ClevelandWebDeveloper

I am not sure we are on the same page in terms of what the goal is.

If you want, you can send me a basic mockup of how you want things to look. My email is info[at]clevelandwebdeveloper[dot]com

Where do you want the extra space to be added on the page?

Hello,

Just a guess, but could it be that you aren’t adding ‘px’ after the number?

For example, instead of saying [spacer height=”60″] you should change that to be [spacer height=”60px”] instead.

Hi Doc,

Thanks for the nice review and the useful feedback. Regarding the pro aspect of the plugin, I think WordPress doesn’t want those issues discussed on these forums. If you would be willing to discuss the issue further with me, please feel free to message me direct via info[at]clevelandwebdeveloper[dot]com.

I appreciate your input and the overall helpful nature of it.

Best,
Justin

Hi there,

I’m not sure why that’s happening for you, by default there should not be any background color set for the spacer.

Are you able to send me a link to a page on your site where I can see the issue? If you would rather do this privately (ie not on these forums), you can email me via info[at]clevelandwebdeveloper.com.

Best,
Justin

issue fixed in version 2.1.2

Hi wavdav,

It’s hard to tell without being able to see for myself.

One guess would be that the ‘logged in’ cookie is being placed initially on a page without the www [like http://yoursite.com/wordpress%5D and then after you have logged in, all the links on your homepage go to a page with the www [like http://www.yoursite.com/wordpress/somepage%5D. This would be a problem because the logged in cookie would not be recognized as being there – on account of http://www.yoursite.com being considered a different domain than http://yoursite.com with regard to cookies. The solution here would be to change your WordPress site URL/WordPress links so that they match your initial index page (so that they would all either use the www or not).

Again, this is just one thought without knowing the specifics of your case. If this doesn’t work out, I might be able to provide more help if you are comfortable emailing me your website URL and Hide My Site password (so that I could get a better look at the underlying issue). You can email me via info at clevelandwebdeveloper dot com.

All the best,
Justin

Hi Tammy,

The first thing I would try would be to set up your site in such a way that the www is automatically removed from your site. In other words, when someone types in http://www.stepuptech.net and goes to your site, the URL automatically changes to stepuptech.net (and likewise, if they go to http://www.stepuptech.net/examplepage, the URL automatically becomes stepuptech.net/examplepage).

The easiest way that I know of to do this would be to ask your web host if they can do it for you. Also, make sure that both the ‘WordPress address url’ and ‘site address url’ are set to ‘stepuptech.net’ (You can find these options in your WordPress admin > Settings > General).

Also I know you mentioned deleting all the caches too which is good. I’m guessing you already know this, but if not, I would like to mention it just in case it would be helpful: In addition to the browser cache, there are also caching plugins as well as automatic caching done by some web hosts. If either of these types of caching are in place on your site, you should make sure to clear them as well.

Hopefully these suggestions will help you resolve the issue. If you need further assistance feel free to email me directly via info [at] clevelandwebdeveloper [dot] com

Thanks and have a nice weekend,
Justin