ddjros

Forum Replies Created

Viewing 3 replies - 1 through 3 (of 3 total)
  • Forum: Plugins
    In reply to: [Multi Step Form] Form couldn’t be saved. Check your internet connection.
    Thread Starter ddjros

    (@ddjros)

    5 years, 3 months ago

    Feedback on this issue: the reason for this issue is the apache module mod_security, that reject the POST request with HTTP error 406. So actually no bug in the plugin.

    Error disappears when mod_security is deactivated. I suspect a rule in mod_security is too strength, perhaps the size of the body (Content-Length: 13462). I have to get in touch with my host provider to find out if they cane tune (or correct) the rule rejecting the request.

    Forum: Plugins
    In reply to: [Multi Step Form] Form couldn’t be saved. Check your internet connection.
    Thread Starter ddjros

    (@ddjros)

    5 years, 3 months ago

    Hello,
    I have the last version of Multi Step Form Plus 1.3.0 (+ MSF 1.7.2) yes.
    As mention in my firt post, I can add new elements like “Textarea” and “Paragraph”, but I got the same error if I try to add an “select” element with options.
    I did some more test right now, and it’s really weird: I was able to add a new “select” but without option !?!. I closed the form, open it again and then I was able to add 1 more option in the select element but not 2. Still no way to add a radio element.
    Do you have “debug/trace” that could be seen/activated perhaps?

    Some more technicall info if it helps: I’m using wordpres 5.6.1, web hosting site5, php 7.2 (newer version not available).

    Forum: Plugins
    In reply to: [Multi Step Form] Form couldn’t be saved. Check your internet connection.
    Thread Starter ddjros

    (@ddjros)

    5 years, 3 months ago

    Thanks for your answer. I’m not 100% about what your meant, but I found and adjust the following PHP params, but still I get the same error.
    max_execution_time=300
    max_input_time=300
    max_input_vars=1500

    Note: when I click save, it takes less than 1 sec to get the error message or the message “Success. Form saved.” if I don’t have this extra radio element.

    Any other hints?

    Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)