dedfishy
Forum Replies Created
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Forum: Reviews
In reply to: [Redis Object Cache] Takes down your websiteWe’re not asking for support. Reviews are to tell other people about your experience. We’re just trying to tell people that this plugin will shut down your website without telling you why. You’re the one who started talking about support. We can’t even know to go here to get support because it just shows a generic critical error message!
These reviews are more of a warning to other users to stay away from this plugin for now and to you that there’s a part of your plugin that can be drastically approved.
But comments about experience levels work too ✌️
Forum: Reviews
In reply to: [Redis Object Cache] Takes down your websiteApparently this is due to it not being able to find the Redis server, causing it to raise an error. I feel as if it should show an error message instead of breaking every single page of the website. I also think that the developer is being patronizing and unhelpful. Therefore, I agree with this review.
Forum: Reviews
In reply to: [Redis Object Cache] Latest Update Takes Down WebsiteIt’s not about support, it’s about the fact that this error was caused by nothing more than an update. The precedent I’m attempting to set is not that your support is bad, but rather that your plugin kills websites. If it does that without me screwing it up, that’s deserving of a bad review.
Forum: Reviews
In reply to: [Redis Object Cache] Latest Update Takes Down WebsiteMaybe they should put a banner that warns you when you’re about to send out an update that can take down an entire website because of an error in a PHP file.
I don’t think this is a sign of an “advanced” plugin. More like a “high maintenance” plugin.
Forum: Reviews
In reply to: [Redis Object Cache] Latest Update Takes Down WebsiteI tried to log the error, but no log files were saved and debug mode failed to give me any help. Additionally, I feel that a plugin that will take down your entire website by doing nothing but updating it deserves a critical review regardless of technical support.