Jonathan Desrosiers
Forum Replies Created
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Forum: Plugins
In reply to: [Gutenberg] Updating Gutenberg 22.6.0Hi @scribelle and @fvbussel,
Sorry that you’re experiencing issues with the latest release of the plugin.
Did either of you happen to take a screenshot of the issue? Few other questions that will help investigate:
- @scribelle you mentioned draft mode. Did you also see the issue when editing published content?
- Were you creating a new draft or editing a pre-existing one?
- Were there any patterns in the draft?
- Were you editing an individual page or post? Or were you in the Site Editor editing the layout of a template or global styles?
Forum: Fixing WordPress
In reply to: Export – This site is unreachable, ERR_INVALID_RESPONSEThanks for following up with the log output, @autori76!
I think that this is potentially a bug in the Core software. I have gone and created a ticket in Trac, which is the bug tracking software used for WordPress Core.
Are you able to create a staging instance of your site? Or, do you have access to a tool like phpMyAdmin for your database? I am looking to see if there are any post or user meta keys that are explicitly storing
NULLas a value. You can check this with the following queries:SELECT meta_key FROM wp_postmeta WHERE meta_value IS NULL;SELECT meta_key FROM wp_usermeta WHERE meta_value IS NULL;
If you’re prefix is different than the default
wp_you will need to change the table names in the queries. These queries are safe to run, but running them on a staging site is always preferable, just in case. At the least, please make sure to have a backup of your database first.If you are comfortable, feel free to respond with these findings on the Trac ticket. If not, perfectly fine to respond here instead and I will handle sharing the information there as well.
Forum: Fixing WordPress
In reply to: Function _load_textdomain_just_in_time was called incorrectlyForum: Fixing WordPress
In reply to: critical error wordpress 6.7Sorry, I wasn’t clear. The second notice is related to the ticket I shared. The other two seem related to how object caching is configured on your site. Reaching out to your hosting provider could help resolve this issue.
Forum: Fixing WordPress
In reply to: critical error wordpress 6.7Hi @lisa-geerts!
This seems related to https://core.trac.ww.wp.xz.cn/ticket/62337. Core contributors are working on a fix and a 6.7.1 release will be made available when it’s ready.
Forum: Fixing WordPress
In reply to: Can not edit nor make a new page after 6.7Hi @theconsul,
Do you have site caching configured through a plugin? Or possibly through Cloudflare by chance?
If so, could you try purging the cache and see if it works after that?
Forum: Fixing WordPress
In reply to: Over 2000 files not removed during 6.7 update@viablethought Understood! I just wanted to make sure that the impact of using
falsefor that constant was super clear in case someone else came across this support request.It’s still not clear to me what is breaking on these sites running 6.7. Without more information about that, there’s nothing WordPress Core can do because this is a problem with the Wordfence plugin not being properly prepared for the 6.7 update.
Forum: Fixing WordPress
In reply to: Over 2000 files not removed during 6.7 updateI looked at Wordfence because @pg-fun mentioned that above. It looks like this is a known issue in the plugin and not a problem in WordPress Core. The plugin does not contain a properly updated list to account for the file changes in the new version.
Are you also using Wordfence @viablethought? And if so, are you seeing any problems with your site other than these warnings in Wordfence?
Forum: Fixing WordPress
In reply to: Over 2000 files not removed during 6.7 updateThanks for the list. Where do you find this list though? There’s no area in a default install that would show this, so trying to figure out where it’s coming from.
I advise against using
falsefor that constant long-term as you will no longer receive security updates and will be more at risk to attacks when those updates are analyzed by bad actors.minoris also accepted as a value.Forum: Fixing WordPress
In reply to: The Usual UPGRADE fiasco!Hi @andynick,
Sorry that you are experiencing issues with the update. Could you provide more details to help us determine what is happening?
- When you say disappeared, do you mean the media library in the admin is empty? The images 404 and won’t load? Something else?
- Are there any related errors in your
debug.log? - Are there plugins or a theme in common with the two sites that you experienced the problem with?
- Could you maybe try updating the site in a staging environment and deactivating them one by one to figure out if they are causing the problem?
I understand this is frustrating, but there’s not much actionable information in the original description.
Forum: Fixing WordPress
In reply to: WordPress 6.7 Update issueHi @abdullah7494,
It seems that your image did not upload properly. Could you try uploading it again?
Forum: Fixing WordPress
In reply to: Over 2000 files not removed during 6.7 updateHi @viablethought,
Sorry that you’re having issues with the latest update. Let’s see if we can figure out what is happening.
Could you share more context around these reports?
- What is reporting the unknown files?
- What is the full text of the notice?
- Could you provide a list of the files?
- Were the files exactly the same on all of the sites you experienced this on?
Hi @generosus!
There is a known bug that has existed in Trac for several years. You can read more about it here. Unfortunately, it requires some attention from a contributor with close knowledge of Trac to work on it (which are very few and far between).
Forum: Plugins
In reply to: [Gutenberg] Updating failed. The response is not a valid JSON responseHi @shapress,
I’m still a little confused as to what’s going on here. It seems there are several different errors being reported here that may or may not be contributing to the actual problem that you’re trying to solve: you are unable to embed Mastadon
<iframe>s within a custom HTML block. It’s not clear which comment here is referencing which problem. Let’s step back and go through each.First, the original error message that was reported here (The REST API route definition for
bluehost/v1/customize-siteis missing the requiredpermission_callbackargument. For REST API routes that are intended to be public, use__return_trueas the permission callback.) was resolved in an update to the Bluehost plugin.The latest version as of 4 days ago is 2.13.8. Can you confirm that you’re running that version? If so, are you still seeing new instances of this error in your debug logs? In my testing that I just went through again to confirm, even when this notice is present for a site on Bluehost hosting when using an older plugin version, I was still able to add Mastodon embeds without issue. This notice is unrelated to the problem we are trying to solve.
Second issue: I’ve reread the conversation so far, and one thing jumped out to me.
I also tried to check this problem on the Kinsta sandbox site and it works there as with your site.
As far as I know, Kinsta sandbox is a feature that is only available to Kinsta hosting customers. Could you confirm that the site you’re experiencing the issue with is indeed hosted with Bluehost and not Kinsta? It’s possible that the Bluehost plugin is causing some type of compatibility issue if you are running it on a different hosting platform than it was intended to run on. Or, do you just have two hosting accounts and tried it on your other one to try and rule some things out?
Third item:
I got this error message in the debug mode: “wp-editor” script should not be enqueued together with the new widgets editor (wp-edit-widgets or wp-customize-widgets).”
This is a separate error entirely from the previous one that is completely unrelated, but may be contributing to your problem. This indicates that a combination of plugins and/or your theme are loading two scripts that are not designed to be loaded at the same time. Do you also receive this notice when you are trying to embed a Mastodon post? If not, I think this is a separate issue and may be worth it’s own forum post (maybe in the forums or that plugin).
Are you able to deactivate plugins one by one until this error disappears? It will help understand which plugins are responsible for this notice, and we can rule out whether this is causing your issue with Mastodon or Mailerlite embeds.
Forum: Plugins
In reply to: [Gutenberg] Updating failed. The response is not a valid JSON responseThis morning I created a fresh site and did some testing. After each step, I created a new post and inserted a custom HTML block with the
<iframe>snippet you included above. These are the scenarios I tested.- Fresh site, default theme (Twenty Twenty-Three used).
- Activate Astra theme.
- Installed and activated plugins one by one.
For each step including testing after each plugin was activated, I was unable to reproduce the issue both using the default WordPress post edit screen and the Elementor edit screen (once it was activated).
This still doesn’t fully rule out all of these plugins. It could have something to do with how you have them configured (I was just using the default configuration set when activating the plugins for the first time).
Are you able to create a copy of the site in a staging environment where you can deactivate plugins one by one until you can’t reproduce the problem? Most Bluehost hosting plans come with the ability to easily create a staging site for testing purposes.
Other questions to confirm:
- Are all plugins and themes up to date?
- When you see the error occur, is there anything in the Console tab of your your browser’s developer tools?
- Can you provide exact steps that you are taking to edit a post? For example, are you using the default WordPress editor? Are you clicking the Edit with Elementor option?
- Can you confirm which block you are using to insert the
iframe? Is it the default one that comes with WordPress?