Jamie
Forum Replies Created
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Hi Johnny, it looks like you updated Themer to the latest version but are still using older versions of the core plugin and 3rd party add-ons. You’ll want to update everything. The older versions of the add-ons in particular have a compatibility issue with current versions of Themer and the result is missing styles like you are experiencing. Once you update BB, PowerPack and Ultimate Add-ons, you should see the issue resolve.
If for some reason that doesn’t work and you need more help, you will need to submit a support ticket here https://www.wpbeaverbuilder.com/beaver-builder-support/
Since you are using a premium version, we are not able to help you here per forum guidelines.Forum: Plugins
In reply to: [Enable Media Replace] PHP Warning: Undefined variable $serialized_contentAppears to work here as well
You’re welcome! Just a small update to say, I have reported it and I will keep you apprised here if I get any updates on the matter.
This might be a tricky one but it doesn’t look like the issue is on BB’s end.
When those two plugins are active, html from the Custom Fonts plugin gets injected into our AJAX response.
That doesn’t happen with just the Custom Fonts plugin active so it’s definitely an interaction between the Custom Fonts plugin and the SiteOrigin Widgets Bundle plugin. We can report it to the Custom Fonts plugin team and see if this is something that can get resolved but when there’s 3 plugins involved, it’s always more complex.Forum: Plugins
In reply to: [Meow Lightbox] Getting errors on site using BeaverBuilder@daveporter it looks like it’s the output buffering setting. Have you tried disabling that in the Meow Lightbox settings?
So far, I’m not able to replicate this issue. The issue occurs for you when Beaver Builder and SiteOrigin Widgets Bundle are the ONLY plugins active on the site?
Also does it happen on just that page or every page on your site?
Finally, does it happen with every module you are adding/editing or just a certain one or certain ones?For anyone else, the postmeta table and others had the wrong collation (latin instead of utf8). The host was able to fix the collation and now things are working!
Hi there, sorry you are having trouble. Can you try going into the JetPack settings, then going to Boost and disable the Lazy Load for images temporarily and then let us know if the problem persists?
So when you followed the instructions above, you used the troubleshooting mode of the Health Check plugin and the issue persisted with just Beaver Builder active and it was occurring on all pages?
When you say a custom template, do you mean a custom theme or a page template within the theme?
Also, when you say the builder isn’t working properly, can you describe what you mean or record a video with Loom.com?Sorry you are having trouble.
There’s nothing in 2.7.1 that should cause this.I just tested that code and it works the same for me in 2.7.0.5 and 2.7.1+.
Can you provide a URL of a page where we can see the issue with 2.7.1.1?
Is it on every page you are having trouble with or just one or some pages? Just increasing the memory limit may not affect anything if there aren’t those resources available on the server.
If It’s just one page or a couple pages
Please try duplicating the page using this method https://docs.wpbeaverbuilder.com/beaver-builder/getting-started/bb-editor-basics/duplicate-your-beaver-builder-layout-to-another-page/#method-1-duplicate-a-page-from-the-wordpress-admin-panel
Then see if the duplicate page works. If it works, we know that the number/size of revisions for the original page are a problem as revisions are not included during the duplicate process.
The recommended steps in that case are:- Install a revision control plugin that lets you set a limit and delete revisions beyond this limit. Some of them even let you do this on a post/page basis.
- Then, go into the BB Advanced settings and set a revision limit for BB layouts that is less than the default of (20) to try to prevent this from happening in the future
If it’s all pages:
Install and activate “Health Check”: <a href=”https://ww.wp.xz.cn/plugins/health-check/”>https://ww.wp.xz.cn/plugins/health-check/</a> It will add some additional feature under create a new menu position Tools > Site Health. On its troubleshooting tab, you can Enable Troubleshooting Mode. This will disable all plugins, switch to a standard WordPress theme (if available), allow you to turn your plugins on and off and switch between themes, <strong>without affecting normal visitors to your site</strong>. This allows you to test for various compatibility issues. There’s a more detailed description about how to use the Health Check plugin and its Troubleshooting Mode at <a href=”https://make.ww.wp.xz.cn/support/handbook/appendix/troubleshooting-using-the-health-check/”>https://make.ww.wp.xz.cn/support/handbook/appendix/troubleshooting-using-the-health-check/</a>
Using that mode, enable BB Lite and see if the issue persists. If it doesn’t, then we know that other plugins/theme are contributing to the issue.Forum: Everything else WordPress
In reply to: BEAVER BUILDER POP UPBeaver Builder doesn’t have a built-in pop-up function like that. You could link a photo module to a different page but it wouldn’t be in a pop-up.
For a modal/pop-up could use a plugin like Popup Maker or Popup Builder or there’s a paid add-on called PowerPack that has a modal option.The charset is correct.. now. However, if say your database was using something that was not the correct charset and then upgraded without fixing the data, we’ve seen that still cause problems.
And individual tables have a collation and that collation might not have been upgraded/modified when the database charset updated.We could actually confirm if the database setup might be contributing if you could take some screenshots of your tables in phpMyAdmin. I wouldn’t recommend providing those in public though.
The good news is, if we do confirm the issue, then we have a tool that we developed that may help in this situation that we can provide ( a WP Plugin ).
So you can provide the requested screenshots in private, please contact us here: https://www.wpbeaverbuilder.com/contact/
Select “General Inquiry” in the dropdown. You can mention my name so it will get assigned to me as well.Hi Hannah,
The only thing we know of to cause this is old database structure/collation.
Can you go into Tools > Site Health in the WP Admin and then click on Site Info.
There will then be a button that says “Copy site info to clipboard” and then paste that in your reply here, that would be helpful.