Jamie
Forum Replies Created
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Forum: Fixing WordPress
In reply to: Error while uplodaing large files.That’s where I’d start. Here’s an external link that has some more info
https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-link-you-followed-has-expired-error-in-wordpress/Forum: Fixing WordPress
In reply to: Error while uplodaing large files.Have you already tried increasing the upload_max_filesize for the server?
Hi @ulefos1199,
The contact form module is only in our premium version so you’ll need to actually submit a ticket here: https://www.wpbeaverbuilder.com/beaver-builder-support/ as we can’t provide support for commercial products here.
See guideline: https://ww.wp.xz.cn/support/guidelines/#do-not-post-about-commercial-products
Forum: Fixing WordPress
In reply to: Secure connection failure after Media uploadWell that’s quite weird. Sorry I dropped off. I didn’t seem to get any emails about your replies!
Forum: Fixing WordPress
In reply to: Unable to use menus on websiteIt doesn’t have to do with a menu search. It relates to the get_the_excerpt filter.
You’ll want to follow the steps Simon outlined to isolate the plugin that is causing the problem.
Forum: Fixing WordPress
In reply to: Secure connection failure after Media uploadCan you go to WP Admin > Tools > Site Health > Info and click the button to copy site info to clipboard and then paste that here?
Hi there,
From what I can see from viewing the source, your theme appears to be loading its own version of jQuery instead of using the one bundled with WordPress. This causes a conflict because Beaver Builder uses the one bundled with WordPress.
Is your theme a pre-made theme or a custom theme?
Forum: Plugins
In reply to: [Beaver Builder Page Builder - Drag and Drop Website Builder] BB is FrozenThanks for the feedback! We were so glad to help to get you going again!
Forum: Plugins
In reply to: [Beaver Builder Page Builder - Drag and Drop Website Builder] BB is FrozenUpdate: We provided a patch to the user to resolve this issue. If anyone else has this issue, please use the form above to contact us. Select General Inquiry and we’d be happy to provide the patch as well!
You use it the normal way you would when BB is not applied to a page.
The integration makes sure it can read the BB content and not just the content in the default WP Editor.
You’re welcome!
The fatal error was with the plugin you deleted so I wouldn’t expect you’d see it again.
It looks like maybe an issue with an add-on. Possibly Ninja beaver add-ons. Are you using that? If so, next time try deactivating just that, not Beaver Builder and see if the issue is also resolved then.
Forum: Plugins
In reply to: [Beaver Builder Page Builder - Drag and Drop Website Builder] BB is FrozenOkay darn, that’s not something we have access to, to be able to test. I don’t see a way to contact them either. If you have a way to contact them since you are a customer, you could ask them if it’s okay for you to send us a copy of the plugin for testing/compatibility purposes.
If they approve it, you can reach out to us here:
https://www.wpbeaverbuilder.com/contact/Make sure to mention this thread in that message!
- This reply was modified 4 years, 3 months ago by Jamie.
Forum: Plugins
In reply to: [Beaver Builder Page Builder - Drag and Drop Website Builder] BB is FrozenWe’ve not heard of the “Translator Revolution Dropdown” plugin. Can you tell us where you downloaded or purchased it from?