Chris Shultz
Forum Replies Created
-
Forum: Plugins
In reply to: [WooCommerce Stripe Payment Gateway] BACS Direct DebitHey @petervandoorn , it’s great to hear that you’re excited to use Bacs.
After updating, it should be available in your payment methods settings (see: https://woocommerce.com/document/stripe/setup-and-configuration/additional-payment-methods/)
Bacs has been built to be compatible with WooCommerce Subscriptions.
As we roll out more payment methods, we are noting any known limitations here: https://woocommerce.com/document/stripe/setup-and-configuration/additional-payment-methods/#limitations Of note for Bacs is that zero dollar checkouts are not yet supported. This could impact you with Subscriptions if you offer a free trial. The team is working on removing this limitation now though: https://github.com/woocommerce/woocommerce-gateway-stripe/issues/4006
Forum: Plugins
In reply to: [WooCommerce Stripe Payment Gateway] New version wp-admin errorThank you, @vasdevdesign. The development team has released a 9.3.1 patch that should address this. Please let us know how that goes once you are able to update.
Forum: Plugins
In reply to: [WooCommerce Stripe Payment Gateway] API calls on every admin page in 9.3.0We really appreciate the report here. The development team has released a 9.3.1 patch that should address this.
Forum: Plugins
In reply to: [WooCommerce Stripe Payment Gateway] Upgrade to 9.3 breaks admin screensWe really appreciate the report here. The development team has released a 9.3.1 patch that should address this.
Forum: Plugins
In reply to: [WooCommerce Stripe Payment Gateway] Critical Uncaught Error 9.3.0The development team has released a 9.3.1 patch that should address this. Thank you again for the report here.
Thank you for the report. We haven’t yet narrowed this down, but I have seen similar reports associated with sites running the WordPress 6.8 beta. Can you let us know which version of WordPress you’re running?
- This reply was modified 1 year, 2 months ago by Chris Shultz.
Thank you for the report. We haven’t yet narrowed this down, but I have seen similar reports associated with sites running the WordPress 6.8 beta. Can you let us know which version of WordPress you’re running?
- This reply was modified 1 year, 2 months ago by Chris Shultz.
Forum: Plugins
In reply to: [WooCommerce Stripe Payment Gateway] Critical Uncaught Error 9.3.0Thank you for the report. The development team hasn’t been able to reproduce this yet, but we’re including a defensive fix in a shortly upcoming patch: https://github.com/woocommerce/woocommerce-gateway-stripe/pull/4075
Can you provide any more information about what plugins or themes that may be installed that could introduce a compatibility issue here?
Forum: Plugins
In reply to: [WooCommerce Stripe Payment Gateway] New version wp-admin errorOne of our websites is throwing a fatal error when updating to the latest version (9.3.0) of the Stripe Gateway plugin
Thank you for the report. The development team hasn’t been able to reproduce this yet, but we’re including a defensive fix in a shortly upcoming patch: https://github.com/woocommerce/woocommerce-gateway-stripe/pull/4075
Can you provide any more information about what plugins or themes that may be installed that could introduce a compatibility issue here?
Forum: Plugins
In reply to: [WooCommerce Stripe Payment Gateway] SUBSCRIPTIONS NOT WORKING AFTER INSTALLThank you for reporting your findings, @e4deal!
It’s indeed necessary to keep the older Stripe payment gateway enabled for now while you have customers who created their subscription with that plugin. For additional context, this is documented in the WooCommerce Subscriptions FAQs here.
As mentioned in the FAQ answer, customers can also register their payment method now that you’ve enabled the new gateway. The newly saved payment method can be used for future renewals.
Forum: Plugins
In reply to: [WooPayments: Integrated WooCommerce Payments] Site crashes after UpdateThat’s great to hear. Thank you @hannacharlotte!
That’s great to hear! Thank you for the update!
@esther0708 the 8.0.1 patch is now available with a fix for this issue. The team prioritized and immediate release once the problem was known. Many thanks for your report. Can you let me know if this resolves the issue for https://allfish2u.au? I want to make sure we’ve addressed all issues.
- This reply was modified 1 year, 10 months ago by Chris Shultz.
@kurtberlin , the engineering team has deployed an 8.0.1 patch to resolve compatibility issues so far seen with some payment gateway plugins. Can you confirm that this addresses the problems you saw with YayMail and Germanized? I want to ensure that we’ve fully addressed the concerns for your site.
We all really appreciate your detailed report.
Forum: Plugins
In reply to: [WooPayments: Integrated WooCommerce Payments] Site crashes after UpdateThank you for confirming @vincenzost !