callum90
Forum Replies Created
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Thank you Kamal!
Hi Jeroen,
I temporarily deactivated Name directory plugin to check and the 403 error still remained. Probably this is something to do with either my hosting configuration or the theme.
If you happen to figure out the causes of this type of error, please let me know.
Thank you so much for your support, your plugin is great and I’m happy to have found a way to continue using it.Hi Jeroen,
Yes, I removed the page, instead I created a new one here https://nguyencanhtuan.com/dong-nghia-toeic/
The issue wasn’t fixed, actually I found a work-around by manually adding the indexes for the page I want to display names.
For now it’s working fine, but it’d be great to find the actual problem. I’m using Jnews theme and have never experienced this type of error.I guess I’m the first one to encounter this, do you have any ideas how to fix it?
“Do you see some specific messages in the webserver logs?”
I’m not very familiar with this one and have no idea how to check it T_TI did a quick test and if the shortcode stays at the end, for example:
https://nguyencanhtuan.com/hoc-tu-vung-toeic/?name_directory_startswith=#name_directory_position&dir=2
then it’s OK, but somehow the shortcode automatically stays at the beginning (only after doing a search) and causes the error
https://nguyencanhtuan.com/hoc-tu-vung-toeic/?dir=2&name_directory_startswith=#name_directory_positionHi Jeroen,
This is how the issue happens.
When a visitor does a search on the search box, some results appear. Then a visitor clicks on any index letters ( A,B,C, all, etc.) then the 403 error message appears.
This is an error link I got after doing a search
https://nguyencanhtuan.com/hoc-tu-vung-toeic/?dir=2&name_directory_startswith=#name_directory_position
or
https://nguyencanhtuan.com/hoc-tu-vung-toeic/?dir=2&name_directory_startswith=A#name_directory_positionWhen normally, the link should be
https://nguyencanhtuan.com/hoc-tu-vung-toeic/?name_directory_startswith=#name_directory_position
It automatically adds the directory shortcode in the slug.