Ross Morsali

I had a look, but can’t see the issue exactly…

Can you elaborate?

Hi there

The issue is not with S&F, but because your site has problems then S&F is unable to do a redirect (which it needs for the search to work).

See the line –

/home/mywebsite-mirutafacil/public_html/wp-content/themes/colormag/single.php:11

There is an issue on line 11 of single.php which is outputting some error, which is preventing the redirects S&F needs to do.

Thats what this error looks like anyway 🙂

Best

Hey there

We tested it an updated the compatibility notice – you should be good to go- any problems and let me know.

Best

Ah I thought you were talking about S&F free – from the error above I can see its Pro.

I just tested the free repo version and it works well with PHP 7 🙂

I’ve also patched Pro now to work with PHP 7 which will be released shortly.

Any queries relating to Pro please open a ticket on the Pro forums:
https://www.designsandcode.com/forums/forum/search-filter-pro/support/

Thanks

Hey there, can you elaborate whats not working properly?

RE the YEARLY RATE? This plugin is completely FREE. We have a pro version which does have yearly subscription for updates & support at $20 per year – quite reasonable I think!

Best

@beirdostudio – found your email and emailed back..

@diabolico – can you provide any more info to your problem so we can try to resolve it? – ie WP version, PHP version, Server, URL?

No one has gone MIA as you can see from the threads (and my response now) – support is given to our Pro customers first… We roughly check the free forums once a week.

If you have a URL it would be good to take a look, you can send it privately here –
http://designsandcode.com/contact

As mentioned I’m keen to get this fixed, but I literally cannot replicate the issue, and the earlier users’ above didn’t follow up with any additional information – which means its near impossible for me to track this issue down.

Saying that, you’ll see new comments and reviews for this plugin over the past few weeks as well as the downloads, which means that this issue is certainly not affecting everyone.

Thanks

Hey there

We use post_types because it allows for multiple post types – ie, project,post,page – because WP does not support this natively (it only allows for one).

To do this, we then use the WP filter pre_get_posts to modify the query of a search to filter by those post types.

It looks like in your theme the pre_get_posts filter is not triggering on your query so in essence is being ignored.

To add this back in, you will need to find a way to modify the query in your template (your theme may have some docs about this) and then you’ll need to add the post types yourself using code.

If you can explain how your theme creates the query for your search results page then I may be able to point you in the right direction.

Thanks

Hey there

Sorry to hear your having trouble getting setup.

You’ve opened a ticket on the forums for free which we don’t check as often.

Simply open a ticket here – https://www.designsandcode.com/forums/forum/search-filter-pro/support/

And we’ll help you get setup – thats what pro support is all about 🙂

For reference the docs are here, explaining how to add fields etc – http://www.designsandcode.com/documentation/search-filter-pro/getting-started/

But if you’re still having trouble open a ticket there.

When you purchased S&F a support account was automatically created, if you can’t remember the password just do a password reset.

Thanks