cazzaz

Hi Mike

The plugin Say what does not seem to work. I have been trying many variations of the info that you gave. Including copy and paste our your words. Maybe the string is not translatable ??

I have also tried installing the Woo-commerce Minimum Order Plugin
looks simple enough but it does not work either. (not yet tested on the latest WordPress)

My comments about the Woo-commerce processing of less than minimum $ orders was meant only as a constructive criticism. For me Minimum Order $ is the first filter for whether a tranaction is valid (ie: worthwhile!) however assigning a shipping method seems to be the first priority for woo-commerce.
thanks for your help anyway
best regards
Carol

Hi Mike

I disagree that woocommerce doesn’t know what rules I have set up in woocommerces own settings.
I have set up one shipping method “Free Shipping”
it has a minimum of $60
At the Cart page
if $60+ purchase, customer sees:
“Free shipping” and the transaction processes correctly
if eg: $48 purchase, customer sees:
“There are no shipping methods available. Please double check your address, or contact us if you need any help.”
if they ignore/don’t see that text and hit the proceed to checkout button
they are NOT stopped with an error message, instead they are directed to the checkout page where they are asked for their address etc after they have filled in all of those details and press Paypal they are then stopped with “Ïnvalid shipping address” error
As they have not incorrectly typed their own address and at no time has it been stated that the error relates to Minimum amount they get frustrated and either send me a confused email or get P#s*ed Off and forget the whole thing!
There should be an error flag on the cart page stating Minimum order not made and the tranaction should be blocked from proceding to the Checkout page.

sorry to seem like a whinger but I’ve been listening to customer complaints ..
regards
Carol

Hi Mike
Thanks for the advice re: “Say-what”.

After many hours of searching, I couldn’t find the string to translate so the problem still remains. I feel that it is actually a fault with Woo-commerce itself. Over the past week I have had a couple of emails from customers confused by the website message that they are seeing. Their transaction has failed because they (the customer) have not input the minimum sale but they are not informed that this is the problem instead they get “Please check your address etc..”

thanks
Carol