cgholl

Very much appreciate your quick reply! And thank you for the AO hook explanation. At least we know what it isn’t…. that’s a good start.

🙂 Christie

Thank you for your reply Noor. It is a really good plugin as it stands and has very nice options – your hard work is indeed appreciated. And I am looking forward to the new features you will be adding.

All the best to you!

Thanks so much for your reply.

After changing themes, I find that you are indeed correct – the issue is coming from our BoldGrid ‘Hydra’theme. I rotated between several BoldGrid themes and found that the error is present on some themes but not others.

As you requested, I checked the root path of the theme files looking for one called single-event – the closest file name I found is called ‘content-single’ — the php code is below. Perhaps you can take a look and see if you can find a possible solution. Any help is much appreciated.

Best,
Christie

<?php
/**
* Single Template
*
* This file contains the markup for the single template.
*
* @package Prime
*/
?>

<?php while ( have_posts() ) : the_post(); ?>
<article id=”post-<?php the_ID(); ?>” <?php post_class(); ?>>
<?php do_action( ‘before_entry_title’ ); ?>
<header class=”entry-header”>
<?php get_template_part( ‘templates/entry-header’ ); ?>
<div class=”entry-meta”>
<?php boldgrid_posted_on(); ?>
</div><!– .entry-meta –>
</header><!– .entry-header –>
<?php do_action( ‘after_entry_title’ ); ?>
<div class=”entry-content”>
<?php if ( has_post_thumbnail() ) : ?>
<?php the_post_thumbnail(); ?>
<?php endif; ?>
<?php the_content(); ?>
<?php wp_link_pages( array( ‘before’ => ‘<nav class=”page-nav”><p>’ . __( ‘Pages:’, ‘bgtfw’ ), ‘after’ => ‘</p></nav>’ ) ); ?>
</div><!– .entry-content –>
<footer class=”entry-footer”>
<?php boldgrid_entry_footer(); ?>
</footer><!– .entry-footer –>
<?php boldgrid_post_nav(); ?>
<?php if ( comments_open() || get_comments_number() ) : ?>
<?php comments_template( ‘/templates/comments.php’ ); ?>
<?php endif; ?>
</article><!– #post-## –>
<?php endwhile; ?>`

Hi Gal!
I downloaded the new version and it works perfectly. No more issues at all. You guys have such good support – and so fast too!

Love all the improvements you keep making to the plugin. It really is the best out there. Thanks for all your continued efforts!

Christie

Hi Gal,

When I referred to sorting, I meant that when one creates folders – if you want them them in alphabetical order for example, you must do this manually by moving them up or down in the list. Or, as another example, if someone wanted to sort their folders in order of creation date – that would be quite cumbersome. There are probably other ways of sorting that could be beneficial as well.

A sorting option would become increasingly valuable as the number of folders grows within the system. It’s already a stellar plugin, this is just a wish-list item. Thanks for your work on the plugin and for your further inquiry about my review. It’s always nice to know that someone is listening.

All the best to you,
Christie

Thank you for your quick reply Eugenia.

The problem with publishing the gallery seems to be directly related to the number of images contained in the gallery — the unpublishable gallery in question had 136 photos in it.

After submitting the support ticket to you guys, I deactivated all my plugins, but still the gallery would not publish.

Then with all plugins turned on, I created a test gallery containing only about 50 images and it published and worked just fine. But again the larger gallery would not publish.

Sad to say, even though I like the BestWebSoft Gallery, I had to move on to another plugin that could accommodate the large number of images as I needed to get the gallery done for a client right away. So there is no need for an ongoing support ticket.

Perhaps you could do some tests on your end to see if a large number of images may cause problems with the plugin. Other than that hiccup, I think your plugin is very good and would try it again in the future.

Cheers,
Christie

Hello Patrick,

I was combing through your support posts and came across one in which you explained that this fatal error is probably caused because the PHP version running on the server is too old. Sorry I missed this on my first search through the support forum.

Makes total sense – my version is old. I will upgrade to the latest version of PHP and try again.

Best,
Chris