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  • @swedbankpay Absolutely. To give more context, we use the plugin and use the redirect option. Our server is using Cloudflare as DNS, so the public IP is as you know not the same as the actual servers IP.

    What happens is that a payment request is created, the user gets redirected to your site, but when trying to do the payment there’s a timeout (after a minute or so) and a 500 exception on your end.

    I haven’t looked at the code in detail, but I was pretty sure that the data about the payment that gets sent to you is using the domain and not the IP. As it is the URL we enter in your portal as well as looking at debug logs.

    Can Cloudflare cause any problems that you are aware of?

    And the problem we’re experiencing is not the same as this support topic. Sorry for hijacking the thread. 🙂

    We also have a similar error.

    We use Cloudflare, would that potentially cause a problem like this?

    Thread Starter danielnordmark

    (@danielnordmark)

    It’s somewhere between bugs and “problems”.

    Filters (categories or some property) where a value contains a slash makes the filter not work. I’ve seen you have a function where you already replace slash. I think it was called ReplaceSlash() or something similar.
    So it would probably be a good idea to use on some other places.

    Example, my client have lots of categories. Almost all of them have names like,
    Bathroom > Water/Tube > Shower/Accessory

    During the import I make them hierarchical by splitting them using “>”. But the slash is a bit more problematic.

    They use slash in the name for colors as well. And measurements, “16mm/18mm” as an example.

    I’ll get back to you with a potential more sensitive thing I saw, I haven’t had time to investigate it though. I just need to finish the site I’m working on…
    If it turns out to be sensitive I’ll contact you privately. 🙂

    Thread Starter danielnordmark

    (@danielnordmark)

    Thx for your reply! 🙂

    Yeah I know that it really isn’t a huge problem. I use your plugin and is currently working on a site with ~1000 products. So far it’s working great.

    Regarding the translation. It’s mostly because, at least here in Sweden, there are pretty common to ignore plugins based only on if the plugin is translated or not.

    I really think you deserve a even larger userbase as your plugin is by far the best I’ve tried. (I’ve worked with web for ~20 years, WP for ~6-7 years).

    You don’t happen to have the plugin open source somewhere? Or any other way to contribute to it? I’ve found some minor things that’s easy to fix. 🙂

    Without knowing the details, it sounds like you need to configure the server correctly or if you use a shared host then you should contact them.

    I can check the site later when I’m in front of a computer. Anyway, a friendly advice to get good help faster, submit more details such as versions of the plugins, WP version, where you host your site, which theme do you use and so on.

    You mention “other security plugins”, what plugins as well as versions. The same goes for Wordfence. Are you using the free versions or premium/paid versions?

    What kind of pen test did you do?
    Did you performed it yourself or did you use any online service? In either case, the name of the software / service would help. Was it a paid one or a free one?
    Also, copy / paste the result you got

    Did the warnings occur when you activated WooCommerce? Or what makes you think it’s WooCommerce related? Do you use any extensions for WooCommerce?

    Also it helps if you write what DNS you use.

    Sure, it’s usually very easy to find out all the answers anyway, at least if you’re not good at hiding all those details. But if you provide the all related information in the question I could help you right away.

    danielnordmark

    (@danielnordmark)

    Great to hear Benjamin! 🙂

    I’ll try the update and if I find anything I’ll make sure to enable debug.

    Best regards,
    Daniel

    danielnordmark

    (@danielnordmark)

    I’ve also got the error on 10+ sites. So right now I don’t have the time to debug. I have to fix my clients sites first.

    When everything is stable again I can debug on a staging environment.

    Thread Starter danielnordmark

    (@danielnordmark)

    Thanks for the heads up Jan!
    I completely understand the reason and I won’t post any links again.

Viewing 8 replies - 1 through 8 (of 8 total)