debbieweeks2
Forum Replies Created
-
Forum: Fixing WordPress
In reply to: Background updates not working as expected.Thank you and thanks for clarifying. I’m learning new things everyday.
So I managed to get in to FTP to disable WP DEBUG, so error information is now hidden from my site, and then I tried to fix the permissions for the list in Site Health, but permissions were denied. When I asked GoDaddy about this I was told that they are root files and permissions cannot be changed.
I asked if it was possible that the issue may resolve itself with the next update and was told no.
Do you have anyother suggestions? Would a WordPress reinstall fix it?
Sorry, just a bit worried about this one and don’t seem to be having much luck sorting it out.
Thank you again.
Forum: Fixing WordPress
In reply to: Site experiencing technical difficultiesSo after all I have said, it happened again. I have sent an email to my contact at Godaddy. Cant access my site through the URL, as the message now appears on the homepage. To access WP Dashboard I have to add /wp-admin to my site’s URL.
I was trying to make changes to my contact page, by replacing a Ninja Forms shortcode with a Contact Form 7 shortcode. Now not only can I not access my settings or website but also Elementor Drag and Drop widgets will not load.
Feeling defeated.
Forum: Fixing WordPress
In reply to: Site experiencing technical difficultiesThanks @jnashhawkins for your help.
I contacted my webhost, and they were able to resolve the issue for me.
The issue was the Jetpack plugin. They deactivated Jetpack and Ninja Forms and after a refresh everything is back to normal again. Apparently lots of users have issues with Jetpack from time to time.
As mentioned before very new to WordPress, but learning everyday and today was another lesson in patience. I am thinking now that if I had refreshed my page after deactivating all my plugins and took the time the slowly reactivate them one by one and refreshing after each reactivation, then I may not have had to chase around for answers, but at least I have a strategy for the next time I get this error.