brownboxtees
Forum Replies Created
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Forum: Plugins
In reply to: [Terminal for Stripe and WooCommerce] Unable to communicate with the readerWell, I finally have success with my reader using your plugin! Your suggestion of using the console to look at what was actually happening was very helpful. I kept getting an error that *.device.stripe-terminal-local-reader.net could not be resolved, which seemed weird since I can see the reader on my network. Just for fun, I thought I would switch our networks dns provider from Google (8.8.8.8) over to CloudFlare (1.1.1.1) and instantly it worked!! I have no idea what the deal was with using Google’s dns, but now it is working without issue. Thanks again for your help on this, I really appreciate your time! I would’ve never worked this one out without your assistance!
Forum: Plugins
In reply to: [Terminal for Stripe and WooCommerce] Unable to communicate with the readerThank you very much for all the reader specific info! That is extremely helpful! I’m going to dive into that this evening. As for the new update, I do get a different error now. I am seeing “Connection cancelled or timed out.” This error takes about 2 seconds to pop up, so I am pretty sure it is not timing out.
I contacted Stipe support and they are “looking into it” so I’ll have to wait to see what they say.
At this point, I feel like I should buy your pro services regardless of if I need them because you’ve been so helpful!
Forum: Plugins
In reply to: [Terminal for Stripe and WooCommerce] Unable to communicate with the readerUnfortunately, I still have not been able to get the plugin and the reader to work. After setting this up numerous times without success I am leaning towards this being a hardware issue. I have also registered the device to the stripe API from outside of your plugin and am running into the same issues. I do not believe this issue is related to your plugin. Thanks for all the replies, I appreciate it. Off to Stripe support I go!