darcyp

Hi,
I literally just did this while trying to solve some issues on an old client site that wasn’t using authenticated SMTP. Everything else seems to work fine for email sending after setting up the WP Mail SMTP plugin except when I test the CF7 contact form, I got the dreaded “There was an error trying to send your message. Please try again later.” in an orange box.

What worked for me: downgrade CF7 to version 5.1

To do this I manually downloaded it from the bottom of the page here: Contact Form 7
If you don’t know how to downgrade a plug-in, Google it. I manually replaced the contact-form-7 folder with the older version via FTP to the webserver.

How did I arrive to this fix? Troubleshooting and digging around led me to here:
Answers to issues with using reCAPTCHA v3 in Contact Form 7
I already had reCAPTCHAv3 setup and working prior to this, but the issue seemed somehow related. Read a little further down to a item called: Theme needs to properly load JavaScript in footer of each page
This got me thinking, I’m working on an old site with an old custom theme that’s never seen an update since 2012; I was already running CF7 5.1.2 and I already tried updating to the latest 5.1.4 and that didn’t fix it. So I figured maybe something between this theme, WP Mail, and CF7, and something not properly loading Javascript in the footer of each page is causing the problem. I’m not a coder. I did not try changing the theme to test because even if it worked there was no solution other than your theme is not compatible and get it updated. The troubleshooting page indicated this issue may come up for some who have upgraded to 5.1.1 or newer, so I decided to downgrade CF7 to 5.1 and voila, it worked!

Downgrading CF7 may not be the best long term solution, but it got things working for me and still with reCAPTCHA v3.

• This reply was modified 6 years, 8 months ago by darcyp.