dborton

In case it helps anybody who follows my trail, here is my conversation with Google tech support:

Mary P
1:24 PM
I understand you are having issues with a 3rd party plugin from WordPress. From what I understand this mail doesn’t route through Google.
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me
1:25 PM
Yes.
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Mary P
1:25 PM
Have you tried contacting WordPress about this issue?
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me
1:26 PM
No, and given that it is a free plugin I don’t know if I can get support.
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Mary P
1:26 PM
Okay but the plugin doesn’t interact with Google Apps email in any way in regards to delivery.
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me
1:27 PM
I think it does though. Under the covers I think it uses googleapis.com.
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Mary P
1:28 PM
Okay but it is 3rd party and it isn’t something that is really covered by our support.
Allow me 2 to 5 minutes to see if there is anything I can find that may help you.
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me
1:29 PM
Thanks. Basically I need to know if a gmail client has to actually exist on the internet. It seems like Gmail is doing a DNS lookup of the sending host (campfire.nmcounties.org) which is not defined on the internet.
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Mary P
1:34 PM
Looks like you would need to have it on the internet, since it requires a connection the mail server. And I’m not sure if this their own mail server, or your Google Apps.
So it is definitely doing a lookup of DNS.
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me
1:36 PM
Are you saying that the Google API requires a connection to our server?
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Mary P
1:36 PM
It isn’t the API.
The API is only for connection to the account, OAuth.
The App itself needs to be able to connect to mail servers.
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me
1:37 PM
It can see your servers, I have checked that. And I did the OAuth thing, with a client ID and client secret.
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Mary P
1:38 PM
Okay, unfortunately this isn’t part of our service. So there isn’t much we can do.
You would need to contact the App developer or support team.
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me
1:39 PM
OK, then. I will keep trying. Thanks Mary P.

-David Borton