Chito

Hi @warfdesigns,

Thanks for writing in – I’m here to assist you.

To better understand the issue, could you please share a screenshot of how the email appears on your end?

In the meantime, try temporarily deactivating all plugins and sending a test email again.

We also recommend following the troubleshooting steps in this article to help identify common causes.
https://www.kadencewp.com/blog/how-to-troubleshoot-your-website/

Let me know how it goes.

Kind regards,
Chito

Hi @plaidside,

Thanks for writing in.

At the moment, the theme only supports displaying the page title and subtitle by default — it doesn’t allow adding a profile photo in that area.

As a workaround, I recommend disabling the default page title and removing the subtitle. You can then recreate them directly within the page content using blocks. This gives you full control to add an image block (for your profile photo), followed by a heading block (for the page title) and paragraph blocks (for the subtitle and content). This also allows you to style the image — including making it circular and adjusting its size — just the way you want.

Please let me know if you need further assistance.

Best,
Chito

Hi there,

Thanks for reporting this.

I was able to reproduce the issue on my site. Rolling back the Kadence theme didn’t fix it, but reverting WooCommerce to version 9.8.5 did resolve the problem.

I’ve reported this to the development team to check further. In the meantime, please consider using hang over top or bottom store notice placement.

We’ll keep you posted.

Best,
Chtito

Hi @freddyeee,

I’m using the latest version of the Shop Kit plugin but didn’t encounter the issue you’ve mentioned. Here’s a video for reference: https://share.zight.com/Jru5d9w4

Do you see any console error on the page?

Please do the troubleshooting steps outlined in this article:
https://www.kadencewp.com/how-to-troubleshoot-your-website/

Let us know how it goes.

Best,
Chito

Hi @antonyjosephsmith,

Apologies for the lack of documentation regarding this change.

Before the update, there were missing options in the Gutenberg Group block when using the Kadence theme. Adding the theme.json file adds support to core blocks (changes to group block markup).

You can turn on/off this in Customizer > General > Performance > Enable Optimized Group Block.

It’s safe to enable this option, and it does not need a child theme.

Please let us know how we can assist further.

Best,
Chito

Hi @quantum_leap,

Thanks for writing in.

Does the issue happen when you insert a pattern (formerly known as Reusable block) to the editor?

What block are you using? Can you also tell us the versions of the GP theme and Kadence Blocks plugin you’re using?

Thanks,
Chito

Hi @davidecupio24,

Thanks for the link.

There’s a console error pointing to the cached version of the Tabs block script file: https://essegiautomation.com/wp-content/cache/wpo-minify/1707300897/assets/wpo-minify-footer-kadence-blocks-tabs3.2.21.min.js

Here’s a video for reference: https://share.zight.com/7KunpYbn

Please clear the website cache and if the issue persists, try deactivating the caching plugin temporarily. If it resolves the issue, reactivate the plugin, go to the optimization settings and deactivate them one by one to know which one is causing it. I suggest you go first to the settings related to JavaScipt (JS).

More info on troubleshooting your website:
https://www.kadencewp.com/how-to-troubleshoot-your-website/

Let us know how it goes.

Best,
Chito

Hi there,

Thanks for the update. We don’t change anything in our plugin recently. The issue might have been fixed in any of the third-party plugin’s recent update(s).

Feel free to reach out to us again if you encounter an issue, and we’ll be happy to take a look.

Best,
Chito