chickie1
Forum Replies Created
-
Thanks @sergecleantalk I’ll log a private ticket
Hi @mikes41720
Thanks. The latest WooCommerce and Yoast updates seems to have resolved things.
I truly appreciate all the efforts to get this resolved!
Cheers 🙂
Hi again @suascat_wp
My apologies for the delay.
The host enabled error logging, and I re-enabled the plugin to replicate the error in the hope it would show up in the error_log.
Unfortunately there isn’t any PHP errors. That error log isn’t being created.Is there something else I can provide to help you understand the issue?
Many thanks 🙂
Hello @suascat_wp
Thanks so much for your reply.
No unfortunately, updating to the latest version doesn’t resolve the issue, (I tried that on a staging server) only disabling it entirely does.Unfortunately, the host only recently activated error logging. Would you still like them anyway?
Thanks so much for your help with this 🙂
Hi @trevorwood
Hope you’re well.
It’s taken a while for me to reply sorry, but just thought I’d give you an update.
It turns out that the database somehow corrupted. The only solution was to reinstall from an older backup (5 days prior). I tried just about everything including a fresh install of WP.Thanks so much for your willingness to help, really appreciate it!
Kind regards
Dee 🙂Hi Trevor
Thanks for following up.
Nothing has worked to date unfortunately.
I followed both yours and Arvind’s suggestions and even loaded back to 4.9.8 which I didn’t have any problems with.The strange thing now is that if I try to login to wp-admin, it takes me to my profile page as if I’m a registered user of the shop. I can access the /my-account page and check orders, account dashboard etc and log out.
Could it be a permissions problem?Hi Trevor
I’ve reactivated the plugins but perhaps I’ll deactivate all but the backup one and see if I have the same success. Thanks so much for the suggestion and glad to hear yours is resolved 🙂
Many thanks
Dee 🙂Thanks so much Arvind, I’ll try that suggestion and thank you for the links. 🙂