Javier Carazo
Forum Replies Created
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Forum: Plugins
In reply to: [Import and export users and customers] i cannot import 1246 usersI’ve run a lot of tests and I can’t seem to reproduce the error. The system imports data in batches, and I just successfully imported several thousand users without any issues.
Check the PHP log and the console log because it looks like there’s a problem with your site.Thank you so much 🙂
With users like you, it’s a pleasure to keep contributing to the plugin.
Forum: Plugins
In reply to: [Import and export users and customers] i cannot import 1246 usersDo you see results of the import at the end?
Forum: Plugins
In reply to: [Import and export users and customers] i cannot import 1246 usersDid you see in the browser console some error in js?
I have just fixed it also.
Thanks for your help too.
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The number that appears is the user ID; it’s the primary key for the users table, and it’s always a good idea to display it.
As for your error, I took a different approach—not based on permissions, but on role assignment. It seems that when selecting the role assignment in the cron job, an empty string was returned, and obviously, that empty string wasn’t a role.
So it was failing. Let’s see how it goes now.
Version 2.3 includes a selector that lets you choose which user performs the recurring import operation.
You can also see which user it is in the cron status.
It may not have been logging properly before, but now, with the selector and that information, you should be able to see it.
Yes, I have included many checks to improve security, and maybe that broke this task. I have fixed it: now, when the cron task runs, it runs as the user who configured it.
Please update and try again.
When you run it on the backend, do you do so by uploading a file or using a path? Do you have the same options selected for both?
So the issue was this?
It looks like you have two issues, and neither of them is related to the plugin.
The first one is with your cron job, which isn’t running as it should. Since it worked when you accessed the dashboard, it seems that the standard WordPress cron job is the one running when someone logs in.
The second issue is with the import; check the errors (try importing manually and see the result) and fix them.
So, after a few replies and a few hours of work on our end, it looks like the issue is resolved.
Waiting for news. Thanks.
I am going to include this box:
I tried to copy the image but this does not work.
Update to the next version and you will see a box in this screen with this info:
Cron Health Status
ActivatedSĂ
Scheduled in Action SchedulerSĂ
Next run16 May, 2026 9:54 am
PerĂodoCada 5 minutos
5 minutosLast execution2026-05-16 09:49:38
No errors- This reply was modified 2 weeks ago by Javier Carazo.
I’m going to add debugging information to the plugin regarding the task that the cron job runs.
While I’m working on that, have you enabled logging to see if there are any errors from my plugin in the logs?
Maybe the email is repeated more than one time?