cygnusdesign

Hi @carolm29, thanks for your response!

Below are my answers to your questions along with the system report. There are no fatal error logs at the time.

• Yes that is correct. Payment was received by the client.
• Yes I would assume so, haven’t touched it yet though.
• No further orders as it this time, the site is quite new.
• This is the first time.
• We did a number of trails before going live, but can give it another go.
• Not at this stage!
• This has now been enabled!

System status report

` WordPress Environment

WordPress address (URL): https://thesilverroom.com.au<br>Site address (URL): https://thesilverroom.com.au<br>WC Version: 8.5.1<br>REST API Version: ✔ 8.5.1<br>WC Blocks Version: ✔ 11.8.0-dev<br>Action Scheduler Version: ✔ 3.7.1<br>Log Directory Writable: ✔<br>WP Version: 6.4.2<br>WP Multisite: –<br>WP Memory Limit: 256 MB<br>WP Debug Mode: –<br>WP Cron: ✔<br>Language: en_AU<br>External object cache: – Server Environment

Server Info: Apache<br>PHP Version: 7.4.33<br>PHP Post Max Size: 256 MB<br>PHP Time Limit: 300<br>PHP Max Input Vars: 1000<br>cURL Version: 7.87.0<br>OpenSSL/1.1.1w

SUHOSIN Installed: –<br>MySQL Version: 8.0.36<br>Max Upload Size: 256 MB<br>Default Timezone is UTC: ✔<br>fsockopen/cURL: ✔<br>SoapClient: ✔<br>DOMDocument: ✔<br>GZip: ✔<br>Multibyte String: ✔<br>Remote Post: ✔<br>Remote Get: ✔ Database

WC Database Version: 8.5.1<br>WC Database Prefix: pJGfyo_<br>Total Database Size: 4.20MB<br>Database Data Size: 3.63MB<br>Database Index Size: 0.57MB<br>pJGfyo_woocommerce_sessions: Data: 0.29MB + Index: 0.02MB + Engine MyISAM<br>pJGfyo_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>pJGfyo_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>pJGfyo_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>pJGfyo_woocommerce_order_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>pJGfyo_woocommerce_order_itemmeta: Data: 0.01MB + Index: 0.01MB + Engine MyISAM<br>pJGfyo_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>pJGfyo_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>pJGfyo_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>pJGfyo_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>pJGfyo_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>pJGfyo_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>pJGfyo_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>pJGfyo_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>pJGfyo_actionscheduler_actions: Data: 0.11MB + Index: 0.04MB + Engine MyISAM<br>pJGfyo_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>pJGfyo_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM<br>pJGfyo_actionscheduler_logs: Data: 0.06MB + Index: 0.05MB + Engine MyISAM<br>pJGfyo_commentmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM<br>pJGfyo_comments: Data: 0.00MB + Index: 0.01MB + Engine MyISAM<br>pJGfyo_frmt_form_entry: Data: 0.00MB + Index: 0.01MB + Engine MyISAM<br>pJGfyo_frmt_form_entry_meta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM<br>pJGfyo_frmt_form_reports: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>pJGfyo_frmt_form_views: Data: 0.00MB + Index: 0.02MB + Engine MyISAM<br>pJGfyo_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>pJGfyo_options: Data: 2.61MB + Index: 0.07MB + Engine MyISAM<br>pJGfyo_pimwick_gift_card: Data: 0.00MB + Index: 0.01MB + Engine MyISAM<br>pJGfyo_pimwick_gift_card_activity: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>pJGfyo_postmeta: Data: 0.26MB + Index: 0.12MB + Engine MyISAM<br>pJGfyo_posts: Data: 0.16MB + Index: 0.03MB + Engine MyISAM<br>pJGfyo_term_relationships: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>pJGfyo_term_taxonomy: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>pJGfyo_termmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM<br>pJGfyo_terms: Data: 0.00MB + Index: 0.01MB + Engine MyISAM<br>pJGfyo_usermeta: Data: 0.03MB + Index: 0.02MB + Engine MyISAM<br>pJGfyo_users: Data: 0.00MB + Index: 0.01MB + Engine MyISAM<br>pJGfyo_wc_admin_note_actions: Data: 0.03MB + Index: 0.01MB + Engine MyISAM<br>pJGfyo_wc_admin_notes: Data: 0.04MB + Index: 0.00MB + Engine MyISAM<br>pJGfyo_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>pJGfyo_wc_customer_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM<br>pJGfyo_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>pJGfyo_wc_order_addresses: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>pJGfyo_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>pJGfyo_wc_order_operational_data: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>pJGfyo_wc_order_product_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM<br>pJGfyo_wc_order_stats: Data: 0.00MB + Index: 0.01MB + Engine MyISAM<br>pJGfyo_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>pJGfyo_wc_product_attributes_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>pJGfyo_wc_product_download_directories: Data: 0.00MB + Index: 0.01MB + Engine MyISAM<br>pJGfyo_wc_product_meta_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM<br>pJGfyo_wc_rate_limits: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>pJGfyo_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>pJGfyo_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM<br>pJGfyo_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>pJGfyo_wpfm_backup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>pJGfyo_yith_wapo_addons: Data: 0.02MB + Index: 0.00MB + Engine MyISAM<br>pJGfyo_yith_wapo_blocks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>pJGfyo_yith_wapo_blocks_assoc: Data: 0.00MB + Index: 0.01MB + Engine MyISAM<br>pJGfyo_yoast_indexable: Data: 0.01MB + Index: 0.01MB + Engine MyISAM<br>pJGfyo_yoast_indexable_hierarchy: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>pJGfyo_yoast_migrations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM<br>pJGfyo_yoast_primary_term: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>pJGfyo_yoast_seo_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM Post Type Counts

acf-field: 51<br>acf-field-group: 5<br>attachment: 20<br>forminator_forms: 1<br>nav_menu_item: 11<br>page: 12<br>post: 1<br>product: 5<br>product_variation: 10<br>revision: 79<br>shop_coupon: 4<br>shop_order: 4<br>wp_global_styles: 1<br>wp_navigation: 1 Security

Secure connection (HTTPS): ✔<br>Hide errors from visitors: ✔ Active Plugins (12)

Admin Menu Editor: by Janis Elsts – 1.12.1<br>Advanced Custom Fields PRO: by WP Engine – 6.1.6<br>Forminator: by WPMU DEV – 1.28.1<br>Members: by MemberPress – 3.2.9<br>Bookings and Appointments For WooCommerce Premium: by PluginHive – 3.4.2<br>PW WooCommerce Gift Cards Pro: by Pimwick<br>LLC – 1.468

WooCommerce Stripe Gateway: by WooCommerce – 7.9.1<br>WooCommerce: by Automattic – 8.5.1<br>Yoast SEO: by Team Yoast – 21.9<br>WP File Manager: by mndpsingh287 – 7.2.2<br>WP Super Cache: by Automattic – 1.11.0<br>YITH WooCommerce Product Add-ons & Extra Options: by YITH – 4.5.0 Inactive Plugins (2)

All-in-One WP Migration: by ServMask – 7.79<br>Maintenance: by WebFactory Ltd – 4.08 Dropin Plugins (2)

advanced-cache.php: advanced-cache.php<br>maintenance.php: maintenance.php Settings

API Enabled: –<br>Force SSL: –<br>Currency: AUD ($)<br>Currency Position: left<br>Thousand Separator: ,<br>Decimal Separator: .<br>Number of Decimals: 2<br>Taxonomies: Product Types: external (external)<br>grouped (grouped)<br>phive_booking (phive_booking)<br>pw gift card (pw-gift-card)<br>simple (simple)<br>variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)<br>exclude-from-search (exclude-from-search)<br>featured (featured)<br>outofstock (outofstock)<br>rated-1 (rated-1)<br>rated-2 (rated-2)<br>rated-3 (rated-3)<br>rated-4 (rated-4)<br>rated-5 (rated-5)

Connected to Woo.com: –<br>Enforce Approved Product Download Directories: ✔<br>HPOS feature screen enabled: –<br>HPOS feature enabled: –<br>Order datastore: WC_Order_Data_Store_CPT<br>HPOS data sync enabled: – WC Pages

Shop base: #6 - /shop/<br>Cart: #7 - /cart/<br>Checkout: #8 - /checkout/<br>My account: #9 - /my-account/<br>Terms and conditions: #178 - /terms-conditions/ Theme

Name: The Silver Room<br>Version: 1.0.0<br>Author URL: http://cygnusdesign.com.au<br>Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build<br>personally we recommend using a child theme. See: How to create a child theme

WooCommerce Support: ✔ Templates

Overrides: thesilverroom/woocommerce/archive-product.php<br>thesilverroom/woocommerce/single-product.php Pimwick Plugins

PW WooCommerce Gift Cards Pro: License key: PW-6569ba8002e56<br>Result: success<br>Cached: 2024-01-25 Admin

Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>navigation<br>onboarding<br>onboarding-tasks<br>product-variation-management<br>product-virtual-downloadable<br>product-external-affiliate<br>product-grouped<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page

Disabled Features: customize-store<br>minified-js<br>new-product-management-experience<br>product-linked<br>settings<br>async-product-editor-category-field

Daily Cron: ✔ Next scheduled: 2024-01-26 01:28:11 +10:00<br>Options: ✔<br>Notes: 92<br>Onboarding: completed Action Scheduler

Complete: 63<br>Oldest: 2023-12-26 03:14:22 +0000<br>Newest: 2024-01-25 09:04:14 +0000

Failed: 2<br>Oldest: 2023-07-27 02:29:54 +0000<br>Newest: 2023-08-16 03:05:52 +0000

Pending: 6<br>Oldest: 2024-01-25 09:05:14 +0000<br>Newest: 2024-01-26 06:37:34 +0000 Status report information

Generated at: 2024-01-25 19:05:18 +10:00<br>`