BasePress
Forum Replies Created
-
Here’s how to hide the sidebar from the plugin.
wp-admin > basepress > settings > appearance > Default Sidebar Position > None
Select none as your default sidebar position option and it will disappear.
Unfortunately, we do not have a solution to this as Algolia search compatibility and integration are not tested yet with this plugin.
This would perhaps require custom coding at your end.
Please refer to this link for the knowledgebase entry page.
If that doesn’t solve the problem, reach out to us by using the contact form on our website (ideally providing necessary access) so we can look into it further.
Thanks
All emails are answered within 24 hours. If you have already contacted us, most likely you will find our answer in a spam inbox.
Anyway, please email to [email protected] and I’d be happy to help.
Thank you very much for your kind review. Means so much to us.
Please spread the good word around.
Unfortunately, this is not possible at the moment.
By the way, user emails are optional (and there’s a setting to make this compulsory if you wish from the product setting).
Hi Chris,
The page where knowledgebase is added has a sidebar and is not full width. This page is controlled by the main theme on your website. Please use a full-width page from your theme and this should be solved.
The plugin can’t really control that page.
Because of the way this plugin is built, this plugin is not Gutenberg ready yet. Looks like using classic WordPress is the way to go for now.
Please visit our website and contact us for further support on this.
Trying to access the link you provided but somehow, Cloudflare is throwing access denied.
Technically, this is not possible right now. But there’s away.
You may use the “Insert Pages” plugin which works with all the pages, posts, and taxonomy.
1. So create a common article/post. And then
2. In Multiple knowledgebases, simply create an article but do not add content. Instead, insert the common article you created in all the knowledge bases.
3. This will enable you to edit the article in one place and have the content updated in all the knowledge bases.I tested the https://ww.wp.xz.cn/plugins/insert-pages/ plugin with BasePress Premium and it works perfectly. Just make sure to read their product guide to understand how it works.
Continuing this conversation in a private ticket.
Hi @loreleyyy,
being this request related to the Premium version please open a support ticket from within the plugins menu and we can help you from there.
If you could also share the links to the pages you refer to (in the new ticket) that would help.Thanks
Hi @yukiko-kawa,
the widgets are independent and should not affect other widgets.
the widgets visibility is a premium feature so if you could please open a support ticket from the plugin’s menu I’ll be happy to help you from there as this forums are for the free version only.Thank you!
Hi @loreleyyy,
I might have a solution for your second request!
I have prepared another Gist for you: https://gist.github.com/BrElio/cda517040a898391cf9d324c71086dd2At the top there is a small portion that should go to your functions.php
The rest of the code is a template to override the live results and make them open in a new window/tabFor that code to work you need to:
1. Create a file called live-search.php and place it inside the BasePress customization folder which you should have created following this article:
https://codesavory.com/knowledge-base/basepress/basepress-themes/customize-a-knowledge-base-theme/In that file paste the code from the Gist.
That should be it!Hi @loreleyyy,
1. it is possible to do that with custom PHP code but it would not be easy to present multiple KBs in a single page.
That said the products.php template includes a foreach loop which can be replaced with this code to list all the KBs and all sections and all articles.: https://gist.github.com/BrElio/44f01db336fc1458cc144198a0245e41
The code is just a sample and would need to be expanded using WordPress functions to properly output the necessary elements but that should get you started.
I would suggest instead to add the Accordion menu to your Theme sidebar to access all the same content in an ordered way without having to customise any template.2. that is not possible at the moment.
I hope this helps!