DePay
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Forum: Reviews
In reply to: [Web3 Crypto Payments by DePay for WooCommerce] Charge more gas than normalHi there,
Thanks for your feedback. The gas cost you’re seeing is expected in this scenario. When a payment involves a token conversion, the transaction becomes more complex than a simple transfer. It requires interacting with smart contracts on a decentralized exchange, which consumes additional execution resources on the blockchain. These operations inherently cost more gas, and this behavior is consistent across all blockchain-based systems.
Regarding the amount charged (e.g. 100.12 USDT), this typically happens when USDT is not configured as a receivable token in your setup. In that case, the plugin automatically performs a conversion so you can still receive the payment in your preferred asset. The small difference (e.g. 0.12 USDT) represents the DEX fee and price impact required to execute that conversion. Without this mechanism, your customer would need to manually convert funds before paying you and would incur the same fees externally. To avoid this, you can simply enable USDT as a receivable token, which allows direct payments without conversion and minimizes fees.
Best Regards
DePay TeamForum: Reviews
In reply to: [Web3 Crypto Payments by DePay for WooCommerce] NonFunctional Pile Of (S)crapHi @billrebane
Sorry to hear about your experience. We’d love to understand what didn’t work for you and see how we can help. Could you reach out to us at [email protected] with a link to your store and some details about the issue? We’ll do our best to fix it for you.
Thanks
Forum: Plugins
In reply to: [Web3 Crypto Payments by DePay for WooCommerce] select productsHi
Our support is not watching forum. Feel free to reach out to our official support channels which are available on our website DePay.com
Regarding your question, DePay Payments for WooCommerce is not per product, they are for your entire store, hence you cant flag single items as “accept crypto payment”.
BestForum: Reviews
In reply to: [Web3 Crypto Payments by DePay for WooCommerce] So far the best solutionHi @marbs,
Thank you for your feedback.
We understand your concern regarding transaction fees. However, we would like to clarify that the fees are explicitly mentioned in both the plugin description and on our website. Here’s what it says:
“Pay-as-you-go fees per transaction (1.5%).”
Maintaining and developing this software requires significant resources, and these fees help ensure we can continue to provide and improve the service. We strive for transparency and have made this information readily available to all users.