Hello Janet,
We have an temporary solution for this, we removed the direct upload from the product and we forward the customer straight to the designer tool.
If we need more assistance I will let you know, thanks for your time.
Cheers,
Dennis de Jong
YourSite
Hello,
Sometimes the file gets 0 bytes when its uploaded, I think there goes something worng with upload process. I am gonna ask the customer if its fine that we can give you acces to they website, you will hear from me next week.
I will contact you on the following link: https://wpfactory.com/contact-us/
Cheers,
Dennis de Jong
