dcper
Forum Replies Created
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Thanks for that extra clarification about what is needed and showing that it is working! We had a VPN showing we were located in the USA, but perhaps its logic can see that it is a VPN. Much appreciated!
I am continuing to receive all emails as expected. Thanks for your help resolving this. I am marking this ticket closed.
Thanks for clarifying George! That explains why emails that I used to see from [email protected], now come from [email protected]. And why you have seen the same in your results. I’ll delete the [email protected] account since it is not needed.
BTW, I saw this in the WordPress FAQ, so to cover all bases I also created a WordPress email ([email protected]).
WordPress FAQ
Ensure Proper Return Address is Used: By default, the WordPress mailer fills in the From: field with [email protected] and the From: name as WordPress.
This is fine if this is a valid e-mail address. For example, if your real e-mail is [email protected], your host should pass the email on for delivery. It will probably send your mail as long as yourdomain.com is setup to send and receive mail, even if wordpress is not a valid mail box. But if you set you real email as the From: address and it’s something like [email protected], the mail may not send because gmail.com is not a domain handled by the mail server.
Thanks for confirming George! I appreciate the help from both you and Threadi!
I always receive stellar support from all of you on the WordPress Forums, and it is much appreciated!
- This reply was modified 2 years, 8 months ago by dcper.
Thanks! That helps! From what you have shared, I think I should be all set then. I am using WP Mail SMTP and am receiving other emails that I am expecting. If some errors prevent an email being sent, that might be why I didn’t see one today. I’m not sure I’m savvy enough to use the debug information, but I appreciate having it.
Thanks again! I appreciate your help very much!
Hello Threadi,
Thank you for your reply. But my question is why I am not receiving the WordPress automated emails to my admin email, with the link to enter into Safe Mode. Can you help me solve that please? Thanks!
Help! This is still not resolved! I just received a critical error on my website, with the standard message (see below). According to this I should receive an email to my site admin mailbox, but I have not. I would greatly appreciate your help with getting this resolved!
———————————————————-
There has been a critical error on this website. Please check your site admin email inbox for instructions.
Thanks for your patience while I researched and completed more testing. Overall, I think I have a lot of this squared away, but I still have questions about WordPress Emails, just so I can ensure that is working correctly.
Resolving Email Error and Initial Testing:
I found the error with WP Mail SMTP and fixed that. I needed to update the email login information. The Test Mail now works correctly again.
I also sent another email from an external source, and it is working correctly too.
Further Testing:
- <span style=”text-decoration: underline;”>Users</span>: Received Registration, Reset Password and Order Emails.
- <span style=”text-decoration: underline;”>Admin Account</span>: Received the Order and Stock Level Emails, but didn’t receive the New User Registration, or that a Password Reset was sent. I see that the current WooCommerce setup only sends New Registration and Password Reset emails to the Customer, so that might be why. When I created a new user via the User Menu, I did receive a New User Registration Email.
- <span style=”text-decoration: underline;”>Plugin Notifications</span>: I used to receive notices of plugins newly added or updated. I found that this was actually through my Security Plugin, Securi. I added that plugin back, and those emails work as well.
Testing Summary:
So overall, I believe my email setup and website emails are working. I might have to look into why WooCommerce doesn’t send the Admin New User Registration emails.
Remaining Question on WordPress Emails:
<span style=”text-decoration: underline;”>But how do I confirm that WordPress can send me emails? </span> I don’t want to wait until I have another Critical Error to find out. Are there specific emails that I can take an action and see that the WordPress email was triggered?
Is there anything else you think I should look at or do?
Thanks! Once again, I appreciate your help!
Thank you for your analysis and quick response.
>> From what I understand:
— You’re using an external email provider (PrivateEmail)
— You’ve added the necessary MX and TXT records in CyberPanel, where you’re running your own authoritative DNS server.Yes, that is correct.
>>Your website is a WordPress site. So what do you mean when you say you’re able to receive emails from your “website”, but not from “WordPress?”
>>Do you mean you’re able to receive emails from plugins installed on your WordPress site, but not WordPress’ own system emails?
Yes, that is what I meant. And that is why it is confusing to me. I never thought I had to do anything special on my other WordPress websites to receive the WordPress emails.
>> For what it’s worth, I created an account on your site. I never received any confirmation email. I tried to reset my account password. It’s been 30 minutes and I’ve not received any email from your site. So it seems your WordPress site is unable to send emails at all.
Thanks for your observation. I went back to check my WP SMTP Plugin and it now shows it is having issues sending emails. I tried to resolve it tonight, but without success. I will need to assess this further.
>> Did you configure the WP Mail SMTP plugin to use your PrivateEmail SMTP account to send emails? If you did, did you test to ensure your configuration was working? Did you receive the WP Mail SMTP plugin’s “Test Email”?
The WP Mail SMTP asked for settings directly from the PrivateEmail provider, which I confirmed with them and entered. Once I completed the Setup Wizard, I sent the WP Mail SMTP Test email and was able to receive it.
Let me check further on the problem with the WP Mail SMTP Plugin. Once that is resolved, I can which emails I can and cannot receive. I will let you know what I find out.
Once again. Thank you for your response. I appreciate your help.
Forum: Plugins
In reply to: [Payment Plugins for PayPal WooCommerce] Unable to Connect to PayPal SandboxThanks! You are right that I was using my PayPal Business Account and not my Paypal Sandbox account. Thanks for reminding me. I was able to connect with the Sandbox account, and am all set!
Best Regards, Donald
- This reply was modified 2 years, 9 months ago by dcper.
Forum: Plugins
In reply to: [WooCommerce] WC Shop Page Stopped Loading Mid-Page, Working ErraticallyWooCommerce Fatal Error Logs:
I believe the Fatal Error Logs on December 1st, 17th and 20th were all from automatic plugin updates – WooCommerce Payments, YITH Wishlist and Transcy respectively – which caused critical issues with site access. Accordingly, these were addressed when they occurred.
Please let me know if you have any questions or need anything further. Thanks!
fatal-errors-2022-12-01-2965be9d18a3ddf4ff6311390ae2442c.log Delete log fatal-errors-2022-12-01-2965be9d18a3ddf4ff6311390ae2442c.log (December 1, 2022 at 1:59 pm CST)
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2022-12-01T19:53:49+00:00 CRITICAL Uncaught TypeError: Argument 1 passed to WCPay\Fraud_Prevention\Fraud_Prevention_Service::__construct() must be an instance of WC_Session, null given, called in /home/associ16/staging1.perfumesetc.com/wp-content/plugins/woocommerce-payments/includes/fraud-prevention/class-fraud-prevention-service.php on line 61 and defined in /home/associ16/staging1.perfumesetc.com/wp-content/plugins/woocommerce-payments/includes/fraud-prevention/class-fraud-prevention-service.php:47
Stack trace: 0 /home/associ16/staging1.perfumesetc.com/wp-content/plugins/woocommerce-payments/includes/fraud-prevention/class-fraud-prevention-service.php(61): WCPay\Fraud_Prevention\Fraud_Prevention_Service->__construct(NULL, Object(WCPay\Payment_Methods\CC_Payment_Gateway)) 1 /home/associ16/staging1.perfumesetc.com/wp-content/plugins/woocommerce-payments/includes/class-wc-payments-blocks-payment-method.php(117): WCPay\Fraud_Prevention\Fraud_Prevention_Service::get_instance() 2 /home/associ16/staging1.perfumesetc.com/wp-includes/class-wp-hoo in /home/associ16/staging1.perfumesetc.com/wp-content/plugins/woocommerce-payments/includes/fraud-prevention/class-fraud-prevention-service.php on line 47 2022-12-01T19:54:01+00:00 CRITICAL Uncaught TypeError: Argument 1 passed to WCPay\Fraud_Prevention\Fraud_Prevention_Service::__construct() must be an instance of WC_Session, null given, called in /home/associ16/staging1.perfumesetc.com/wp-content/plugins/woocommerce-payments/includes/fraud-prevention/class-fraud-prevention-service.php on line 61 and defined in /home/associ16/staging1.perfumesetc.com/wp-content/plugins/woocommerce-payments/includes/fraud-prevention/class-fraud-prevention-service.php:47
Stack trace: 0 /home/associ16/staging1.perfumesetc.com/wp-content/plugins/woocommerce-payments/includes/fraud-prevention/class-fraud-prevention-service.php(61): WCPay\Fraud_Prevention\Fraud_Prevention_Service->__construct(NULL, Object(WCPay\Payment_Methods\CC_Payment_Gateway)) 1 /home/associ16/staging1.perfumesetc.com/wp-content/plugins/woocommerce-payments/includes/class-wc-payments-blocks-payment-method.php(117): WCPay\Fraud_Prevention\Fraud_Prevention_Service::get_instance() 2 /home/associ16/staging1.perfumesetc.com/wp-includes/class-wp-hoo in /home/associ16/staging1.perfumesetc.com/wp-content/plugins/woocommerce-payments/includes/fraud-prevention/class-fraud-prevention-service.php on line 47 2022-12-01T19:54:41+00:00 CRITICAL Uncaught TypeError: Argument 1 passed to WCPay\Fraud_Prevention\Fraud_Prevention_Service::__construct() must be an instance of WC_Session, null given, called in /home/associ16/staging1.perfumesetc.com/wp-content/plugins/woocommerce-payments/includes/fraud-prevention/class-fraud-prevention-service.php on line 61 and defined in /home/associ16/staging1.perfumesetc.com/wp-content/plugins/woocommerce-payments/includes/fraud-prevention/class-fraud-prevention-service.php:47
Stack trace: 0 /home/associ16/staging1.perfumesetc.com/wp-content/plugins/woocommerce-payments/includes/fraud-prevention/class-fraud-prevention-service.php(61): WCPay\Fraud_Prevention\Fraud_Prevention_Service->__construct(NULL, Object(WCPay\Payment_Methods\CC_Payment_Gateway)) 1 /home/associ16/staging1.perfumesetc.com/wp-content/plugins/woocommerce-payments/includes/class-wc-payments-blocks-payment-method.php(117): WCPay\Fraud_Prevention\Fraud_Prevention_Service::get_instance() 2 /home/associ16/staging1.perfumesetc.com/wp-includes/class-wp-hoo in /home/associ16/staging1.perfumesetc.com/wp-content/plugins/woocommerce-payments/includes/fraud-prevention/class-fraud-prevention-service.php on line 47 2022-12-01T19:59:37+00:00 CRITICAL Uncaught TypeError: Argument 1 passed to WCPay\Fraud_Prevention\Fraud_Prevention_Service::__construct() must be an instance of WC_Session, null given, called in /home/associ16/staging1.perfumesetc.com/wp-content/plugins/woocommerce-payments/includes/fraud-prevention/class-fraud-prevention-service.php on line 61 and defined in /home/associ16/staging1.perfumesetc.com/wp-content/plugins/woocommerce-payments/includes/fraud-prevention/class-fraud-prevention-service.php:47
Stack trace: 0 /home/associ16/staging1.perfumesetc.com/wp-content/plugins/woocommerce-payments/includes/fraud-prevention/class-fraud-prevention-service.php(61): WCPay\Fraud_Prevention\Fraud_Prevention_Service->__construct(NULL, Object(WCPay\Payment_Methods\CC_Payment_Gateway)) 1 /home/associ16/staging1.perfumesetc.com/wp-content/plugins/woocommerce-payments/includes/class-wc-payments-blocks-payment-method.php(117): WCPay\Fraud_Prevention\Fraud_Prevention_Service::get_instance() 2 /home/associ16/staging1.perfumesetc.com/wp-includes/class-wp-hoo in /home/associ16/staging1.perfumesetc.com/wp-content/plugins/woocommerce-payments/includes/fraud-prevention/class-fraud-prevention-service.php on line 47fatal-errors-2022-12-06-2965be9d18a3ddf4ff6311390ae2442c.log Delete log
fatal-errors-2022-12-06-2965be9d18a3ddf4ff6311390ae2442c.log (December 5, 2022 at 9:32 pm CST)
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2022-12-06T03:32:16+00:00 CRITICAL Uncaught Error: Call to a member function get_scripts() on null in /home/associ16/staging1.perfumesetc.com/wp-content/plugins/woocommerce-multilingual/inc/currencies/currency-switcher/class-wcml-currency-switcher-templates.php:413
Stack trace:0 /home/associ16/staging1.perfumesetc.com/wp-content/plugins/woocommerce-multilingual/inc/currencies/currency-switcher/class-wcml-currency-switcher-templates.php(366): WCML_Currency_Switcher_Templates->enqueue_template_assets(‘wcml-dropdown’, NULL)
1 /home/associ16/staging1.perfumesetc.com/wp-includes/class-wp-hook.php(308): WCML_Currency_Switcher_Templates->enqueue_template_resources(Array)
2 /home/associ16/staging1.perfumesetc.com/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(NULL, Array)
3 /home/associ16/staging1.perfumesetc.com/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
4 /home/associ16/staging1.perfumesetc.com/wp-includes/script-loader.php(2180): do_action(‘wp_enqueue_scri…’)
5 /home/associ16/staging1.perfumesetc.com/wp-includes/cla in /home/associ16/staging1.perfumesetc.com/wp-content/plugins/woocommerce-multilingual/inc/currencies/currency-switcher/class-wcml-currency-switcher-templates.php on line 413
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fatal-errors-2022-12-13-2965be9d18a3ddf4ff6311390ae2442c.log Delete log
fatal-errors-2022-12-13-2965be9d18a3ddf4ff6311390ae2442c.log (December 13, 2022 at 11:35 am CST)
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2022-12-13T17:35:24+00:00 CRITICAL Uncaught Error: Class ‘\MailPoet\Form\Widget’ not found in /home/associ16/staging1.perfumesetc.com/wp-includes/class-wp-widget-factory.php:62
Stack trace:0 /home/associ16/staging1.perfumesetc.com/wp-includes/widgets.php(115): WP_Widget_Factory->register(‘\MailPoet\Form\…’)
1 /home/associ16/staging1.perfumesetc.com/wp-content/plugins/mailpoet/lib/WP/Functions.php(396): register_widget(‘\MailPoet\Form\…’)
2 /home/associ16/staging1.perfumesetc.com/wp-content/plugins/mailpoet/lib/Config/Initializer.php(285): MailPoet\WP\Functions->registerWidget(‘\MailPoet\Form\…’)
3 /home/associ16/staging1.perfumesetc.com/wp-content/plugins/mailpoet/lib/Config/Initializer.php(275): MailPoet\Config\Initializer->setupWidget()
4 /home/associ16/staging1.perfumesetc.com/wp-includes/class-wp-hook.php(308): MailPoet\Config\Initializer->preInitialize(”)
5 /home/associ16/staging1.perfumesetc.com/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(NULL, Array)
6 /home/associ16/staging1.perfumesetc.com/wp-inc in /home/associ16/staging1.perfumesetc.com/wp-includes/class-wp-widget-factory.php on line 62
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fatal-errors-2022-12-17-2965be9d18a3ddf4ff6311390ae2442c.log Delete log fatal-errors-2022-12-17-2965be9d18a3ddf4ff6311390ae2442c.log (December 17, 2022 at 2:31 am CST)
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2022-12-17T08:31:19+00:00 CRITICAL Uncaught Error: Call to a member function get() on null in /home/associ16/staging1.perfumesetc.com/wp-content/plugins/woocommerce/includes/wc-notice-functions.php:140
Stack trace: 0 /home/associ16/staging1.perfumesetc.com/wp-content/plugins/yith-woocommerce-wishlist/includes/class-yith-wcwl-frontend.php(354): wc_print_notices() 1 /home/associ16/staging1.perfumesetc.com/wp-includes/class-wp-hook.php(308): YITH_WCWL_Frontend->print_notices(Object(YITH_WCWL_Wishlist)) 2 /home/associ16/staging1.perfumesetc.com/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters('', Array) 3 /home/associ16/staging1.perfumesetc.com/wp-includes/plugin.php(517): WP_Hook->do_action(Array) 4 /home/associ16/staging1.perfumesetc.com/wp-content/plugins/yith-woocommerce-wishlist/templates/wishlist-view-header.php(54): do_action('yith_wcwl_befor…', Object(YITH_WCWL_Wishlist)) 5 /home/associ16/staging1.perfumesetc.com/wp-content/plugins/yith-woocommerce-wishlist/includes/functions-yith-wcwl.php(170): include('/home/associ16/.. in /home/associ16/staging1.perfumesetc.com/wp-content/plugins/woocommerce/includes/wc-notice-functions.php on line 140 2022-12-17T08:31:37+00:00 CRITICAL Uncaught Error: Call to a member function get() on null in /home/associ16/staging1.perfumesetc.com/wp-content/plugins/woocommerce/includes/wc-notice-functions.php:140
Stack trace: 0 /home/associ16/staging1.perfumesetc.com/wp-content/plugins/yith-woocommerce-wishlist/includes/class-yith-wcwl-frontend.php(354): wc_print_notices() 1 /home/associ16/staging1.perfumesetc.com/wp-includes/class-wp-hook.php(308): YITH_WCWL_Frontend->print_notices(Object(YITH_WCWL_Wishlist)) 2 /home/associ16/staging1.perfumesetc.com/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters('', Array) 3 /home/associ16/staging1.perfumesetc.com/wp-includes/plugin.php(517): WP_Hook->do_action(Array) 4 /home/associ16/staging1.perfumesetc.com/wp-content/plugins/yith-woocommerce-wishlist/templates/wishlist-view-header.php(54): do_action('yith_wcwl_befor…', Object(YITH_WCWL_Wishlist)) 5 /home/associ16/staging1.perfumesetc.com/wp-content/plugins/yith-woocommerce-wishlist/includes/functions-yith-wcwl.php(170): include('/home/associ16/.. in /home/associ16/staging1.perfumesetc.com/wp-content/plugins/woocommerce/includes/wc-notice-functions.php on line 140fatal-errors-2022-12-20-2965be9d18a3ddf4ff6311390ae2442c.log Delete log
fatal-errors-2022-12-20-2965be9d18a3ddf4ff6311390ae2442c.log (December 20, 2022 at 4:24 pm CST)
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2022-12-20T22:24:27+00:00 CRITICAL require(): Failed opening required ‘/home/associ16/staging1.perfumesetc.com/wp-content/plugins/transcy/vendor/composer/../paragonie/sodium_compat/autoload.php’ (include_path=’.:/opt/alt/php74/usr/share/pear’) in /home/associ16/staging1.perfumesetc.com/wp-content/plugins/transcy/vendor/composer/autoload_real.php on line 782022-12-20T22:24:30+00:00 CRITICAL require(): Failed opening required ‘/home/associ16/staging1.perfumesetc.com/wp-content/plugins/transcy/vendor/composer/../paragonie/sodium_compat/autoload.php’ (include_path=’.:/opt/alt/php74/usr/share/pear’) in /home/associ16/staging1.perfumesetc.com/wp-content/plugins/transcy/vendor/composer/autoload_real.php on line 78
2022-12-20T22:24:30+00:00 CRITICAL require(): Failed opening required ‘/home/associ16/staging1.perfumesetc.com/wp-content/plugins/transcy/vendor/composer/../paragonie/sodium_compat/autoload.php’ (include_path=’.:/opt/alt/php74/usr/share/pear’) in /home/associ16/staging1.perfumesetc.com/wp-content/plugins/transcy/vendor/composer/autoload_real.php on line 78
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wpo-wcpdf-2022-12-14-39fd5a5325e857a1011329ab856a2972.log Delete log
wpo-wcpdf-2022-12-14-39fd5a5325e857a1011329ab856a2972.log (December 14, 2022 at 2:02 pm CST)
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2022-12-14T20:02:44+00:00 CRITICAL Table ‘associ16_a2wp863.wpu8_wcpdf_invoice_number’ doesn’t exist—————————————————————-
Forum: Plugins
In reply to: [WooCommerce] WC Shop Page Stopped Loading Mid-Page, Working ErraticallyWooCommerce System Status Report – December 29, 2022
WordPress Environment WordPress address (URL): https://staging1.perfumesetc.com Site address (URL): https://staging1.perfumesetc.com WC Version: 7.2.2 REST API Version: ✔</img> 7.2.2 WC Blocks Version: ✔</img> 8.9.2 Action Scheduler Version: ✔</img> 3.5.2 Log Directory Writable: ✔</img> WP Version: 6.1.1 WP Multisite: – WP Memory Limit: 768 MB WP Debug Mode: – WP Cron: ✔</img> Language: en_US External object cache: ✔</img> Server Environment Server Info: LiteSpeed PHP Version: 7.4.33 PHP Post Max Size: 512 MB PHP Time Limit: 300 PHP Max Input Vars: 5000 cURL Version: 7.84.0 OpenSSL/1.1.1p SUHOSIN Installed: – MySQL Version: 5.5.5-10.3.36-MariaDB-cll-lve Max Upload Size: 256 MB Default Timezone is UTC: ✔</img> fsockopen/cURL: ✔</img> SoapClient: ✔</img> DOMDocument: ✔</img> GZip: ✔</img> Multibyte String: ✔</img> Remote Post: ✔</img> Remote Get: ✔</img> Database WC Database Version: 7.2.2 WC Database Prefix: wpu8_ Total Database Size: 122.68MB Database Data Size: 99.43MB Database Index Size: 23.25MB wpu8_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpu8_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpu8_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpu8_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wpu8_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpu8_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpu8_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wpu8_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpu8_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpu8_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpu8_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpu8_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpu8_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpu8_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpu8_actionscheduler_actions: Data: 10.02MB + Index: 4.94MB + Engine InnoDB wpu8_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpu8_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpu8_actionscheduler_logs: Data: 4.16MB + Index: 3.84MB + Engine InnoDB wpu8_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpu8_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB wpu8_ewwwio_images: Data: 0.16MB + Index: 0.11MB + Engine InnoDB wpu8_ewwwio_queue: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpu8_e_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpu8_legal_pages: Data: 1.52MB + Index: 0.00MB + Engine InnoDB wpu8_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpu8_litespeed_url: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpu8_litespeed_url_file: Data: 0.02MB + Index: 0.08MB + 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mailpoet_page: 1 nav_menu_item: 50 page: 34 post: 9 product: 661 product_variation: 1658 revision: 977 shop_coupon: 2 shop_order: 12 transcy-lang: 1 wcfm_memberships: 7 wcfm_vendor_groups: 7 wp_global_styles: 3 wpforms: 2 Security Secure connection (HTTPS): ✔</img> Hide errors from visitors: ✔</img> Active Plugins (38) A2 Optimized WP: by A2 Hosting – 3.0.3 Astra Pro: by Brainstorm Force – 3.9.4 Premium Starter Templates: by Brainstorm Force – 3.1.21 Astra Widgets: by Brainstorm Force – 1.2.12 AI content and AI image Creation for WordPress – Bertha AI: by Bertha.ai – 1.10.4 Classic Editor: by WordPress Contributors – 1.6.2 Classic Widgets: by WordPress Contributors – 0.3 Duplicate Page: by mndpsingh287 – 4.5 Elementor: by Elementor.com – 3.9.2 EWWW Image Optimizer: by Exactly WWW – 6.9.3 Fuzion: by Fuzion AI – 1.2.0 LiteSpeed Cache: by LiteSpeed Technologies – 5.3.1 MailPoet: by MailPoet – 4.3.0 Plugin Detective - Troubleshooting: by NSquared – 1.2.3 Payment Plugins for PayPal 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Invoices & Packing Slips for WooCommerce: by WP Overnight – 3.2.6 WooCommerce: by Automattic – 7.2.2 WP Fastest Site Search: by Expertrec – 4.1.29 ProfilePress: by ProfilePress Membership Team – 4.5.1 WPForms Lite: by WPForms – 1.7.8 WPLegalPages: by WPEka Club – 2.9.1 YITH WooCommerce Compare: by YITH – 2.21.0 YITH WooCommerce Wishlist: by YITH – 3.16.0 Zendrop: by – 1.0.0 Inactive Plugins (3) Checkout Plugins - Stripe for WooCommerce: by Checkout Plugins – 1.4.10 Variation Swatches for WooCommerce: by CartFlows – 1.0.6 WooCommerce Multilingual & Multicurrency: by OnTheGoSystems – 5.0.2 Dropin Plugins (2) maintenance.php: maintenance.php object-cache.php: object-cache.php Settings API Enabled: – Force SSL: – Currency: USD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) subscription (subscription) variable (variable) variable subscription (variable-subscription) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – Enforce Approved Product Download Directories: ✔</img> Order datastore: WC_Order_Data_Store_CPT WC Pages Shop base: #7990 - /shop/ Cart: #419 - /cart/ Checkout: #420 - /checkout/ My account: #421 - /my-account/ Terms and conditions: #2755 - /terms-of-use/ Theme Name: Astra Child Version: 1.0.0 Author URL: http://wpastra.com/about/ Child Theme: ✔</img> Parent Theme Name: Astra Parent Theme Version: 3.9.4 Parent Theme Author URL: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme WooCommerce Support: ✔</img> Templates Overrides: – Admin Enabled Features: activity-panels analytics coupons customer-effort-score-tracks experimental-products-task experimental-import-products-task experimental-fashion-sample-products shipping-smart-defaults shipping-setting-tour homescreen marketing multichannel-marketing mobile-app-banner navigation onboarding onboarding-tasks remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page Disabled Features: minified-js new-product-management-experience settings Daily Cron: ✔</img> Next scheduled: 2022-12-30 00:24:32 -06:00 Options: ✔</img> Notes: 53 Onboarding: completed Action Scheduler Complete: 17,942 Oldest: 2022-11-28 19:13:26 -0600 Newest: 2022-12-29 16:45:31 -0600 Failed: 31 Oldest: 2022-11-23 18:56:33 -0600 Newest: 2022-12-25 01:34:03 -0600 Pending: 10 Oldest: 2022-12-29 16:47:31 -0600 Newest: 2023-01-05 12:55:51 -0600 Status report information Generated at: 2022-12-29 16:46:36 -06:00 `Forum: Plugins
In reply to: [WooCommerce] WC Shop Page Stopped Loading Mid-Page, Working ErraticallyHi,
Thank you for all your information. I found it very helpful. I tested in a Staging Environment and have identified the problem plugin as “Variation Swatches for WooCommerce,” but I don’t know why it is an issue.
I have had the Variation Swatches for WooCommerce plugin for quite a while with no issues. It is compatible with WP 6.1.1, and was last updated 2 weeks ago. This was about a week before the last WooCommerce Plugin update (7.2.2). Everything was still fine after both these plugins were updated and the WC Database was updated. A few days later, we saw that we needed to regenerate the Product Attributes Lookup Table, because I think it had failed or had errors. We regenerated that table and it said it was successful. That might have been a day or two prior to our problem with the Shop Page. Do you think this could be related?
You asked for the WooCommerce System Status and Fatal Error Logs. Unfortunately, I cannot attach files and pasting them into this reply, seems to make it too long. I will try adding them as separate replies.
Please let me know if you need anything further. Thanks!