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  • Thread Starter chrismys

    (@chrismys)

    Hey Scott,

    I can confirm that all 3 users are using the default wp-login.php page. The issues persists sitewide across all login points including the default, and the Ultimate Member access points.

    Thread Starter chrismys

    (@chrismys)

    Hey Scott,

    I can confirm that the users are experiencing this issue across every device, and browser that they’ve attempted to use. Which is odd because as stated above, it’s only affecting 2 of the 3 admin users.

    I can also confirm that adding www to the URL does not make any difference.

    As far as security plugins, Wordfence is the only security plugin sitewide; however, they are using Ultimate Member to assign user roles sitewide. I have tried to disable the plugin, and it doesn’t seem to make a difference.

    We did notice that the NTP is consistently failing, which could be a server configuration on the clients end; however, we installed a different 2FA application and it appears to work just fine. So we are unclear why the Wordfence 2FA is not working properly for 66% of the users.

    Thanks for the reply!

    Thread Starter chrismys

    (@chrismys)

    Here is a screenshot of my current configuration:

    https://ibb.co/QXBGGLj

    The issues is that Category A is being ignored when comparing to Category B.

    If I purchase 2 products from Category B, the lowest one will be free; however, when I purchase something from Category A, and add a product from Category B it will ignore Category A and always discount the cheapest product from Category B.

    Here is an example (A1 = Category A Product 1, etc…):

    Cart #1: A1 ($799), B1 ($1199) will result in A1 ($799), B1 (FREE)

    Cart #2: A1 ($799), B1 ($1199), B2 ($899) will result in A1 ($799), B1 ($1199), B2 (FREE)

    Please note that it never takes Category A into account when looking for comparing the pricing. Category B should only ever be free if the prices are less than, or equal to both Category A & B.

    Let me know if I can further clarify the issue!

Viewing 3 replies - 1 through 3 (of 3 total)