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  • Thread Starter creativesousa

    (@creativesousa)

    Ok, but in my site isn´t hiding the content.

    I already resolve the problem with the theme guy. He with 1 email help me more that 10 emails that i spend with s2members.

    The thing that was more irritating is that i already talk with lot´s of plugins costumer service and with all, i have the same typo of care on resolving people problems. With S2members they never try to help. And always try to arrange excuses to don´t do nothing. They wore plausible excuses, but was excuses. And in the tuturials i see that type of mentality… the mentality of we done enough…

    I was hopping more like. “Sr that question is not related to us. Go to your theme creator and say that the filter need to be add the “&supress_filters=true” at the end of url href to supress from the query the premium content”

    Something like that, i was hoping at least to show me a direction…

    But no it was something like “That is a theme related problem, by our policy we can’t wrote code, go here and here if you want help or pay to a developer to do that for you. Thanks”

    With 10 emails, they never help with some info about my problem.
    All the related info that i know about the problem was found by me.
    And the worst is that the problem is already know by the plugin that the “&supress_filters=true” e found in the s2member info’s.

    Ok, i could be wrong, but that’s was annoying to me.

    I think you should leave your arrogance attitude and try to tread well your costumers.

    Thread Starter creativesousa

    (@creativesousa)

    I’m not a developer. I know the basics.
    I’m not English. I know the basics too.

    But, only with your support i have problems.

    I was unhappy because you don´t even guide me… you just say, we don´t do it.( i think, to get more money from external development).
    I just want to be guide to a possible solution.
    In the end, i don´t ask you to wrote any code, just some help to know where maybe the problem was…

    As i say i’m not developer, as many of your clients. And as a payer i’m hopping some help from you.With you costumer service just got me more frustrated.

    As my emails, i just show my discontentment. I review the emails too, and it does´t need any ***. If you want a asterisks, put here : You Sr are a liar.

    I post here all my emails, and prove that i never disrespect anyone. It never need to put *** on my words.

    If saying my opinion from your service, and how i been treated need asterisks. You Sr need to upgrade your notions of freedom of speech

    To end this post, i say it again. I pay for a plugin that hide premium content, for payers costumers only.

    Your plugin does´t hiding the premium content. A non register costumer could see premium content.

    This is a bug of your plugin have and you should have more happiness in help people.

    I think that all the people that buy this plugin aren´t using Twenty Twelve theme.

    And you better look for more opinions, because i’m not the only one, complaining for your costumer service.

    So shut up and put your team to work!! (put an asterisk on that!)

Viewing 2 replies - 1 through 2 (of 2 total)