Natacha
Forum Replies Created
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@dara4 I had the same issue as the OP and I have just installed your plugin and the multiple loop grids sync solution you developed in version 1.8.4+
I have found a small bug –
My first loop grid has a limit of 1 item to be shown (no pagination), my 2nd loop grid has pagination, 12 per page.Your filter targets both grids (great!), but it ignores the fact I have a limit of 1 item in the first grid – it returns shows all items.
Hopefully you can fix this in future.
- This reply was modified 1 month, 2 weeks ago by Natacha.
@adrianrus I can confirm that your bugfix version resolves my issue.
When I visit the ShortPixel Settings on a new install, all I see is the ShortPixel top banner.
I cannot see the form or license key entry field or anything else.
Version 6.4.4 is ok on my other sites. Is this a known 6.5 issue also?
Forum: Plugins
In reply to: [LiteSpeed Cache] Nonce_failed error when submitting form> When I disable Litespeed, error resolves
This was the clue for me – nonce validation issues are most often cache-related.
In case it helps anyone else, I was able to fix the nonce error by setting the specific page with the form to never cache – Litespeed provides this option on a page by page basis.
- This reply was modified 1 month, 4 weeks ago by Natacha.
Hi @frankremmy
I don’t know if it helps, but we had very high PHP var settings on the server (too high). When we reduced these (eg. max_execution_time back down to 300 from very high!) it seemed to remove all the numerous Stripe API calls it was making (leading to 429 errors) and made it work again!
I don’t know if this helps anyone out there. It was showing weird behaviour in the console.
We are also experieincing the same errors in 9.7.1.
We are migrating to another Stripe plugin as we cannot afford the downtime.Thanks so much for confirming.
Please update this post once fixed so that we can the add the reCaptcha back into our forms again.
@projectgoboy – when you say ‘we’ do you mean a fix is coming in the Formidable plugin or the Hubspot plugin?
Thank you for keeping me informed!
The issue is that your plugin used to work with reCaptcha in popups fine for us.
Asking us to upgrade to a Plus license solely for the purpose of running your forms with reCaptcha (which is essential these days) is crazy. Your Bootstrap addon will essentially do everything that Fancybox v5 already does.
Can you point me to support tickets where the issues you have acknowledged are discussed, or where I can see a live working version of a form running reCaptcha in your Bootstrap popup modal addon?
Is there better success using Cloudflare’s Turnstile solution?
@njones35 – thanks for your reply
The troubleshooting elements all pass.
What we can confirm – Switching off the Hubspot makes no difference.
The issue seems to happen only to forms that appear in a popup. I don’t know why our forms have been working fine in popups until a few weeks ago (no changes to the site)** Can you identify a popup javscript library that works with reCaptcha and your plugin?
We are using Fancybox v5, which is the latest and very popular. Note that we are using a custom bespoke theme, hence we have control and knowledge of all the code in the site.@jeroenrotty – thank you for confirming.
We have identified that it is definitely the combination of having the official hubspot plugin active alongside Formidable that stops the Captcha fields from loading in our Formidable forms, hence I assume that a plugin that also uses reCapture may clash with Formidable.
The reCaptcha field in your forms does not work if the official Hubspot plugin is active.
I have consequently changed this thread back to Unresolved.
- This reply was modified 1 year, 8 months ago by Natacha.
@njones35 – Can you please reopen this thread!
I am not talking about the Pro version of your plugin, or your Hubspot addon plugin.
I am talking about the official Hubspot plugin separate to Formidable Forms.
This is an issue with a clash between Formidable FOrms and the Hubspot official pluginWe have the same issue, and ours ALSO only started a few weeks ago.
We have had to remove the reCaptcha from all our forms which is not ideal.
Our forms are also loading within a popup (the latest Fancyapps Fancybox v5)@jeroenrotty – I am curious to know if you have the Hubspot plugin installed?
We have narrowed down the issue occurring when the Hubspot plugin is active.
Note it doesn’t have to be connected to an account for the issue to occur.My guess is that something has recently changed with one of the plugins regarding their reCaptcha implementation, since this has only recently started happening. Both plugins were running alongside each fine for us for a long time.
We cannot disable Hubspot as it automatically populates data into our CRM from our Formidable Forms.