coldstreamer
Forum Replies Created
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Yepp. My problems are now resolved with 3.57. Thanks.
Quick fix (not nice).
I commented out the offending line (124) in the file /htdocs/wp-content/plugins/nextgen-gallery/src/Util/Installer.php. The site is online again. I’ll live with this until an update is provided.
// Attempt to reset the opcache. NextGEN 3.50+ and Pro 3.30+ moved, renamed, and deleted several files
// and purging the opcache should help prevent fatal errors due to cached instructions.
// \opcache_reset();Forum: Plugins
In reply to: [The Events Calendar] Translation menu selectorI hope you can fix this bug soon – adding this comment so I can track updates.
Closing this issue as it would seem it’s a problem with the provider.
Thanks for your support!@cais
Sorry again for the delay, but I’m getting closer to discovering the cause. I was able to compare the situation on another website (hosted elsewhere) while running on a Windows system and so I could see how the function is supposed to work for the first time. I have checked other websites that I manage, which are also hosted at 1&1 and discovered that it works fine on them! I hadn’t done this so far, because there were no galleries that I needed to modify. So, whatever it is, it’s nothing to do with the Mac/PC, nor is it the web browser (I’ve been through all the settings). It’s definitely something to do with that one particular website hosted at 1&1. From past experience, I can say it will be hard to get support (at this level) from them, but I’ll try. Perhaps a port is blocked, or functionality not available from their platform (bad installation, PHP version, no idea …). Anyway, I’ll contact them and see if they can explain it.
Best regards
AndrewOK. I found a workaround which I can live with. I just set a bigger thumbnail size manually and regenerated them, then used them for the gallery. I deleted the gallery on the page and re-added it. Then the thumbnails worked on the display. But the empty white box for thumbs and meta data remains.
Sorry for the delay in replying. I have now deactivated every plug-in except NextGen and tried to edit the thumbnails in the gallery. As before, the function simply opens a white box with no content. I’ve tried this under Windows and on a Mac, using Firefox, Safari and Chrome. It’s always the same (also for Show Metadata by the way …). An empty white dialog box is shown.
What other info do you need to help me?Thanks for your help,
Andrew