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Viewing 14 replies - 1 through 14 (of 14 total)
  • Thread Starter dcper

    (@dcper)

    Thanks for that extra clarification about what is needed and showing that it is working! We had a VPN showing we were located in the USA, but perhaps its logic can see that it is a VPN. Much appreciated!

    Thread Starter dcper

    (@dcper)

    I am continuing to receive all emails as expected. Thanks for your help resolving this. I am marking this ticket closed.

    Thread Starter dcper

    (@dcper)

    Thanks for clarifying George! That explains why emails that I used to see from [email protected], now come from [email protected]. And why you have seen the same in your results. I’ll delete the [email protected] account since it is not needed.

    Thread Starter dcper

    (@dcper)

    BTW, I saw this in the WordPress FAQ, so to cover all bases I also created a WordPress email ([email protected]).

    WordPress FAQ

    Ensure Proper Return Address is Used: By default, the WordPress mailer fills in the From: field with [email protected] and the From: name as WordPress.

    This is fine if this is a valid e-mail address. For example, if your real e-mail is [email protected], your host should pass the email on for delivery. It will probably send your mail as long as yourdomain.com is setup to send and receive mail, even if wordpress is not a valid mail box. But if you set you real email as the From: address and it’s something like [email protected], the mail may not send because gmail.com is not a domain handled by the mail server.

    Thread Starter dcper

    (@dcper)

    Thanks for confirming George! I appreciate the help from both you and Threadi!

    I always receive stellar support from all of you on the WordPress Forums, and it is much appreciated!

    • This reply was modified 2 years, 8 months ago by dcper.
    Thread Starter dcper

    (@dcper)

    Thanks! That helps! From what you have shared, I think I should be all set then. I am using WP Mail SMTP and am receiving other emails that I am expecting. If some errors prevent an email being sent, that might be why I didn’t see one today. I’m not sure I’m savvy enough to use the debug information, but I appreciate having it.

    Thanks again! I appreciate your help very much!

    Thread Starter dcper

    (@dcper)

    Hello Threadi,

    Thank you for your reply. But my question is why I am not receiving the WordPress automated emails to my admin email, with the link to enter into Safe Mode. Can you help me solve that please? Thanks!

    Thread Starter dcper

    (@dcper)

    Help! This is still not resolved! I just received a critical error on my website, with the standard message (see below). According to this I should receive an email to my site admin mailbox, but I have not. I would greatly appreciate your help with getting this resolved!

    ———————————————————-

    There has been a critical error on this website. Please check your site admin email inbox for instructions.

    Learn more about troubleshooting WordPress.

    Thread Starter dcper

    (@dcper)

    Thanks for your patience while I researched and completed more testing. Overall, I think I have a lot of this squared away, but I still have questions about WordPress Emails, just so I can ensure that is working correctly.

    Resolving Email Error and Initial Testing:

    I found the error with WP Mail SMTP and fixed that. I needed to update the email login information. The Test Mail now works correctly again.

    I also sent another email from an external source, and it is working correctly too.

    Further Testing:

    1. <span style=”text-decoration: underline;”>Users</span>: Received Registration, Reset Password and Order Emails.
    2. <span style=”text-decoration: underline;”>Admin Account</span>: Received the Order and Stock Level Emails, but didn’t receive the New User Registration, or that a Password Reset was sent. I see that the current WooCommerce setup only sends New Registration and Password Reset emails to the Customer, so that might be why. When I created a new user via the User Menu, I did receive a New User Registration Email.
    3. <span style=”text-decoration: underline;”>Plugin Notifications</span>: I used to receive notices of plugins newly added or updated. I found that this was actually through my Security Plugin, Securi. I added that plugin back, and those emails work as well.

    Testing Summary:

    So overall, I believe my email setup and website emails are working. I might have to look into why WooCommerce doesn’t send the Admin New User Registration emails.

    Remaining Question on WordPress Emails:

    <span style=”text-decoration: underline;”>But how do I confirm that WordPress can send me emails? </span> I don’t want to wait until I have another Critical Error to find out. Are there specific emails that I can take an action and see that the WordPress email was triggered?

    Is there anything else you think I should look at or do?

    Thanks! Once again, I appreciate your help!

    Thread Starter dcper

    (@dcper)

    Thank you for your analysis and quick response.

    >> From what I understand:

    — You’re using an external email provider (PrivateEmail)
    — You’ve added the necessary MX and TXT records in CyberPanel, where you’re running your own authoritative DNS server.

    Yes, that is correct.

    >>Your website is a WordPress site. So what do you mean when you say you’re able to receive emails from your “website”, but not from “WordPress?”

    >>Do you mean you’re able to receive emails from plugins installed on your WordPress site, but not WordPress’ own system emails?

    Yes, that is what I meant. And that is why it is confusing to me. I never thought I had to do anything special on my other WordPress websites to receive the WordPress emails.

    >> For what it’s worth, I created an account on your site. I never received any confirmation email. I tried to reset my account password. It’s been 30 minutes and I’ve not received any email from your site. So it seems your WordPress site is unable to send emails at all.

    Thanks for your observation. I went back to check my WP SMTP Plugin and it now shows it is having issues sending emails. I tried to resolve it tonight, but without success. I will need to assess this further.

    >> Did you configure the WP Mail SMTP plugin to use your PrivateEmail SMTP account to send emails? If you did, did you test to ensure your configuration was working? Did you receive the WP Mail SMTP plugin’s “Test Email”?

    The WP Mail SMTP asked for settings directly from the PrivateEmail provider, which I confirmed with them and entered. Once I completed the Setup Wizard, I sent the WP Mail SMTP Test email and was able to receive it.

    Let me check further on the problem with the WP Mail SMTP Plugin. Once that is resolved, I can which emails I can and cannot receive. I will let you know what I find out.

    Once again. Thank you for your response. I appreciate your help.

    Thread Starter dcper

    (@dcper)

    Thanks! You are right that I was using my PayPal Business Account and not my Paypal Sandbox account. Thanks for reminding me. I was able to connect with the Sandbox account, and am all set!

    Best Regards, Donald

    • This reply was modified 2 years, 9 months ago by dcper.
    Thread Starter dcper

    (@dcper)

    WooCommerce Fatal Error Logs:

    I believe the Fatal Error Logs on December 1st, 17th and 20th were all from automatic plugin updates – WooCommerce Payments, YITH Wishlist and Transcy respectively – which caused critical issues with site access. Accordingly, these were addressed when they occurred.

    Please let me know if you have any questions or need anything further. Thanks!

    fatal-errors-2022-12-01-2965be9d18a3ddf4ff6311390ae2442c.log Delete log
    
    fatal-errors-2022-12-01-2965be9d18a3ddf4ff6311390ae2442c.log (December 1, 2022 at 1:59 pm CST)
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    2022-12-01T19:53:49+00:00 CRITICAL Uncaught TypeError: Argument 1 passed to WCPay\Fraud_Prevention\Fraud_Prevention_Service::__construct() must be an instance of WC_Session, null given, called in /home/associ16/staging1.perfumesetc.com/wp-content/plugins/woocommerce-payments/includes/fraud-prevention/class-fraud-prevention-service.php on line 61 and defined in /home/associ16/staging1.perfumesetc.com/wp-content/plugins/woocommerce-payments/includes/fraud-prevention/class-fraud-prevention-service.php:47
    Stack trace: 0 /home/associ16/staging1.perfumesetc.com/wp-content/plugins/woocommerce-payments/includes/fraud-prevention/class-fraud-prevention-service.php(61): WCPay\Fraud_Prevention\Fraud_Prevention_Service->__construct(NULL, Object(WCPay\Payment_Methods\CC_Payment_Gateway)) 1 /home/associ16/staging1.perfumesetc.com/wp-content/plugins/woocommerce-payments/includes/class-wc-payments-blocks-payment-method.php(117): WCPay\Fraud_Prevention\Fraud_Prevention_Service::get_instance() 2 /home/associ16/staging1.perfumesetc.com/wp-includes/class-wp-hoo in /home/associ16/staging1.perfumesetc.com/wp-content/plugins/woocommerce-payments/includes/fraud-prevention/class-fraud-prevention-service.php on line 47 2022-12-01T19:54:01+00:00 CRITICAL Uncaught TypeError: Argument 1 passed to WCPay\Fraud_Prevention\Fraud_Prevention_Service::__construct() must be an instance of WC_Session, null given, called in /home/associ16/staging1.perfumesetc.com/wp-content/plugins/woocommerce-payments/includes/fraud-prevention/class-fraud-prevention-service.php on line 61 and defined in /home/associ16/staging1.perfumesetc.com/wp-content/plugins/woocommerce-payments/includes/fraud-prevention/class-fraud-prevention-service.php:47
    Stack trace: 0 /home/associ16/staging1.perfumesetc.com/wp-content/plugins/woocommerce-payments/includes/fraud-prevention/class-fraud-prevention-service.php(61): WCPay\Fraud_Prevention\Fraud_Prevention_Service->__construct(NULL, Object(WCPay\Payment_Methods\CC_Payment_Gateway)) 1 /home/associ16/staging1.perfumesetc.com/wp-content/plugins/woocommerce-payments/includes/class-wc-payments-blocks-payment-method.php(117): WCPay\Fraud_Prevention\Fraud_Prevention_Service::get_instance() 2 /home/associ16/staging1.perfumesetc.com/wp-includes/class-wp-hoo in /home/associ16/staging1.perfumesetc.com/wp-content/plugins/woocommerce-payments/includes/fraud-prevention/class-fraud-prevention-service.php on line 47 2022-12-01T19:54:41+00:00 CRITICAL Uncaught TypeError: Argument 1 passed to WCPay\Fraud_Prevention\Fraud_Prevention_Service::__construct() must be an instance of WC_Session, null given, called in /home/associ16/staging1.perfumesetc.com/wp-content/plugins/woocommerce-payments/includes/fraud-prevention/class-fraud-prevention-service.php on line 61 and defined in /home/associ16/staging1.perfumesetc.com/wp-content/plugins/woocommerce-payments/includes/fraud-prevention/class-fraud-prevention-service.php:47
    Stack trace: 0 /home/associ16/staging1.perfumesetc.com/wp-content/plugins/woocommerce-payments/includes/fraud-prevention/class-fraud-prevention-service.php(61): WCPay\Fraud_Prevention\Fraud_Prevention_Service->__construct(NULL, Object(WCPay\Payment_Methods\CC_Payment_Gateway)) 1 /home/associ16/staging1.perfumesetc.com/wp-content/plugins/woocommerce-payments/includes/class-wc-payments-blocks-payment-method.php(117): WCPay\Fraud_Prevention\Fraud_Prevention_Service::get_instance() 2 /home/associ16/staging1.perfumesetc.com/wp-includes/class-wp-hoo in /home/associ16/staging1.perfumesetc.com/wp-content/plugins/woocommerce-payments/includes/fraud-prevention/class-fraud-prevention-service.php on line 47 2022-12-01T19:59:37+00:00 CRITICAL Uncaught TypeError: Argument 1 passed to WCPay\Fraud_Prevention\Fraud_Prevention_Service::__construct() must be an instance of WC_Session, null given, called in /home/associ16/staging1.perfumesetc.com/wp-content/plugins/woocommerce-payments/includes/fraud-prevention/class-fraud-prevention-service.php on line 61 and defined in /home/associ16/staging1.perfumesetc.com/wp-content/plugins/woocommerce-payments/includes/fraud-prevention/class-fraud-prevention-service.php:47
    Stack trace: 0 /home/associ16/staging1.perfumesetc.com/wp-content/plugins/woocommerce-payments/includes/fraud-prevention/class-fraud-prevention-service.php(61): WCPay\Fraud_Prevention\Fraud_Prevention_Service->__construct(NULL, Object(WCPay\Payment_Methods\CC_Payment_Gateway)) 1 /home/associ16/staging1.perfumesetc.com/wp-content/plugins/woocommerce-payments/includes/class-wc-payments-blocks-payment-method.php(117): WCPay\Fraud_Prevention\Fraud_Prevention_Service::get_instance() 2 /home/associ16/staging1.perfumesetc.com/wp-includes/class-wp-hoo in /home/associ16/staging1.perfumesetc.com/wp-content/plugins/woocommerce-payments/includes/fraud-prevention/class-fraud-prevention-service.php on line 47

    fatal-errors-2022-12-06-2965be9d18a3ddf4ff6311390ae2442c.log Delete log

    fatal-errors-2022-12-06-2965be9d18a3ddf4ff6311390ae2442c.log (December 5, 2022 at 9:32 pm CST)
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    2022-12-06T03:32:16+00:00 CRITICAL Uncaught Error: Call to a member function get_scripts() on null in /home/associ16/staging1.perfumesetc.com/wp-content/plugins/woocommerce-multilingual/inc/currencies/currency-switcher/class-wcml-currency-switcher-templates.php:413
    Stack trace:

    0 /home/associ16/staging1.perfumesetc.com/wp-content/plugins/woocommerce-multilingual/inc/currencies/currency-switcher/class-wcml-currency-switcher-templates.php(366): WCML_Currency_Switcher_Templates->enqueue_template_assets(‘wcml-dropdown’, NULL)

    1 /home/associ16/staging1.perfumesetc.com/wp-includes/class-wp-hook.php(308): WCML_Currency_Switcher_Templates->enqueue_template_resources(Array)

    2 /home/associ16/staging1.perfumesetc.com/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(NULL, Array)

    3 /home/associ16/staging1.perfumesetc.com/wp-includes/plugin.php(517): WP_Hook->do_action(Array)

    4 /home/associ16/staging1.perfumesetc.com/wp-includes/script-loader.php(2180): do_action(‘wp_enqueue_scri…’)

    5 /home/associ16/staging1.perfumesetc.com/wp-includes/cla in /home/associ16/staging1.perfumesetc.com/wp-content/plugins/woocommerce-multilingual/inc/currencies/currency-switcher/class-wcml-currency-switcher-templates.php on line 413

    —————————————–

    fatal-errors-2022-12-13-2965be9d18a3ddf4ff6311390ae2442c.log Delete log

    fatal-errors-2022-12-13-2965be9d18a3ddf4ff6311390ae2442c.log (December 13, 2022 at 11:35 am CST)
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    2022-12-13T17:35:24+00:00 CRITICAL Uncaught Error: Class ‘\MailPoet\Form\Widget’ not found in /home/associ16/staging1.perfumesetc.com/wp-includes/class-wp-widget-factory.php:62
    Stack trace:

    0 /home/associ16/staging1.perfumesetc.com/wp-includes/widgets.php(115): WP_Widget_Factory->register(‘\MailPoet\Form\…’)

    1 /home/associ16/staging1.perfumesetc.com/wp-content/plugins/mailpoet/lib/WP/Functions.php(396): register_widget(‘\MailPoet\Form\…’)

    2 /home/associ16/staging1.perfumesetc.com/wp-content/plugins/mailpoet/lib/Config/Initializer.php(285): MailPoet\WP\Functions->registerWidget(‘\MailPoet\Form\…’)

    3 /home/associ16/staging1.perfumesetc.com/wp-content/plugins/mailpoet/lib/Config/Initializer.php(275): MailPoet\Config\Initializer->setupWidget()

    4 /home/associ16/staging1.perfumesetc.com/wp-includes/class-wp-hook.php(308): MailPoet\Config\Initializer->preInitialize(”)

    5 /home/associ16/staging1.perfumesetc.com/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(NULL, Array)

    6 /home/associ16/staging1.perfumesetc.com/wp-inc in /home/associ16/staging1.perfumesetc.com/wp-includes/class-wp-widget-factory.php on line 62

    ————————————————————

    fatal-errors-2022-12-17-2965be9d18a3ddf4ff6311390ae2442c.log Delete log
    
    fatal-errors-2022-12-17-2965be9d18a3ddf4ff6311390ae2442c.log (December 17, 2022 at 2:31 am CST)
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    2022-12-17T08:31:19+00:00 CRITICAL Uncaught Error: Call to a member function get() on null in /home/associ16/staging1.perfumesetc.com/wp-content/plugins/woocommerce/includes/wc-notice-functions.php:140
    Stack trace: 0 /home/associ16/staging1.perfumesetc.com/wp-content/plugins/yith-woocommerce-wishlist/includes/class-yith-wcwl-frontend.php(354): wc_print_notices() 1 /home/associ16/staging1.perfumesetc.com/wp-includes/class-wp-hook.php(308): YITH_WCWL_Frontend->print_notices(Object(YITH_WCWL_Wishlist)) 2 /home/associ16/staging1.perfumesetc.com/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters('', Array) 3 /home/associ16/staging1.perfumesetc.com/wp-includes/plugin.php(517): WP_Hook->do_action(Array) 4 /home/associ16/staging1.perfumesetc.com/wp-content/plugins/yith-woocommerce-wishlist/templates/wishlist-view-header.php(54): do_action('yith_wcwl_befor…', Object(YITH_WCWL_Wishlist)) 5 /home/associ16/staging1.perfumesetc.com/wp-content/plugins/yith-woocommerce-wishlist/includes/functions-yith-wcwl.php(170): include('/home/associ16/.. in /home/associ16/staging1.perfumesetc.com/wp-content/plugins/woocommerce/includes/wc-notice-functions.php on line 140 2022-12-17T08:31:37+00:00 CRITICAL Uncaught Error: Call to a member function get() on null in /home/associ16/staging1.perfumesetc.com/wp-content/plugins/woocommerce/includes/wc-notice-functions.php:140
    Stack trace: 0 /home/associ16/staging1.perfumesetc.com/wp-content/plugins/yith-woocommerce-wishlist/includes/class-yith-wcwl-frontend.php(354): wc_print_notices() 1 /home/associ16/staging1.perfumesetc.com/wp-includes/class-wp-hook.php(308): YITH_WCWL_Frontend->print_notices(Object(YITH_WCWL_Wishlist)) 2 /home/associ16/staging1.perfumesetc.com/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters('', Array) 3 /home/associ16/staging1.perfumesetc.com/wp-includes/plugin.php(517): WP_Hook->do_action(Array) 4 /home/associ16/staging1.perfumesetc.com/wp-content/plugins/yith-woocommerce-wishlist/templates/wishlist-view-header.php(54): do_action('yith_wcwl_befor…', Object(YITH_WCWL_Wishlist)) 5 /home/associ16/staging1.perfumesetc.com/wp-content/plugins/yith-woocommerce-wishlist/includes/functions-yith-wcwl.php(170): include('/home/associ16/.. in /home/associ16/staging1.perfumesetc.com/wp-content/plugins/woocommerce/includes/wc-notice-functions.php on line 140

    fatal-errors-2022-12-20-2965be9d18a3ddf4ff6311390ae2442c.log Delete log

    fatal-errors-2022-12-20-2965be9d18a3ddf4ff6311390ae2442c.log (December 20, 2022 at 4:24 pm CST)
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    2022-12-20T22:24:27+00:00 CRITICAL require(): Failed opening required ‘/home/associ16/staging1.perfumesetc.com/wp-content/plugins/transcy/vendor/composer/../paragonie/sodium_compat/autoload.php’ (include_path=’.:/opt/alt/php74/usr/share/pear’) in /home/associ16/staging1.perfumesetc.com/wp-content/plugins/transcy/vendor/composer/autoload_real.php on line 78

    2022-12-20T22:24:30+00:00 CRITICAL require(): Failed opening required ‘/home/associ16/staging1.perfumesetc.com/wp-content/plugins/transcy/vendor/composer/../paragonie/sodium_compat/autoload.php’ (include_path=’.:/opt/alt/php74/usr/share/pear’) in /home/associ16/staging1.perfumesetc.com/wp-content/plugins/transcy/vendor/composer/autoload_real.php on line 78

    2022-12-20T22:24:30+00:00 CRITICAL require(): Failed opening required ‘/home/associ16/staging1.perfumesetc.com/wp-content/plugins/transcy/vendor/composer/../paragonie/sodium_compat/autoload.php’ (include_path=’.:/opt/alt/php74/usr/share/pear’) in /home/associ16/staging1.perfumesetc.com/wp-content/plugins/transcy/vendor/composer/autoload_real.php on line 78

    —————————————————

    wpo-wcpdf-2022-12-14-39fd5a5325e857a1011329ab856a2972.log Delete log

    wpo-wcpdf-2022-12-14-39fd5a5325e857a1011329ab856a2972.log (December 14, 2022 at 2:02 pm CST)
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    2022-12-14T20:02:44+00:00 CRITICAL Table ‘associ16_a2wp863.wpu8_wcpdf_invoice_number’ doesn’t exist

    —————————————————————-

    Thread Starter dcper

    (@dcper)

    WooCommerce System Status Report – December 29, 2022

    WordPress Environment
    
    WordPress address (URL): https://staging1.perfumesetc.com
    Site address (URL): https://staging1.perfumesetc.com
    WC Version: 7.2.2
    REST API Version: ✔</img> 7.2.2
    WC Blocks Version: ✔</img> 8.9.2
    Action Scheduler Version: ✔</img> 3.5.2
    Log Directory Writable: ✔</img>
    WP Version: 6.1.1
    WP Multisite: –
    WP Memory Limit: 768 MB
    WP Debug Mode: –
    WP Cron: ✔</img>
    Language: en_US
    External object cache: ✔</img>
    
    Server Environment
    
    Server Info: LiteSpeed
    PHP Version: 7.4.33
    PHP Post Max Size: 512 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 5000
    cURL Version: 7.84.0
    OpenSSL/1.1.1p
    
    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.3.36-MariaDB-cll-lve
    Max Upload Size: 256 MB
    Default Timezone is UTC: ✔</img>
    fsockopen/cURL: ✔</img>
    SoapClient: ✔</img>
    DOMDocument: ✔</img>
    GZip: ✔</img>
    Multibyte String: ✔</img>
    Remote Post: ✔</img>
    Remote Get: ✔</img>
    
    Database
    
    WC Database Version: 7.2.2
    WC Database Prefix: wpu8_
    Total Database Size: 122.68MB
    Database Data Size: 99.43MB
    Database Index Size: 23.25MB
    wpu8_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpu8_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpu8_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpu8_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wpu8_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpu8_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpu8_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wpu8_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpu8_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpu8_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpu8_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpu8_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpu8_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpu8_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpu8_actionscheduler_actions: Data: 10.02MB + Index: 4.94MB + Engine InnoDB
    wpu8_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpu8_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpu8_actionscheduler_logs: Data: 4.16MB + Index: 3.84MB + Engine InnoDB
    wpu8_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpu8_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    wpu8_ewwwio_images: Data: 0.16MB + Index: 0.11MB + Engine InnoDB
    wpu8_ewwwio_queue: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpu8_e_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpu8_legal_pages: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
    wpu8_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpu8_litespeed_url: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpu8_litespeed_url_file: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    wpu8_lp_popups: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpu8_mailpoet_automations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpu8_mailpoet_automation_runs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpu8_mailpoet_automation_run_logs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpu8_mailpoet_automation_triggers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpu8_mailpoet_automation_versions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpu8_mailpoet_custom_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpu8_mailpoet_dynamic_segment_filters: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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    `
    Thread Starter dcper

    (@dcper)

    Hi,

    Thank you for all your information. I found it very helpful. I tested in a Staging Environment and have identified the problem plugin as “Variation Swatches for WooCommerce,” but I don’t know why it is an issue.

    I have had the Variation Swatches for WooCommerce plugin for quite a while with no issues. It is compatible with WP 6.1.1, and was last updated 2 weeks ago. This was about a week before the last WooCommerce Plugin update (7.2.2). Everything was still fine after both these plugins were updated and the WC Database was updated. A few days later, we saw that we needed to regenerate the Product Attributes Lookup Table, because I think it had failed or had errors. We regenerated that table and it said it was successful. That might have been a day or two prior to our problem with the Shop Page. Do you think this could be related?

    You asked for the WooCommerce System Status and Fatal Error Logs. Unfortunately, I cannot attach files and pasting them into this reply, seems to make it too long. I will try adding them as separate replies.

    Please let me know if you need anything further. Thanks!

Viewing 14 replies - 1 through 14 (of 14 total)