dhanush22

Dear @bayanaa ,

I hope you are doing well. Thank you for reaching out and for sharing the screenshot—it’s very helpful in understanding your requirement.

Regarding your question type setup, please note that the checkbox you mentioned is referred to as the Accept Question Type in QSM. This question type is commonly used to add mandatory acknowledgments or conditions (such as confirmations or policy acceptance) that users must agree to before proceeding with the quiz.

You can learn more about when and how to use this question type by referring to the documentation below:
https://quizandsurveymaster.com/docs/question-types/qsm-accept/

As for the grid and checkbox layout, based on the screenshot you shared, the Radio Grid question type appears to be added correctly. I recommend reviewing the frontend display to confirm it appears as expected for users.

If your question text is something like “My organization restricts accepting gifts”, could you please confirm:

• The exact question text
• The rows and columns you would like to include in the grid

Once I have these details, I can guide you precisely and share an example of how the question should be configured visually.

You may also find the following documentation helpful for understanding how the Radio Grid question type works:
https://quizandsurveymaster.com/docs/question-types/qsm-radio-grid/

Please feel free to reach out if you need any further clarification—I’ll be happy to assist you through each step.

Thank you for your time and cooperation.

Warm regards,
Dhanush

Hi @puvoxsoftware ,

I hope you had a great weekend.

Sorry to hear that you’re experiencing performance issues with the responsive menu. I understand how concerning site speed issues can be, especially when they affect navigation.

In many cases, this type of slowdown can be caused by a conflict between the responsive menu and another active plugin, or by caching/minification features interfering with menu scripts.

To help us investigate this further, could you please share:

• The website URL where the issue can be observed (only if you’re comfortable sharing it publicly), and
• The specific page where the responsive menu appears to be slow.

As a temporary troubleshooting step, you may also try disabling any caching or optimization plugins and then rechecking the menu behavior. This can help determine whether caching is contributing to the issue.

Once we have these details, we’ll be able to inspect the behavior more closely and identify the root cause of the slowdown.

Thank you for your time and cooperation. I look forward to your update.

Warm regards,
Dhanush

Dear @babylon1999 ,

Thank you for reaching out and for sharing the details regarding the reported vulnerability.

I’ve forwarded the information to our team, and they are currently reviewing the report. We will provide an update as soon as we have more information from their assessment.

Thank you for your patience and for bringing this to our attention.

Kind regards,
Dhanush

Dear @theclov ,

I hope you’re doing great!

I just wanted to check in to see if the issue you mentioned has been resolved. Since we haven’t heard back from you in a while, I’ll assume things are working as expected.

If the issue is still occurring, please feel free to reply here so we can continue troubleshooting together.

You’re also welcome to create a new topic anytime if you have other questions or need assistance with something different.

Thank you for your time and cooperation!

Best regards,
Dhanush

Dear @ffenton ,

I just wanted to follow up and check whether the latest version 10.3.1 has resolved the PHP issue on your end.

We haven’t heard back from you in a while, so we’ll pause our follow-up for now. I hope the update helped fix the issue with the missing excerpts on your quiz question pages.

If you’re still experiencing any issues or need further assistance, please feel free to reply here or open a new topic on the forum — we’ll be happy to help.

Thank you and have a great day!

Hi @puntoman ,

Thank you so much for your wonderful review. I’m really glad to hear that the plugin has met your expectations. Feedback like yours is greatly appreciated and helps encourage continued improvements.

If you have any questions or need assistance in the future, feel free to reach out us.

Best regards,
Dhanush

Dear @harrydevries ,

Thank you for your review! We’re glad to hear that the plugin has been easy to customize and works well with your site’s design. If you need any help or have questions in the future, feel free to reach out.

Best regards,
Dhanush

Dear @theclov ,

Thank you for reaching out to us, and I’m sorry to hear that the custom hover animations have stopped working.

It’s possible that the recent plugin update may have overwritten some of the custom CSS hooks you previously applied. To ensure this issue does not occur again and to help us understand what changed, could you please record and share a short screencast showing:

1. How the custom hover animation was working before the update
2. How it behaves now after the update

This will give us a clear reference and help us identify the exact point of impact.

Once we receive the screencast, I will immediately share the findings with our development team so they can investigate the issue further and ensure it doesn’t happen again.

Thank you for your time and cooperation.
Best regards,
Dhanush