CWCbruce
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Forum: Fixing WordPress
In reply to: Home page content won't load after migrationNEO!!!
It’s a Christmas Miracle!!! Whatever I deleted in those files made the homepage work!
THANK YOU SO MUCH FOR HANGING IN THERE WITH ME!
Happy New Year!
Christine
Forum: Fixing WordPress
In reply to: Home page content won't load after migrationHi Neo:
The root directory for the web.com host server (my client’s host) is htdocs. All the files you mention are directly under the root-not in a subfolder. Here is a link to the screen capture of the directory: http://totalvoice-new.com/screen-shot-2015-12-29-at-8-37-30-pm/
Let me know if you see anything that could be routing the url to the wrong place. I have been reading other forums posts with similar issues. Many relate to plugins. I have deactivated all of the plugins for this site, but so I need to delete them as well? Would that make a difference?
Forum: Fixing WordPress
In reply to: Home page content won't load after migrationHi Neo:
So Elegant Themes is proving to be basically unhelpful. Beyond telling me to run a Search and Replace (again), they have no ideas why the homepage won’t load. I asked them what I was supposed to do with the child theme once I loaded it, and they offered no code or suggestions to fix the issue. Then they told me it was not a theme issue, and they were all out of ideas. I am supremely frustrated.
One thing that I can’t figure out: the url http://totalvoice-new.com keeps routing back to http://totalvoice-new.com/totalvoice. Now, when I first tried to migrate the site to the new server, I did create a totalvoice folder off the root directory. The migration instructions I had suggested WP first, and it didn’t work out so well. So I deleted the folder and tried again, this time installing right on the root. Is there something related to the server/host that is altering the url path? I have run a search and replace to find that url path, and it does not exist in the wp files. Does that piece of information ring any bells for you?
If not, can you suggest anything else I can try to fix this problem? Thank you!
Christine
Forum: Fixing WordPress
In reply to: Home page content won't load after migrationHello:
So far, the Elegant Themes support has suggested setting up a child theme and creating a static home page there within the Reading settings. I am not opposed to trying this, but I have never done it before, and it looks really complicated. Does this sound like a fix option?
Forum: Fixing WordPress
In reply to: Home page content won't load after migrationThank you! Hmmm. I did not change the urls before the database txt dump, but I did use the search and replace tool you recommend. Everything switched except for the home page. The permalinks were a problem, but once I fixed that everything worked except for the home page.
I will contact Divi for support as you recommend. If/when I get the answer I’ll post it here.
Thank you!
Forum: Fixing WordPress
In reply to: Home page content won't load after migrationHi Neo:
The first time I tried to install it, I had it in a subfolder under the root (total voice), but then I deleted it when I had trouble migrating it and tried again. I then put it right in the root directory. Where would it still be routing to that? Is there a cache or something tied to the first install?
Forum: Fixing WordPress
In reply to: Home page content won't load after migrationHmmm. How would I be able to determine if that is the problem, and how do I fix it?
Thanks!
Forum: Fixing WordPress
In reply to: Home page content won't load after migrationHi Neo:
Thanks for your suggestion. Yes, both urls are the same pointing to the appropriate url. I checked the wp-config and everything appears to be right. Perplexing . . .
Thanks for your help. I played with the collation options, but I still can’t get it to import properly. I called the hosting company and they said the platform I was working on was too old. The new myadminphp reads the database just fine, so I am just going to going with that. I appreciate your input.