developer04pegasus
Forum Replies Created
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Forum: Plugins
In reply to: [WooCommerce] Woocommerce Checkout doesn’t work for Logged out UsersHi Margaret,
Thanks for your reply. We tried your suggestion, but nothing changed. The checkout button still doesn’t work.
Also, one important thing to note here is that the same settings are done on the clone site, and everything is working as expected there.
Regarding the server settings and configurations, could you please help us with some specific instructions? We’d like to explore that option also.
Thanks
LavanyaForum: Plugins
In reply to: [WooCommerce] Woocommerce Checkout doesn’t work for Logged out UsersAlso, regarding the server settings and configurations, could you please help us with some specific instructions?
Forum: Plugins
In reply to: [WooCommerce] Woocommerce Checkout doesn’t work for Logged out UsersHi Igor,
Thanks for your reply. Please find the screenshot of our woocommerce account settings here: https://imgur.com/a/3nEFTud
Hope this helps.
Thank you
Forum: Plugins
In reply to: [WooCommerce] Woocommerce Checkout doesn’t work for Logged out UsersHi Margaret
Thanks for your prompt response. Sadly, we have already read this article and tried all the steps, but nothing worked.
So, here’s the status report:
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Engine InnoDB wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wpforms_entries: Data: 0.20MB + Index: 0.02MB + Engine InnoDB wp_wpforms_entry_fields: Data: 0.11MB + Index: 0.11MB + Engine InnoDB wp_wpforms_entry_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wpforms_tasks_meta: Data: 4.52MB + Index: 0.00MB + Engine InnoDB wp_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wpuf_subscribers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wpuf_transaction: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_xyz_ips_short_code: Data: 0.02MB + Index: 0.00MB + Engine InnoDB ### Post Type Counts ### acf-field: 17 acf-field-group: 2 attachment: 497 bnfw_notification: 2 bp-email: 51 cookielawinfo: 6 customize_changeset: 6 forminator_forms: 1 mt_pp: 7 nav_menu_item: 15 oembed_cache: 11 page: 75 popup: 32 popup_theme: 8 post: 46 product: 21 revision: 1113 shop_coupon: 3 shop_order: 32 sp_post_carousel: 1 sp_wp_carousel: 2 um_directory: 1 um_form: 3 wpforms: 14 wpuf_forms: 1 wpuf_input: 2 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (31) ### Better Notifications for WP: by Made with Fuel – 1.8.7 Classic Editor: by WordPress Contributors – 1.6.2 Cookiebot | GDPR/CCPA Compliant Cookie Consent and Control: by Cybot A/S – 4.0.2 Display Posts: by Bill Erickson – 3.0.2 Duplicate Page: by mndpsingh287 – 4.4.7 Google Tag Manager for WordPress: by Thomas Geiger – 1.14.2 Fastly: by – 1.2.20 Forminator: by WPMU DEV – 1.15.9 Glück Core: by Mikado Themes – 1.1.2 Glück Instagram Feed: by Mikado Themes – 2.0 Glück Twitter Feed: by Mikado Themes – 1.0.2 Insert PHP Code Snippet: by xyzscripts.com – 1.3.2 Smash Balloon Instagram Feed: by Smash Balloon – 2.9.10 WPBakery Page Builder: by Michael M - WPBakery.com – 6.4.2 Mailchimp for WooCommerce: by Mailchimp – 2.5.4 Members: by MemberPress – 3.1.7 Email Verification / SMS verification / Mobile Verification: by miniOrange – 3.7.8 Popup Maker: by Popup Maker – 1.16.4 ShortPixel Image Optimizer: by ShortPixel – 4.22.7 TalentLMS: by Epignosis LLC – 6.6.9.3 UpdraftPlus - Backup/Restore: by UpdraftPlus.Com DavidAnderson – 2.22.1.1 UsersWP: by AyeCode Ltd – 1.2.3 YellowPencil Pro: by WaspThemes – 7.5.4 WooCommerce Stripe Gateway: by WooCommerce – 6.1.0 WooCommerce: by Automattic – 6.1.1 WordPress Carousel: by ShapedPlugin – 2.4.3 WP Frontend Delete Account: by Sanjeev Aryal – 1.6.0 WP Mail SMTP: by WPForms – 3.2.1 WPForms Mailchimp: by WPForms – 2.1.1 WPForms User Registration: by WPForms – 2.0.0 WPForms: by WPForms – 1.7.2 ### Inactive Plugins (2) ### Advanced Custom Fields: by Delicious Brains – 5.11.4 Slider Revolution: by ThemePunch – 6.3.1 ### Must Use Plugins (1) ### installatron_hide_status_test.php: by – ### Settings ### API Enabled: – Force SSL: – Currency: EUR (€) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – ### WC Pages ### Shop base: ❌ Page visibility should be public Cart: #12 - /cart/ Checkout: #6562 - /checkout-page/ My account: #14 - /my-account/ Terms and conditions: #3 - /privacy-policy/ ### Theme ### Name: Gluck Child Version: 1.0.0 Author URL: http://themeforest.net/user/mikado-themes Child Theme: ✔ Parent Theme Name: Gluck Parent Theme Version: 1.2 Parent Theme Author URL: https://themeforest.net/user/mikado-themes WooCommerce Support: ✔ ### Templates ### Archive Template: Your theme has a woocommerce.php file you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues. Overrides: gluck/woocommerce/content-product.php gluck/woocommerce/global/quantity-input.php gluck/woocommerce/product-searchform.php ### Action Scheduler ### Complete: 486 Oldest: 2021-12-30 06:38:51 +0000 Newest: 2022-01-29 10:55:12 +0000 Pending: 7 Oldest: 2022-01-29 15:18:52 +0000 Newest: 2022-02-04 13:24:03 +0000 ### Status report information ### Generated at: 2022-01-29 12:36:22 +00:00Forum: Plugins
In reply to: [WooCommerce] Woocommerce Checkout doesn’t work for Logged out UsersHi Berg,
Thanks for your reply.
No, the option ‘Allow customers to place orders without an account’ was not checked because we don’t want guest checkouts on our site. But even when we select this option and try checking out, it doesn’t work.
On the clone website, however it does, even with this option left unchecked.
We did try switching to the COD payment option while our troubleshooting process but nothing changed.
Regarding the server related settings, we did try reaching out to our hosting support but they also couldn’t help us. Could you please elaborate on this suggestion a bit? We’d like to explore more of our options here.
I agree this is a very weird problem, nonetheless, we have to solve it. Is there any other thing we can try apart from all this?
Really appreciate your help in all this!
Thank you
LavanyaForum: Plugins
In reply to: [WooCommerce] Woocommerce Checkout doesn’t work for Logged out UsersHi Igor,
Thanks for your reply. We tried everything you mentioned step by step but to no avail. Even after switching the theme to storefront, the checkout button didn’t work. We disabled all of the plugins except woocommerce with the storefront theme activated, still, checkout didn’t work. Even if we try opening the checkout page directly, by typing in the URL, the page doesn’t open up and gets redirected to the Cart page. And again, this issue only happens in the case of logged out users, for admin or any other users who are logged in, the checkout button and the page works perfectly.
We even broke our site in this conflict test process, so had to restore the previous backup.
Also, we did one additional thing, that is, we created a temporary clone of our website on the updraftplus server with the intention of debugging this problem further. But to our surprise, even without making any changes to the themes or plugins, the checkout button and page was working there already. (for both logged in and logged out users)
We are really confused and don’t know what can be done further to understand the root cause of this problem.
Would really appreciate your help in this.
Could you please help us with this at the earliest?
Thanks a ton
Kind Regards
LavanyaHi Patrick,
Thanks for writing back.
Apologies for the delay.
I did follow the steps you mentioned, but in the end, there was no debug.log file in the wp-content folder.
However, the same problem occurred.
Not sure what else can I help you with at the moment.
Thanks for all your help
Regards
LavanyaHi Krupal…Thanks again for your kind reply.
I tried doing both the suggestions above, but sadly none of them worked.
There is still no difference when we changed the quotes in the first shortcode. Nothing appears on the page.
and the function change in my functions.php file still echoes ’empty’
Clueless about why it could be happening!
Here are the screenshots: https://imgur.com/a/oXvcYwF
and this is the link to the page: https://circulareconomyalliance.com/test-acf-shortcode/Hi Krupal
Thanks for your reply.
I tried using the following, but it did not work.
[acf field=”name” post_id=”5422″]While further debugging I found that the shortcodes are returning no values at all.
So, I wrote the following code in my child functions.php
add_shortcode( ‘acf_shortcode’, ‘acf_shortcode_callback_function’ );
$value = get_field( “oragnisation_name_partner” );
function acf_shortcode_callback_function( $atts ){
if( $value ) {
echo $value;
} else {
echo ’empty’;
}
}and then used this shortcode: [acf_shortcode] on the testing page below.
https://circulareconomyalliance.com/test-acf-shortcode/and as you can see, it returns empty.
But that doesn’t make sense, because in the wordpress backend – edit user page, you can actually see the real values stored properly.
Here’s the screenshot – https://imgur.com/a/h0aT4u0
FYI, I am using the ACF plugin with wpforms custom meta. And it’s working fine as you can see the data being stored and reflected properly.
Could you please help me see why this is happening?
Thank you!
Lavanya