cpyles

oh goody more issues popped up over night in the event quality report

Table displaying summary information

Conversion Health

Platform

Event source

Fair

Web

Conversions API

Helpful linksTable displaying helpful links

Payload Helper

Test Events

Conversions API Developer Doc

Issue Details

Low IP Address coverage

These events aren't receiving enough IP Addresses

Affected events

View Category

Suggestion

Go to your source code and check that you are always sending us IP Addresses for these events. Learn more

Low User Agent coverage

These events aren't receiving enough User Agents

Affected events

View Category

Suggestion

Go to your source code and check that you are always sending us User Agents for these events. Learn more

Low Email coverage

These events aren't receiving enough Email Addresses

Affected events

Add to Cart

Suggestion

Go to your source code and check that you are always sending us Email Addresses for these events. Learn more

External ID not set up

These events don't have External ID set up

Affected events

Add to Cart, Page visit, View Category

Suggestion

Go to your source code and set up External ID for these events. Learn more

Click ID not set up

These events don't have Click ID set up

Affected events

Add to Cart, Page visit, View Category

Suggestion

Go to your source code and set up Click ID for these events. Learn more

So I got my site all put back together and returned to where we were at. Pinterest clearly didn’t read my email pleaing with them to give me an extension, so I currently am no longer verified. But I guess whatever. I have requested them to delete the old ad account, on my pinterest account and created a new one. Here is how that one is performing.
From what I gather, they are wanting metrics on my users that I do not have unless they actually purchase. I do not force people to create an account to shop with me. But they are wanting the user email address from the moment they come on my site from the looks of it.
Also still looking for an “External ID” and “Click ID” for Add to Cart, Page Visit and View Category. These are things the plugin should be handling correct? I do not think I have any control over any of that, anywhere else in woocommerce or my theme. Which is the basic Storefront Theme.
Here is the screenshot of the new ad account event quality report. https://snipboard.io/dUOqib.jpg

Until Pinterest deletes the old ad account I think they will continue to tell me I have problems though, as in Business Hub the VMP needs attention notice at the top brings me to the old one. They say I can not delete it, so I sure hope they can.

@mosesmedh Ok, here are the screenshots from different steps around my site. I made a note for each step. https://snipboard.io/Fo2uAV.jpg

Disconnecting was what I asked to do the other day. Which I did. This is the result of doing that. But I was considering wiping it all out again myself.

Well, I was following the steps posted by LovingBro above. I will say utilizing the Pinterest Tag Help Chrome Extension. My site seems to behaving. Just waiting to see those results on Pinterest directly.

Pinterest wrote back stating the following and of course pointed me here, which I was already on it.

“

Thanks for reaching out to the Pinterest Support Team. I understand that you need assistance in fixing the conversion health requirement for the Verified Merchant Program (VMP)—I’m here to help.

The reason you’ve received the Conversion source needs attention warning message is because you haven’t met these conversion source requirements:

• Checkout conversion event implemented
• Checkout currency passed back

Since you’re using the WooCommerce-integrated tag, the base and event codes are automatically installed on the website to track conversions in Ads Manager. In this case, it’s suggested to ensure the checkout event is firing as expected. To help you do this, you can refer to the suggested practices below:

• Make a test purchase. To validate the test purchase in real time, you can install the Pinterest Tag Helper Chrome extension. For context, this’ll help verify if the checkout event is passing back data. Moreover, a successful test checkout will be reflected on the Events overview page.

• If the checkout event doesn’t fire, it’s recommended to reach out to the WooCommerce Support Team via this link. Before doing so, kindly gather the details below as these will help them solve the issue quicker:
   1. Check or make sure plugin is up to date for both WooCommerce and Pinterest for WooCommerce.2. Specify which Pinterest Tag event isn’t firing. For example, if it’s the add to cart or checkout event. 3. Domain URLs of your store.4. Pinterest username/email.5. Screenshot of your Pinterest for WooCommerce plugin home page.6. Make sure enable ‘Debug Logging’. Go to Marketing > Pinterest > Settings > Scroll down to Debug Logging > Check Enable Debug Logging.
   

Once the checkout event and the currency event data is detected, updates to your verified merchant status will take up to 48 hours to show on Business hub. You can also read through this article about the requirements of the VMP.