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  • Thread Starter chessyjs

    (@chessyjs)

    Hi Nicola,

    Sure, here it is – thank you!

    
    ### WordPress Environment ###
    
    WordPress address (URL): http://www.jeanlouisecandies.com
    Site address (URL): http://www.jeanlouisecandies.com
    WC Version: 4.0.1
    REST API Version: ✔ 1.0.7
    WC Blocks Version: ✔ 2.5.14
    Action Scheduler Version: ✔ 3.1.4
    WC Admin Version: ❌ Inactive 1.0.3
    Log Directory Writable: ✔
    WP Version: 5.4
    WP Multisite: –
    WP Memory Limit: 512 MB
    WP Debug Mode: –
    WP Cron: –
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.3.14
    PHP Post Max Size: 256 MB
    PHP Time Limit: 5000
    PHP Max Input Vars: 5000
    cURL Version: 7.62.0
    OpenSSL/1.0.2k
    
    SUHOSIN Installed: –
    MySQL Version: 5.6.47-cll-lve
    Max Upload Size: 256 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 4.0.1
    WC Database Prefix: wp_
    Total Database Size: 9.81MB
    Database Data Size: 8.98MB
    Database Index Size: 0.83MB
    wp_woocommerce_sessions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_order_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_order_itemmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_actionscheduler_actions: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
    wp_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_actionscheduler_logs: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_commentmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_comments: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_options: Data: 6.36MB + Index: 0.09MB + Engine MyISAM
    wp_postmeta: Data: 1.91MB + Index: 0.46MB + Engine MyISAM
    wp_posts: Data: 0.39MB + Index: 0.06MB + Engine MyISAM
    wp_sbi_instagram_feeds_posts: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    wp_sbi_instagram_posts: Data: 0.16MB + Index: 0.00MB + Engine MyISAM
    wp_smush_dir_images: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_termmeta: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    wp_terms: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_term_relationships: Data: 0.01MB + Index: 0.03MB + Engine MyISAM
    wp_term_taxonomy: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_usermeta: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
    wp_users: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_wc_admin_notes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_admin_note_actions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_customer_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_order_product_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_order_stats: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_product_meta_lookup: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
    wp_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_yoast_indexable: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_yoast_indexable_hierarchy: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_yoast_migrations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_yoast_primary_term: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_yoast_seo_links: Data: 0.09MB + Index: 0.02MB + Engine MyISAM
    wp_yoast_seo_meta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    
    ### Post Type Counts ###
    
    attachment: 170
    customize_changeset: 1
    nav_menu_item: 17
    page: 21
    post: 3
    product: 157
    revision: 85
    slide: 2
    wpcf7_contact_form: 1
    
    ### Security ###
    
    Secure connection (HTTPS): ❌
    					Your store is not using HTTPS. Learn more about HTTPS and SSL Certificates.
    Hide errors from visitors: ✔
    
    ### Active Plugins (14) ###
    
    ManageWP - Worker: by GoDaddy – 4.9.6
    Comet Cache: by WP Sharks – 170220
    Contact Form 7: by Takayuki Miyoshi – 5.1.7
    Disable Dashboard for WooCommerce: by ospiotr – 1.0.1
    Fusion Builder: by ThemeFusion – 2.2.2
    Fusion Core: by ThemeFusion – 4.2.2
    Smash Balloon Instagram Feed: by Smash Balloon – 2.4
    Limit Login Attempts Reloaded: by WPChef – 2.12.2
    LoginPress - Customizing the WordPress Login: by WPBrigade – 1.4.3
    WooCommerce Services: by Automattic – 1.23.0
    WooCommerce: by Automattic – 4.0.1
    Yoast SEO: by Team Yoast – 14.0
    Smush: by WPMU DEV – 3.6.1
    YITH WooCommerce Catalog Mode: by YITH – 2.0.0
    
    ### Inactive Plugins (2) ###
    
    Akismet Anti-Spam: by Automattic – 4.1.4
    Jetpack by WordPress.com: by Automattic – 8.4.2
    
    ### Dropin Plugins (1) ###
    
    advanced-cache.php: advanced-cache.php
    
    ### Must Use Plugins (2) ###
    
    installatron_hide_status_test.php: by  –
    ManageWP - Worker Loader: by GoDaddy –
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Shop base: ❌ Page visibility should be public
    Cart: ❌ Page visibility should be public
    Checkout: ❌ Page visibility should be public
    My account: ❌ Page visibility should be public
    Terms and conditions: ❌ Page not set
    
    ### Theme ###
    
    Name: Avada Child
    Version: 1.0.0
    Author URL: https://theme-fusion.com
    Child Theme: ✔
    Parent Theme Name: Avada
    Parent Theme Version: 6.2.3
    Parent Theme Author URL: http://themeforest.net/user/ThemeFusion
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: Avada/woocommerce/cart/cart.php
    Avada/woocommerce/checkout/form-pay.php
    Avada/woocommerce/checkout/review-order.php
    Avada/woocommerce/checkout/thankyou.php
    Avada/woocommerce/loop/loop-start.php
    Avada/woocommerce/single-product/add-to-cart/variable.php
    Avada/woocommerce/single-product/short-description.php
    Avada/woocommerce/single-product/tabs/additional-information.php
    Avada/woocommerce/single-product/tabs/description.php
    
    ### Action Scheduler ###
    
    Complete: 11
    Oldest: 2020-04-11 12:59:43 +0000
    Newest: 2020-04-18 02:34:10 +0000
    
    

    im having the same issue. Email within my domain are not getting any new order emails… but if i change it to an email account outside of the domain i do receive the new order email…

    I have the same exact issue… Also get a blank screen for EVERY option EXCEPT Background design, font setting and logo settings.

    Hi Brownrd21234,

    I’m having this same problem and see you fixed it on your site and was wondering what did you do? I did deactivate all my plugins and I still have the same issue…

    Thanks in advance!

Viewing 4 replies - 1 through 4 (of 4 total)