Chadwick Marketing

Hello Jon,

Thank you for reaching out.

To link to your school’s LinkedIn page, you can use a small workaround: Simply enter ../school/bridges-academy/ in the input field. The ../ is the key part here, as it will replace the /in part of the URL and link correctly to your school’s page.

If there’s anything more we can help you with, please let us know.

With kind regards

Hello Schmekbu,

We have just sent you a mail. Kindly check your inbox for instructions on how to try the new version.

With kind regards

Hello,

We’ve just reviewed your bio link page, and everything seems to be working fine. We also ran the bio link page through Google PageSpeed Insights, which shows a non-cached version of your site. Everything looks good there as well. If styles are not loading correctly, it may be due to a misconfiguration with your caching plugin. I recommend the following steps:

1. Clear the cache of your site.
2. If your caching plugin offers an option to exclude certain pages, add the bio link page to that list.

For further troubleshooting, kindly send your site’s health report to [email protected]. This report can be found in the WordPress admin under Tools → Site Health. This allows us to examine site details (such as a list of your installed plugins) that shouldn’t be shared in the WordPress forum.

With kind regards

Hello,

This is how the bio link page looks on iOS from our end:

We also ran your site through the Google Page Speed insights, which simulates a mobile device. This also shows the correct styles:

We’re pretty much certain that this is a caching issue, and therefore clearing the live site’s cache is a good idea. When it comes to iOS, simply emptying the browser history doesn’t affect the browser cache, so this might be the reason why you still see the old version. Clearing the browser cache on iOS needs to be done as follows: https://support.apple.com/en-us/105082

We would recommend clearing the live site’s cache first. If that doesn’t work, you can go on with the clearing the iOS cache.

With kind regards

• This reply was modified 1 year, 11 months ago by Chadwick Marketing.

Hello,

It seems that the styles from our plugin conflict with some of the styles of your theme. Would it be possible for you to add the following CSS to override your theme’s styles as a quick workaround? This snippet only affects the bio link page, not the rest of your site.

.social-link-in-bio main a:not(.bg-white):not(.p-2), .social-link-in-bio main button:not(.bg-white):not(.p-2) {
    color: var(--buttonFontColor)!important;
    background: var(--buttonColor)!important;
}

.social-link-in-bio main a:not(.p-2), .social-link-in-bio main button:not(.p-2) {
    line-height: inherit!important;
    font-size: inherit!important;
}

We’ll also consider your theme in the next release of our plugin so that Social works seamlessly with your current theme out of the box.

Sorry for the inconvenience – WordPress has so many different themes that it’s hard for us to test with each and every one. Unfortunately, some theme authors don’t follow best practices, resulting in styling issues like in your case.

With kind regards

Hello,

It doesn’t seem like it first, but the bio link page is internally handled as a post by WordPress. Any permalink changes will therefore also affect the URL of your bio link page.

For now, you have three options:

• Change your permalink settings back to /%postname%/.
• Access your bio link page via the plain URL format, for e. g. [site.com]/?cms-landingpages=links.
• Access your bio link page via your configured permalink, which would be [site.com]/links-52704 in your case. You could also set up a redirect from [site.com]/links to [site.com]/links-52704.

If there’s anything more we can help you with, please let us know.

With kind regards

Hello there,

Thanks for your message. We’ve just fixed that issue for you. Please go to Settings → URL → Advanced (⋯) → Custom meta to manage the title, description and meta image of your bio link page.

We put a lot of work into our products and are still a small business, so every positive review means a lot to us. If this solution works for you, we’d greatly appreciate it if you could reconsider your rating.

Let us know if there’s anything else we can assist you with.

Best regards