Daniel P.

Hi @shahzeenfarooq,

Thank you for your reply.

We have followed your suggested conflict test.

We created a staging site and tested with only the following active:

• WooCommerce
• Stripe Gateway for WooCommerce
• Storefront theme

All other plugins were deactivated. After running the test, the issue still happens in exactly the same way.

When we try to deactivate the Link payment method, it is re-enabled again after saving/refreshing, and the same error appears in the logs:

link display_preference is not overridable. Please check the platform settings

So this does not appear to be caused by a plugin/theme conflict on our site.

As requested, we have recorded a video showing the test on the staging site with only WooCommerce, Stripe Gateway for WooCommerce, and the Storefront theme active.

Video recording: https://quickforget.com/s/d451c615e6ece7b64b3c88b57a503ebb795d8c590ecaaba3

Could you please escalate this now so the WooCommerce-managed Stripe payment method configuration can be checked?

As mentioned previously, Stripe Support has already confirmed that they cannot modify this from their side because the payment method configuration is managed by WooCommerce.

Thanks.

Hi @lovingbro,

Thanks for your reply.

I’m sharing the requested information below.

1. WooCommerce System Status Report

Here is the link to the WooCommerce System Status Report: https://quickforget.com/s/98a748d7034b32e1451f2a5f94423067a5a0d7bd6f8cc1b8

2. Stripe Dashboard → Payment methods → Link

Regarding the requested screenshot from: Stripe Dashboard → Settings → Payment methods → Link

I don’t seem to have a direct standalone “Link” settings page there.

In my Stripe Dashboard, before reaching the Link options, I first need to enter the payment method configuration that is synchronized with WooCommerce. Inside that WooCommerce-synced payment method configuration, I can see the available payment methods and Link appears enabled but I can’t disable from there, the “disable” button appears to be disabled 🫤

However, because this integration/configuration is managed by WooCommerce, Stripe does not allow me to disable Link from there.

I’m attaching a screenshot showing this: https://quickforget.com/s/5431293894f40e6d30a009a58e2009c0a2a9f0b30273a91b

3. WooCommerce Stripe logs

Here are the WooCommerce Stripe logs showing the relevant entries, including the display_preference is not overridablemessage: https://quickforget.com/s/b8b02ee5f3317ca778ba086c4359a3228f184fde3f568d63

From what I can see, the issue seems to be exactly what you mentioned: Link is enabled through the WooCommerce-managed Stripe payment method configuration, and my Stripe account cannot override it locally.

Please let me know if you need any other details.

Thanks.

Hello @haripradeepa,

Just tested again with minimal environment:

• Theme: Kadence 1.4.3
• Plugins:
  • Discount Rules for WooCommerce 2.6.13
  • WooCommerce 10.5.1
  • WooCommerce Subscriptions 8.4.0

Same happens, when Discount Rules for WooCommerce is enabled and I add both simple products and subscription product at checkout shows everything correct, but when the order is placed the subscription is not created.

If I disable Discount Rules for WooCommerce the subscription is created. Something is wrong with your plugin that prevents subscriptions from being created.

Hello @aranofacundo.

We are using the Elementor Loop Grid widget with query as Current Query. And in layout we are using Products as template type… Nothing fancy. And with this config it does not work.

Selecting query as Latest products does solve the issue, but it doesn’t make sense.

The same happens with the WooCommerce Products widget, if we use it and select query as Current Query, it doesn’t work, but if we select it as Latest products, it works.

Can you please check this on your side?

Thank you.

Buenísimo Jose, gracias por el dato.

Teniendo en cuenta la limitación que comentas de translate.ww.wp.xz.cn hemos forzado las cadenas ya que el banco nos exigía mostrar esta info. Por si a alguien le sirve dejo el código que usamos.

add_filter('gettext', 'charrua_force_redsys_strings', 20, 3);
function charrua_force_redsys_strings( $translated, $text, $domain ) {
    
    if ( $domain !== 'woo-redsys-gateway-light' ) {
        return $translated;
    }

    $key = rtrim( $text );

    $map = array(
        'Thanks for your purchase, the details of your transaction are:' => 'Gracias por tu compra. Detalles de la transacción:',
        'Website:'                  => 'Web:',
        'FUC:'                      => 'Número de comercio:',
        'Authorization Number:'     => 'Número de autorización:',
        'Commerce Name:'            => 'Comercio:',
        'Date:'                     => 'Fecha:',
        'Hour:'                     => 'Hora:',
    );

    if ( isset( $map[ $key ] ) ) {
        $out = $map[ $key ];

        $had_trailing_space = ( substr( $text, -1 ) === ' ' );

        if ( $had_trailing_space ) {
            $out .= ' ';
        }
        return $out;
    }

    return $translated;
}

@artprojectgroup parece que salió adelante la modificación y ahora parece que han solucionado el tema notificaciones en el block based checkout, quizá sea el momento de probar nuevamente. https://github.com/woocommerce/woocommerce/issues/52813#event-15642986178

Gracias!