More detail on how to reproduce the error:
Use a short code to create a download link for a single file like this:
[wpdm_package id="221"]
I have tried protecting and un-protecting (requiring authenticated users and allowing unauthenticated users) the file.
When a user clicks on the file icon to download, the screen clears and the message, “Package not available” is displayed.
NOT resolved. Please acknowledge
ERROR STILL UNRESOLVED.
WordPress v4.4.2
Download Manager v2.8.92
Settings on the file to download:
Status: Published
Visibility: Public
Also running “Page Security & Membership” v1.5.15 plugin
Unchecked “Protect this page and its descendants” to remove add’l security
STILL receive the error: “Package not available”