Shaan Nicol

I managed to get the whole 80k records synced on Sunday, it took about 15 hours so im pretty keen to not touch this again. I created a backup in Algolia as well just incase something goes wrong. I didn’t get any error messages.

Happy to test on a staging server if you still need me to look into something

Once the error shows, the response tab is empty: it failed at page 218

https://www.dropbox.com/scl/fi/pei1q8ufuz3eed4qptlea/Screenshot-2025-04-05-at-9.35.35-am.png?rlkey=0tru27xacfn8senv85zge6fzt&dl=0

When i clicked OK on the “undefined” warning, this is what I got: https://www.dropbox.com/scl/fi/gwx00h1lsnmg8l3cvpagg/Screenshot-2025-04-05-at-9.38.30-am.png?rlkey=i7sicbsbgg144ni29rrrsc03g&dl=0

It failed again, but this time i’ve checked the response and it seems to be returning:

{"totalPagesCount":4023,"finished":false}

It’s at 1% now → https://www.dropbox.com/scl/fi/uc0oknkzflqmji0x6uneh/Screenshot-2025-04-04-at-9.26.12-am.png?rlkey=0gcy5ib959s83iiyh5ypks37j&dl=0

Here is the edited file → https://pastetext.org/0znmarsxnx

• This reply was modified 1 year, 1 month ago by Shaan Nicol.
• This reply was modified 1 year, 1 month ago by Shaan Nicol.

We got the same error: An error occurred: undefined

Trying again

• This reply was modified 1 year, 1 month ago by Shaan Nicol.

We havent found any significant errors in the logs, its essentually returning a browser alert with “undefined” which doesn’t tell us much.

Its a multi-language site so we’re not sure if its a bad character in one of the records or really where to go from here

Screenshot: https://www.dropbox.com/scl/fi/3yjjjagg9pvkeo0yw8ah4/Screenshot-2025-04-03-at-11.53.30-pm.png?rlkey=ji18mdcv47aobe8pi0hjap1ie&dl=0

Ocasioanlly we got a 503 error as well, but its usually the “undefined”

Screenshot: https://www.dropbox.com/scl/fi/e79ugyt6jhsm66fwjkhw9/Screenshot-2025-04-03-at-11.55.13-pm.png?rlkey=idqmtrzwgobruqb6eip9j3h4z&dl=0

We have added this code as well

function my_algolia_timeout_increase( $args ) {
	// Increase timeout to 3 minutes.
	$args['CURLOPT_TIMEOUT'] = 180;
	return $args;
}
add_filter( 'algolia_http_client_options', 'my_algolia_timeout_increase' );

function wds_algolia_custom_searchclient_config( $config ) {
	$config['connectTimeout'] = 5;  // default: 2
	$config['readTimeout']    = 120; // default: 30
	$config['writeTimeout']   = 120; // default: 30

	return $config;
}
add_filter( 'algolia_custom_search_config', 'wds_algolia_custom_searchclient_config' );

add_filter( 'algolia_indexing_batch_size', function () { return 25; } );