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Viewing 15 replies - 1 through 15 (of 74 total)
  • Hi,

    Love your plugin and have it installed on about 100 sites. Could you let us know the rough timeline/ETA on a patch release date?

    Thanks!

    When will the plugin be fixed? Is there an update planned or is this being abandoned?

    Thread Starter daphnetalbot

    (@daphnetalbot)

    Me email to your support email you sent was bounced. Below is the error message. Is there no other way to reach you?

    From: Microsoft Outlook
    Sent: Friday, November 22, 2024 9:42 AM
    To: dtalbot talbotservices.com
    Subject: Undeliverable: RE: ThumbPress support channel ticket raising issue

    Delivery has failed to these recipients or groups:

    [email protected] ([email protected])
    Your message wasn’t delivered. Despite repeated attempts to deliver your message, a connection to the remote server couldn’t be made.

    Contact the recipient by some other means (by phone, for example) and ask them to tell their email admin that it appears that your email system is unable to connecto their email system. Give them the error details shown below. It’s likely that the recipient’s email admin is the only one who can fix this problem.

    For more information and tips to fix this issue see this article: https://go.microsoft.com/fwlink/?LinkId=389361.

    Diagnostic information for administrators:

    Generating server: SA1PR06MB8165.namprd06.prod.outlook.com
    Receiving server: SA1PR06MB8165.namprd06.prod.outlook.com

    [email protected]
    11/22/2024 3:41:43 PM – Server at SA1PR06MB8165.namprd06.prod.outlook.com returned ‘550 5.4.317 Message expired, cannot connect to remote server(451 4.4.8 MX hosts of ‘codexpert.io’ failed MTA-STS validation.)’
    11/22/2024 3:31:42 PM – Server at codexpert.io (0.0.0.0) returned ‘450 4.4.317 Cannot connect to remote server [Message=451 4.4.8 MX hosts of ‘codexpert.io’ failed MTA-STS validation.] [LastAttemptedServerName=codexpert.io] [DM6NAM10FT102.eop-nam10.prod.protection.outlook.com 2024-11-22T15:31:43.196Z 08DD09E233256514](451 4.4.8 MX hosts of ‘codexpert.io’ failed MTA-STS validation.)’

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    Thread Starter daphnetalbot

    (@daphnetalbot)

    Hi,

    This is an illogical loop.

    I cannot submit a ticket because I am not getting the code to set up the support account.

    How else can I get this resolved without going through this forum when the support system you have set up is failing?

    Daphne

    • This reply was modified 1 year, 4 months ago by daphnetalbot.
    Thread Starter daphnetalbot

    (@daphnetalbot)

    Would love an update as well. This is disconcerting. Any news?

    I am a one-woman operation and do not have the time to help you with the test or install/uninstall temporary fixes. I would like to know an estimated ETA for the 6.6.1 release. Is there a guestimate on that?

    I have 110 sites I manage, so adding the code is problematic, especially since it will need to be removed once 6.6.1 is pushed out. What is the ETA for the version release?

    • This reply was modified 1 year, 9 months ago by daphnetalbot.
    Thread Starter daphnetalbot

    (@daphnetalbot)

    I am afraid I don’t remember which site. We’ll have to close this without resolution.

    Thread Starter daphnetalbot

    (@daphnetalbot)

    thanks

    Thread Starter daphnetalbot

    (@daphnetalbot)

    Thank you for your quick reply. Sorry.

    • This reply was modified 1 year, 10 months ago by daphnetalbot.
    Thread Starter daphnetalbot

    (@daphnetalbot)

    Hi, Thank you for all the tips. I did everything. Nothing worked. The tools plugin was a big help. My hosting company found something, changed something. Imagify is now working. Again a big thanks for everything. Love your tool.

    Thread Starter daphnetalbot

    (@daphnetalbot)

    Douglas,

    The previous support link is https://ww.wp.xz.cn/support/topic/wc-square-gift-card-placeholder-png-continual-updates/#post-17802086

    I found another solution and let my client know their website was finished. Because of this, I don’t want to pursue the issue associated with this site.

    If I run across it again, I will let you know.

    Thank you for your offer to help.
    Daphne

    Thread Starter daphnetalbot

    (@daphnetalbot)

    Hi,

    My apologies. PLESK’s vulnerability report (pulled from Wordfence) is out of date with the latest patched version of your plugin. All is good. The issue is resolved.

    Thanks, Daphne

    Thread Starter daphnetalbot

    (@daphnetalbot)

    Hi,

    Here is the link: https://quickforget.com/s/06439dc7b0ba1896a07dba843fa6f4d7f23a3c3119b27819

    How do I share the secrete privately?

    Thanks, Daphne

    Thread Starter daphnetalbot

    (@daphnetalbot)

    Hi, Before I do all that is there a way to make it private so that it doesn’t show here in the forum to everyone? Thanks, Daphne

Viewing 15 replies - 1 through 15 (of 74 total)