Colin Chadwick

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  • Forum: Plugins
    In reply to: [Link in Bio Creator – Social] Warning messages : include(): Failed opening a file in a different plugin folder
    Colin Chadwick

    (@colinchadwick)

    6 months, 2 weeks ago

    Hello JP,

    Thank you for reaching out.

    We attempted to reproduce the issue and found that it only occurs when Hubbub is installed. Based on this, we recommend contacting the Hubbub developers for further assistance in troubleshooting these warnings.

    If there’s anything else we can assist you with, please let us know.

    Forum: Plugins
    In reply to: [Link in Bio Creator – Social] Update/sync social links & analytics across sites
    Colin Chadwick

    (@colinchadwick)

    1 year, 2 months ago

    Hello ipanis,

    Thank you for reaching out.

    Social bio links can be exported via WordPress’s built-in import and export tools to transfer your bio links between sites.

    1. Ensure both sites have the same version of Social installed and activated.
    2. On your original site, navigate to Tools → Export and select “Bio Links” to download the data as an XML file.
    3. On your new site, go to Tools → Import, find WordPress, and click “Run Importer.” 
    4. Upload the XML file you downloaded, assign the bio links to a new author, and check the option to download and import file attachments.

    Once completed, your bio link page(s) will be available on your new site. 

    If there’s anything else we can assist you with, please let us know.

Viewing 2 replies - 1 through 2 (of 2 total)