Code Amp

Hi again @megkeays22, can you confirm which version of Custom Layouts you are using? (make sure to update it to the latest version)

If that doesn’t work or you are up to date already, I would suspect there might be conflict somewhere.

In this case I would suggest setting up a test site with the bare minumum, and checking if you see the issue there – this would give us a good starting point as to know where the issue might be coming from.

Thanks

Hi @andvsb – just to let you know we’ve just release 1.4.10 which fixes the various issues related to WP 6.4.

Let us know if that works out for you.

All the best
~ Ross

Hi @andvsb

Thanks for reporting this.

Hoping to have a fix for this tomorrow or the day after.

Will update when it’s ready.

Thanks @eatpaintchic !

I think I saw you wrote somewhere (twitter) that it would be nice to use native grids and grid gap – it is planned – but when this was written we had to support IE 😢

Once S&F v3 is released, we’ll be working on some interesting updates with Custom Layouts

Hi all, v1.4.9 has just been released which has a fix for this issue.

Let us know if it works out for you.

Thanks

Hey @cirdec2 sorry to hear that.

We do have various mechanisms to help make our plugin quick (it works fast for most of our users) but I’m guessing with your configuration something was happening that our plugin couldn’t handle which is having a knock on effect in terms of speed.

As a rough estimate our plugin should be quick searching a few thousand posts out of the box, and has been known to handle tens of thousands with the right configuration and server, although those numbers are probably pushing it a bit.

If you’d like us to look into it (and haven’t already done so) please open a ticket via your account and we’ll try to figure out what the issue is.

It is possible though that due to a specific combination of plugins/theme/hosting etc that we might not be able to achieve the results that we would like in your setup, but we’ll try out best.

Thanks for taking the time to share your experience.

Hi Ashley

I think what you need is the results updating via ajax (without page refresh).

I’m afraid this is not natively supported right now, but we’ll put this on the feature requests as it would be a great addition to add to the plugin.

Have a good weekend

Best ~ Ross

Hey Silvester

Apologies for the delay, things got busy towards the end of last year so just playing catchup now.

So I’m assuming the arrow (to unfold the layout editor) is not working as per this gif: https://drive.google.com/file/d/1NnfUm4aAQijBuqQku6hhMVBojXR4hslX/view?usp=drivesdk

The screenshot you sent me of the JS console suprising as it doesn’t seem to show any error with our plugin, so its a bit of a tricky one.

I think we should try the following approach:

First, lets check for conflicts with your theme and other plugins – the best way to do that is:

1. Switch to a default WP theme
2. Disable other plugins

Once you do this, test our admin page again, and see if the issue exists.

Another thing we can try is to create a temporary WordPress site showing the issue. There are some great sites such as InstaWP, which allow you (for free) to create disposable WordPress sites.

You can create a InstaWP site here: https://instawp.com/

From there, I would try to recreate the issue, by going through this process (adding themes, plugins etc) you might find the culprit.

Once we know where the conflict arises, we can hopefully figure out an approach to solve the issue.

Let me know how you get on.

Best