dashed-slug.net

Hello Gisele,

Here’s a few things:

1. Are there any JavaScript errors in your browser’s console? If an error occurs, not right after page load, but shortly after, this would explain the behavior you see. The knockout library doesn’t like JS errors.

2. A long shot, but are you minifying your HTML markup? This can cause issues, because the plugin is using some knockout directives that are embedded in HTML comments.

3. If you like, you could give me access, so I can login and debug this. I do not believe that admin access is required, a normal user account with the has_wallets capability should do. If you want me to do this, please contact me over email with credentials.

with regards

Hello,

For reference, you would normally get this message if the current user does not have enough balance to pay for the cart.

If the product prices are denominated in a fiat currency, you might also get this message if you have not set up any exchange rate providers, so the plugin does not know how much your coins are worth in fiat.

Glad you resolved the issue

with regards,
Alex

P.S. In the future, please try to open a new thread for each distinct issue. This helps people who later read these posts. Thank you.

@maxwellolowo Hello, you mentioned two issues:

1. This is because you copied the double quotes from here, where the straight double quotes have been replaced with curly double quotes. Instead, type the double quotes yourself or copy from here: ".

2. If you are using the CoinPayments adapter, this is likely due to a missing permission on the API key. Add the get_callback_address permission if you haven’t already. Alternatively, check your JS console for any errors.

In any case, this thread is old. Please open a new thread on the forum if you continue to encounter problems or if you have any further questions.

with regards

Hi again,

I logged in to your site and investigated. You do not have any JavaScript errors.

The frontend for this plugin relies on knockout.js, a framework that allows JavaScript directives to be placed inside HTML comments. You are running some plugin that strips these comments out to reduce page size. Many optimization plugins or caching plugins do this as an extra feature.

The problem will be resolved once you allow HTML comments in the website output, because the plugin relies on them to work properly. You should be able to switch off this option in whatever plugin does this. (See also “After minifying the HTML output of my webpage, the UI no longer works” in the troubleshooting section of the documentation.)

with regards

Hello,

Thanks for reporting. I have never been able to reproduce this issue but I’ve heard others who had it.

I have prepared a patch where the plugin’s cron job will check if there are admin users with the manage_wallets capability, and if not, it will re-assign the capability to the *Administrator* role.

Because of this new safety precaution it will again be possible to edit capabilities of the Administrator role.

In the meantime, you do not have to reinstall the plugin. Simply use any capabilities-editing plugin to restore the manage_wallets cap to your user. Again, this will not be necessary after today’s release.

with regards

Hello,

Either the plugin will create all the tables successfully on activation, or there will be errors in mysql.log. Did you drop the table and then attempt to deactivate/reactivate?

If you like I can also log to your site and attempt to diagnose the problem. If you want me to do this please contact me by email.

with regards

Hello,

Judging by your DB prefix, it looks like you may be on a shared hosting platform. It’s possible, although unlikely, that they don’t allow new tables to be created; you can check with them to see if you have CREATE TABLE rights.

If you have access to your MySQL logs, the error will be apparent there.

Alternatively you can go to your MySQL console or phpMyAdmin SQL console, and paste the following code: https://pastebin.com/GKyKVwdD

This will either create the transactions table with your prefix, or it will give you an error. Let me know what happens when you try this, and we’ll proceed from there.

with regards,
Alex

This address is in BIP-21 format, which allows it to be unambiguously placed in a QR code.