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  • Thread Starter danielg8

    (@danielg8)

    Thank you @bappidgreat for your help!

    From /home2/yortroy/public_html/wp-content/, I deleted advanced-cache.php and object-cache.php and am now able to get into our Dashboard again.

    I did not yet delete the cache folder since I was able to get into the Dashboard after the first two steps. I was not sure what you meant by:

    remove cache related define from wp-config.php file.

    When I log back into Dashboard, W3 Total Cache is now showing as ‘not activated.’

    Also, I couldn’t find Dashboard > Performance > Support page

    Do you think I should submit something at http://www.w3-edge.com/ ? I still don’t know why this plugin caused the errors and I am nervous to continue using it.

    Hello, I wanted to write a follow-up:

    We went through our web host control panel and found the W3-Total-Cache folder in public_html/wp-content/plugins

    Per a suggestion from support at our theme maker, we changed the file name from w3-total-cache to w3-total-cache_1 and now our website is viewable and accessible to the public.

    The problem now is that when we attempt to log in to the WordPress dashboard, we are receiving the following error:

    W3 Total Cache Error: some files appear to be missing or out of place. Please re-install plugin or remove /home2/yortroy/public_html/wp-content/advanced-cache.php.W3 Total Cache Error: some files appear to be missing or out of place. Please re-install plugin or remove /home2/yortroy/public_html/wp-content/object-cache.php.

    What do you suggest we do?

    Hello, I am having a similar problem and I don’t know what to do…

    We were running Version 0.9.4.1 of W3 Total Cache and received a notice to update to 0.9.5.1.

    I clicked on Update Now, and after it was finished, I went to the site, only to receive the error:

    Fatal error: Call to a member function add_global_groups() on a non-object in /home2/yortroy/public_html/wp-content/object-cache.php on line 144

    I cannot access any portion of the website, and I cannot even log into the WordPress dashboard. I manage this website, but I am not a “web designer/developer” so my knowledge is limited. 🙁

    Help!

    After updating to version 3.2 I’m also getting this error with another plug-in that we use on our site: dsIDXpress

    Fatal error: Call to undefined function wpcf7_add_tag_generator() in /home/xxxxx/public_html/wp-content/plugins/contact-form-7/modules/text.php on line 152

    I’m unsure how to install a previous (or the developer) version of Contact Form 7 without losing the contact forms we have created. Is that possible?

Viewing 4 replies - 1 through 4 (of 4 total)