catalystdirections
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Thank you for your response, I’ve cleared the analytics cache, and imported historical data, and neither of those resolved my issues.
You can see my screenshot here: https://snipboard.io/EBKFQi.jpg
Here is the system report:
` ### WordPress Environment ### WordPress address (URL): https://shop.macadamiasaustralia.net Site address (URL): https://shop.macadamiasaustralia.net WC Version: 7.6.1 REST API Version: ✔ 7.6.1 WC Blocks Version: ✔ 9.8.5 Action Scheduler Version: ✔ 3.5.4 Log Directory Writable: ✔ WP Version: 6.2 WP Multisite: ✔ WP Memory Limit: 256 MB WP Debug Mode: – WP Cron: ✔ Language: en_US External object cache: – ### Server Environment ### Server Info: Apache/2.4.55 (Debian) PHP Version: 7.4.33 PHP Post Max Size: 100 MB PHP Time Limit: 300 PHP Max Input Vars: 10000 cURL Version: 7.64.0 OpenSSL/1.1.1n SUHOSIN Installed: – MySQL Version: 5.5.5-10.4.20-MariaDB-1:10.4.20+maria~buster-log Max Upload Size: 31 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 7.6.1 WC Database Prefix: wpck_3_ Total Database Size: 974.89MB Database Data Size: 760.75MB Database Index Size: 214.14MB wpck_3_woocommerce_sessions: Data: 2.02MB + Index: 0.02MB + Engine InnoDB wpck_3_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpck_3_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpck_3_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wpck_3_woocommerce_order_items: Data: 6.52MB + Index: 2.52MB + Engine InnoDB wpck_3_woocommerce_order_itemmeta: Data: 51.58MB + Index: 33.09MB + Engine InnoDB wpck_3_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wpck_3_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpck_3_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpck_3_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpck_3_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpck_3_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpck_3_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpck_3_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpck_3_actionscheduler_actions: Data: 31.06MB + Index: 20.13MB + Engine InnoDB wpck_3_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpck_3_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpck_3_actionscheduler_logs: Data: 12.03MB + Index: 11.03MB + Engine InnoDB wpck_3_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpck_3_comments: Data: 20.55MB + Index: 19.06MB + Engine InnoDB wpck_3_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpck_3_mailchimp_carts: Data: 1.44MB + Index: 0.00MB + Engine InnoDB wpck_3_mailchimp_jobs: Data: 0.19MB + Index: 0.00MB + Engine InnoDB wpck_3_options: Data: 17.25MB + Index: 0.33MB + Engine InnoDB wpck_3_postmeta: Data: 91.58MB + Index: 93.22MB + Engine InnoDB wpck_3_posts: Data: 16.48MB + Index: 5.97MB + Engine InnoDB wpck_3_redirection_404: Data: 0.16MB + Index: 0.05MB + Engine InnoDB wpck_3_redirection_groups: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpck_3_redirection_items: Data: 0.02MB + Index: 0.09MB + Engine InnoDB wpck_3_redirection_logs: Data: 0.08MB + Index: 0.05MB + Engine InnoDB wpck_3_storelocatorwidget: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpck_3_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpck_3_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpck_3_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpck_3_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpck_3_wcpdf_invoice_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpck_3_wc_admin_notes: Data: 0.09MB + Index: 0.00MB + Engine InnoDB wpck_3_wc_admin_note_actions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB wpck_3_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpck_3_wc_customer_lookup: Data: 1.52MB + Index: 0.81MB + Engine InnoDB wpck_3_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpck_3_wc_order_coupon_lookup: Data: 0.25MB + Index: 0.31MB + Engine InnoDB wpck_3_wc_order_product_lookup: Data: 5.52MB + Index: 6.06MB + Engine InnoDB wpck_3_wc_order_stats: Data: 4.48MB + Index: 2.36MB + Engine InnoDB wpck_3_wc_order_tax_lookup: Data: 1.52MB + Index: 0.83MB + Engine InnoDB wpck_3_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpck_3_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpck_3_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB wpck_3_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpck_3_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpck_3_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpck_3_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpck_3_wc_zapier_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpck_3_wde_label_layouts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpck_3_wde_orders: Data: 0.08MB + Index: 0.00MB + Engine InnoDB wpck_3_wde_order_items: Data: 1.52MB + Index: 0.00MB + Engine InnoDB wpck_3_wde_parcel_sizes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpck_3_wde_postage_products: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpck_3_wde_shipments: Data: 2.52MB + Index: 0.27MB + Engine InnoDB wpck_3_wde_shipment_items: Data: 2.52MB + Index: 0.00MB + Engine InnoDB wpck_3_wde_shipsvcs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpck_3_wde_validated_locations: Data: 1.52MB + Index: 0.00MB + Engine InnoDB wpck_3_wfpklist_template_data: Data: 0.06MB + Index: 0.00MB + Engine InnoDB wpck_3_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpck_3_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpck_3_wpml_mails: Data: 462.56MB + Index: 0.00MB + Engine InnoDB wpck_3_wpr_rocket_cache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wpck_3_wpr_rucss_used_css: Data: 0.03MB + Index: 0.09MB + Engine InnoDB wpck_3_yoast_indexable: Data: 0.05MB + Index: 0.09MB + Engine InnoDB wpck_3_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wpck_3_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpck_3_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpck_3_yoast_seo_links: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpck_3_yoast_seo_meta: Data: 0.05MB + Index: 0.00MB + Engine InnoDB wpck_blogmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpck_blogs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpck_registration_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpck_signups: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wpck_site: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpck_sitemeta: Data: 2.44MB + Index: 0.08MB + Engine InnoDB wpck_usermeta: Data: 20.53MB + Index: 15.97MB + Engine InnoDB wpck_users: Data: 1.52MB + Index: 0.58MB + Engine InnoDB ### Post Type Counts ### attachment: 211 boxzilla-box: 1 custom_css: 2 et_body_layout: 6 et_footer_layout: 1 et_header_layout: 1 et_pb_layout: 28 et_template: 14 et_theme_builder: 1 nav_menu_item: 12 page: 15 post: 2 product: 19 product_variation: 31 revision: 849 shop_coupon: 65 shop_order: 17308 shop_order_refund: 26 wbcr-snippets: 3 wp_global_styles: 1 wpcode: 2 wpsl_stores: 257 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (38) ### Boxzilla: by ibericode – 3.2.27 Export Users to CSV: by Boopathi Rajan – 1.4.2 Facebook for WooCommerce: by Facebook – 3.0.19 Font Awesome: by Font Awesome – 4.3.2 WPCode Lite: by WPCode – 2.0.10 Woody code snippets (PHP snippets | Insert PHP): by Creative Motion Will Bontrager Software LLC – 2.4.9 iThemeland Free Gifts For Woo Lite: by iThemelandco – 1.9.0 Mailchimp for WooCommerce: by Mailchimp – 2.8.3 MC4WP: Mailchimp for WordPress: by ibericode – 4.9.3 Pinterest for WooCommerce: by WooCommerce – 1.2.20 (update to version 1.2.21 is available) Redirection: by John Godley – 5.3.10 WC Hide Shipping Methods: by Rynaldo Stoltz – 1.5 Woo Attributes Coupon: by Gaurav Nagpal – 2.2.0 Woocommerce autocomplete checkout address: by Acespritech Solutions Pvt. Ltd. – 1.1.0 Checkout Field Editor for WooCommerce: by ThemeHigh – 1.8.2 WooCommerce MPGS: by Ali Basheer – 1.5.1 WebDev WooComerce eParcel: by WebDev – 1.5.2 WooCommerce Eway Payment Gateway: by WooCommerce – 3.6.1 WooCommerce Google Analytics Integration: by WooCommerce – 1.7.1 WooCommerce PayPal Payments: by WooCommerce – 2.0.4 WooCommerce Zapier: by OM4 Software – 2.2.0 WooCommerce: by Automattic – 7.6.1 WP Mail Logging: by WP Mail Logging Team – 1.11.0 WP Mail SMTP: by WP Mail SMTP – 3.8.0 WP Rocket: by WP Media – 3.13.1 WP Rollback: by GiveWP.com – 1.7.3 WP Store Locator: by Tijmen Smit – 2.2.237 WooCommerce PDF Invoices, Packing Slips, Delivery Notes & Shipping Labels (Pro): by WebToffee – 4.4.3 XT Quick View for WooCommerce Pro: by XplodedThemes – 1.9.8 YITH WooCommerce Anti-Fraud Premium: by YITH – 1.14.0 ManageWP - Worker: by GoDaddy – 4.9.17 WP Rocket: by WP Media – 3.13.1 Contact Form 7: by Takayuki Miyoshi – 5.7.6 Facebook for WooCommerce: by Facebook – 3.0.19 WP Mail SMTP: by WP Mail SMTP – 3.8.0 Yoast SEO: by Team Yoast – 20.6 Popups for Divi: by divimode.com – 3.0.5 MalCare WordPress Security Plugin - Malware Scanner, Cleaner, Security Firewall: by MalCare Security – 4.97 ### Inactive Plugins (26) ### 3D FlipBook : Dflip Lite: by DearHive – 1.7.35 Category Ajax Filter: by Trusty Plugins – 2.6.7 Category Ajax Filter PRO: by Trusty Plugins – 8.7.1 Classic Editor: by WordPress Contributors – 1.6.3 Conditional Fields for Contact Form 7: by Jules Colle – 2.3.8 Custom Post Type UI: by WebDevStudios – 1.13.5 Extension Works Framework: by Extension Works – 2.1.15 Filter Everything — WooCoomerce Product & WordPress Filter: by Andrii Stepasiuk – 1.7.6 Filter Everything PRO: by Andrii Stepasiuk – 1.6.5 Mastercard Payment Gateway Services: by OnTap Networks Ltd. – 1.1.0 Media Sync: by Erol Živina – 1.2.9 Meta pixel for WordPress: by Facebook – 3.0.10 Multiple Domain Mapping on single site: by Matthias Wagner - FALKEmedia – 1.1.1 NS Cloner - Site Copier: by Never Settle – 4.2.2.1 PDF Invoices & Packing Slips for WooCommerce: by WP Overnight – 3.5.2 Redirection for Contact Form 7: by Qube One – 2.8.0 Schema & Structured Data for WP & AMP: by Magazine3 – 1.13 Social Feed Gallery: by QuadLayers – 3.5.5 StoreCustomizer: by Kaira – 2.5.0 Tag Groups: by TaxoPress – 2.0.2 TikTok: by TikTok – 1.0.16 TinyPNG - JPEG, PNG & WebP image compression: by TinyPNG – 3.4.1 WooCommerce Australia Post eParcel: by Extension Works – 1.0.19 WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.1.3 WooCommerce Quick View: by WooCommerce – 1.6.0 WP Rocket | Enforce Trailing Slash on URLs: by WP Rocket Support Team – ### Dropin Plugins (3) ### advanced-cache.php: advanced-cache.php maintenance.php: maintenance.php sunrise.php: sunrise.php ### Must Use Plugins (1) ### ManageWP - Worker Loader: by GoDaddy – ### Settings ### API Enabled: ✔ Force SSL: – Currency: AUD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: ✔ Enforce Approved Product Download Directories: – Order datastore: WC_Order_Data_Store_CPT ### WC Pages ### Shop base: ❌ Page not set Cart: #165 - /cart/ Checkout: #167 - /checkout/ My account: #169 - /my-account/ Terms and conditions: ❌ Page not set ### Theme ### Name: Divi Child Version: 3.17.2.1552458019 Author URL: http://www.elegantthemes.com Child Theme: ✔ Parent Theme Name: Divi Parent Theme Version: 4.19.5 Parent Theme Author URL: http://www.elegantthemes.com WooCommerce Support: ✔ ### Templates ### Overrides: Divi-child/woocommerce/emails/email-styles.php version 4.0.0 is out of date. The core version is 7.4.0 Outdated Templates: ❌ Learn how to update ### WooCommerce PayPal Payments ### Onboarded: ✔ Shop country code: AU WooCommerce currency supported: ✔ Advanced Card Processing available in country: ✔ Pay Later messaging available in country: ✔ Webhook status: ✔ Vault enabled: ✔ Logging enabled: ✔ Reference Transactions: – Used PayPal Checkout plugin: ✔ Tracking enabled: – ### Admin ### Enabled Features: activity-panels analytics coupons customer-effort-score-tracks import-products-task experimental-fashion-sample-products shipping-smart-defaults shipping-setting-tour homescreen marketing multichannel-marketing mobile-app-banner navigation onboarding onboarding-tasks remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page Disabled Features: block-editor-feature-enabled minified-js new-product-management-experience product-variation-management settings Daily Cron: ✔ Next scheduled: 2023-05-05 01:42:06 +10:00 Options: ✔ Notes: 139 Onboarding: completed ### Action Scheduler ### Canceled: 113 Oldest: 2023-04-05 19:14:42 +0000 Newest: 2023-05-04 05:42:36 +0000 Complete: 49,757 Oldest: 2023-04-03 22:49:06 +0000 Newest: 2023-05-04 22:47:07 +0000 Failed: 15 Oldest: 2021-07-27 19:59:33 +0000 Newest: 2023-04-27 01:38:39 +0000 Pending: 39 Oldest: 2023-05-04 22:48:38 +0000 Newest: 2023-05-05 13:19:49 +0000 ### WooCommerce Zapier ### Database Version: ✔ 12 Detailed Logging Enabled: Yes Legacy Mode Disabled: ✔ Yes SSL: ✔ Yes REST API Authentication Key(s): ❌ 0 Task History Record Count: ❌ 0 ### Status report information ### Generated at: 2023-05-05 08:48:06 +10:00 `There are no fatal error logs.
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