King Ding

Just reporting here with the solution.

The User Role did not exist for the User Account. A User Role is necessary in order for LiteSpeed Cache to deliver the _lscache_vary cookie when logged in. If the User does not have a Role, then this cookie is not delivered and thus logged in users will continue to see logged out webpages.

Yes. I added it to fix the problem, but that did not fix it. It didn’t make it any worse either.

This does not help unfortunately. I already mentioned that I have tested with all settings OFF.

So far what does work is:

• Disabling the plugin
• Disabling LiteSpeed Cache from my Web Control Panel (xCloud)

I have tested the exact same configuration on two of my other sites, and I am not able to reproduce the issue elsewhere. It seems that this is site-specific. I even migrated the Site to a fresh instance, but the issue still remains.

I’d like to think that we can rule out the plugin being the issue. Perhaps there’s another configuration file, or server-side file that I should check?

I figured that logged in users should not be cached by default. Hence this is rather strange behaviour.

The other optimisation plugin is “Perfmatters” yes. I have disabled this plugin and it has no effect on the issue.

Since deactivating this plugin, I also deactivated your plugin, reactivated it, and ALL settings are OFF across the plugin. I also emptied the Cache from the Toolbox. Despite that, I’m still getting x-litespeed-cache: hit, which baffles me because the cache is set to OFF.

I would like to note that I am also using QUIC.cloud CDN with LiteSpeed, however the CDN is completely bypassed and “Enable Cache” + “Auto Browser Cache” are OFF in the QUIC.Cloud settings. DNS is set in Cloudflare, and is not Proxied.

Thanks for the information Paul. Unfortunately Step 1 fails me right away with an error 🥲

WordPress version 6.8.2

Active theme: Bricks Child Theme (version 1.1)

Current plugin: Site Reviews (version 7.2.13)

PHP version 8.3.23

Error Details

=============

An error of type E_ERROR was caused in line 376 of the file /home/1234567.cloudwaysapps.com/lolmydb/public_html/wp-content/plugins/site-reviews/vendors/thephpleague/csv/Stream.php. Error message: Uncaught Error: Call to undefined function fpassthru() in /home/1234567.cloudwaysapps.com/lolmydb/public_html/wp-content/plugins/site-reviews/vendors/thephpleague/csv/Stream.php:376

Stack trace:

#0 /home/1234567.cloudwaysapps.com/lolmydb/public_html/wp-content/plugins/site-reviews/vendors/thephpleague/csv/AbstractCsv.php(332): GeminiLabs\League\Csv\Stream->fpassthru()

#1 /home/1234567.cloudwaysapps.com/lolmydb/public_html/wp-content/plugins/site-reviews/plugin/Commands/ExportReviews.php(47): GeminiLabs\League\Csv\AbstractCsv->output()

#2 /home/1234567.cloudwaysapps.com/lolmydb/public_html/wp-content/plugins/site-reviews/plugin/Controllers/AbstractController.php(32): GeminiLabs\SiteReviews\Commands\ExportReviews->handle()

#3 /home/1234567.cloudwaysapps.com/lolmydb/public_html/wp-content/plugins/site-reviews/plugin/Controllers/ToolsController.php(133): GeminiLabs\SiteReviews\Controllers\AbstractController->execute()

#4 /home/1234567.cloudwaysapps.com/lolmydb/public_html/wp-includes/class-wp-hook.php(324): GeminiLabs\SiteReviews\Controllers\ToolsController->exportReviews()

#5 /home/1234567.cloudwaysapps.com/lolmydb/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()

#6 /home/1234567.cloudwaysapps.com/lolmydb/public_html/wp-includes/plugin.php(565): WP_Hook->do_action()

#7 /home/1234567.cloudwaysapps.com/lolmydb/public_html/wp-content/plugins/site-reviews/plugin/Plugin.php(89): do_action_ref_array()

#8 /home/1234567.cloudwaysapps.com/lolmydb/public_html/wp-content/plugins/site-reviews/plugin/Router.php(195): GeminiLabs\SiteReviews\Application->action()

#9 /home/1234567.cloudwaysapps.com/lolmydb/public_html/wp-content/plugins/site-reviews/plugin/Router.php(52): GeminiLabs\SiteReviews\Router->post()

#10 [internal function]: GeminiLabs\SiteReviews\Router->routeAdminPostRequest()

#11 /home/1234567.cloudwaysapps.com/lolmydb/public_html/wp-content/plugins/site-reviews/plugin/HookProxy.php(24): call_user_func_array()

#12 /home/1234567.cloudwaysapps.com/lolmydb/public_html/wp-includes/class-wp-hook.php(324): GeminiLabs\SiteReviews\Router::GeminiLabs\SiteReviews\{closure}()

#13 /home/1234567.cloudwaysapps.com/lolmydb/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()

#14 /home/1234567.cloudwaysapps.com/lolmydb/public_html/wp-includes/plugin.php(517): WP_Hook->do_action()

#15 /home/1234567.cloudwaysapps.com/lolmydb/public_html/wp-admin/admin.php(176): do_action()

#16 /home/1234567.cloudwaysapps.com/lolmydb/public_html/wp-admin/edit.php(10): require_once('...')

#17 {main}

thrown

Thanks for the quick reply. I’ve not imported the database rom a backup or another site. I’ve been using the plugin for a long while now, and the only thing that has changed is plugin updates across the site.

Unfortunately deactivating and reactivating doesn’t work for me. It’s likely broken foreign index keys. Could you guide me on how to fix that?

I’ve tried these tools and unfortunately they don’t fix the issue. I’ve also checked the Database manually, and I notice nothing strange. I’ve compared a working review to one of the ones that are not working, and I don’t notice any concerning differences. I looked in wp_posts and wp_postmeta. The wp_posts I compared (same post_id reviewed) have the same data. wp_postmeta too. Here’s that comparison: https://share.cleanshot.com/MLgrztGp vs https://share.cleanshot.com/fswvScsK . You’ll also see that they look the same. Is there anywhere else in the database I should look to compare? I’m a bit lost on what to do or what the problem could be here. Even when I manually create a review, it doesn’t seem to save the right in the admin backend?

Given these settings (https://imgur.com/7GX7Tdu), I would assume that Apple Pay payments would be rejected because usernames are set to not auto generate?