dibas

Hi @wpmudev-support2, here is the form export, the issue has persisted and shows no improvement. I’ve lost a huge number of submissions and changed the form plugin altogether but if you could resolve this it would be a great help.

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Doe","prefix":"true","fname":"true","mname":"true","lname":"true","required_message":"Name is required.","prefix_required_message":"Prefix is required.","fname_required_message":"First Name is required.","mname_required_message":"Middle Name is required.","lname_required_message":"Last Name is required.","layout_columns":"2"},{"id":"phone-1","element_id":"phone-1","form_id":"wrapper-8585-4073","parent_group":"","type":"phone","options":[],"cols":"12","conditions":[],"wrapper_id":"wrapper-8585-4073","required":"","limit":"10","limit_type":"characters","validation":"none","field_label":"Phone","placeholder":"E.g. +1 300 400 5000"},{"id":"address-1","element_id":"address-1","form_id":"wrapper-2162-2822","parent_group":"","type":"address","options":[],"cols":"12","conditions":[],"wrapper_id":"wrapper-2162-2822","street_address":"true","address_city":"true","address_state":"","address_zip":"","address_country":"","address_line":"","street_address_label":"Street Address","street_address_placeholder":"E.g. Devkota Sadak","address_city_label":"City","address_city_placeholder":"E.g. Kathmandu","address_state_label":"State/Province","address_state_placeholder":"E.g. New South Wales","address_zip_label":"ZIP / Postal Code","address_zip_placeholder":"E.g. 2000","address_country_label":"Country","address_line_label":"Apartment, suite, etc","street_address_required_message":"This field is required. Please enter the street address.","address_zip_required_message":"This field is required. Please enter the zip code.","address_country_required_message":"This field is required. Please select the country.","address_city_required_message":"This field is required. Please enter the city.","address_state_required_message":"This field is required. Please enter the state.","address_line_required_message":"This field is required. Please enter address line.","street_address_required":"1"},{"id":"text-1","element_id":"text-1","form_id":"wrapper-5007-4711","parent_group":"","type":"text","options":[],"cols":"12","conditions":[],"wrapper_id":"wrapper-5007-4711","input_type":"line","limit_type":"characters","field_label":"ProductCategory","placeholder":"Enter Product Category","required":"1","required_message":"Required"},{"id":"textarea-1","element_id":"textarea-1","form_id":"wrapper-8167-1988","parent_group":"","type":"textarea","options":[],"cols":"12","conditions":[],"wrapper_id":"wrapper-8167-1988","input_type":"line","limit_type":"characters","field_label":"Description","placeholder":"E.g. text placeholder You can add new line"},{"id":"name-2","element_id":"name-2","form_id":"wrapper-1937-1274","parent_group":"","type":"name","options":[],"cols":"6","conditions":[],"wrapper_id":"wrapper-1937-1274","field_label":"Officer Name","placeholder":"E.g. John Doe","prefix_label":"Prefix","fname_label":"First Name","fname_placeholder":"E.g. John","mname_label":"Middle Name","mname_placeholder":"E.g. Smith","lname_label":"Last Name","lname_placeholder":"E.g. Doe","prefix":"true","fname":"true","mname":"true","lname":"true","required_message":"Name is required.","prefix_required_message":"Prefix is required.","fname_required_message":"First Name is required.","mname_required_message":"Middle Name is required.","lname_required_message":"Last Name is required.","layout_columns":"2"},{"id":"select-1","element_id":"select-1","form_id":"wrapper-1937-1274","parent_group":"","type":"select","options":[{"label":"Dichya Bhatta","value":"one","limit":"","key":"2076-6446","error":""},{"label":"Bhuminandan Joshi","value":"two","limit":"","key":"6631-6665","error":""},{"label":"Rupesh Shrestha","value":"Rupesh-Shrestha","limit":"","default":"","key":"8859-5120","error":""},{"label":"Dipendra Yadav","value":"Dipendra-Yadav","limit":"","default":"","key":"9803-3923","error":""},{"label":"Biplov Pandey","value":"Biplov-Pandey","limit":"","default":"","key":"3110-6550","error":""}],"cols":"6","conditions":[{"element_id":"select-2","rule":"is","value":""}],"wrapper_id":"wrapper-1937-1274","value_type":"multiselect","field_label":"Officer Name","options_bulk_editor":"Dichya Bhatta;one; 0\nBhuminandan Joshi;two; 0\nRupesh Shrestha;Rupesh-Shrestha; 0\nDipendra Yadav;Dipendra-Yadav; 0\nBiplov Pandey;Biplov-Pandey; 0","condition_action":"hide"},{"id":"date-1","element_id":"date-1","form_id":"wrapper-4207-6768","parent_group":"","type":"date","options":[],"cols":"12","conditions":[],"wrapper_id":"wrapper-4207-6768","field_type":"picker","date_format":"mm/dd/yy","default_date":"none","field_label":"Date","placeholder":"Choose Date","icon":"true","day_label":"Day","day_placeholder":"E.g. 01","month_label":"Month","month_placeholder":"E.g. 01","year_label":"Year","year_placeholder":"E.g. 2000","restrict_message":"Please select one of the available dates."},{"id":"email-1","element_id":"email-1","form_id":"wrapper-3568-5763","parent_group":"","type":"email","options":[],"cols":"12","conditions":[],"wrapper_id":"wrapper-3568-5763","validation":"","placeholder":"E.g. [email protected]","field_label":"Email Address"},{"id":"radio-1","element_id":"radio-1","form_id":"wrapper-9375-9376","parent_group":"","type":"radio","options":[{"label":"Yes","value":"one","key":"6977-7098","error":""},{"label":"No","value":"two","key":"9006-3295","error":""}],"cols":"12","conditions":[],"wrapper_id":"wrapper-9375-9376","value_type":"radio","field_label":"Technical Visit","layout":"vertical","options_bulk_editor":"Yes;one; 0\nNo;two; 0","description":""},{"id":"date-2","element_id":"date-2","form_id":"wrapper-5963-2046","parent_group":"","type":"date","options":[],"cols":"12","conditions":[{"element_id":"radio-1","rule":"is","value":"one"}],"wrapper_id":"wrapper-5963-2046","field_type":"picker","date_format":"dd/mm/yy","default_date":"today","field_label":"Technical Visit Date","placeholder":"Choose Technical Visit Date (DD/MM/YY)","icon":"true","day_label":"Day","day_placeholder":"E.g. 01","month_label":"Month","month_placeholder":"E.g. 01","year_label":"Year","year_placeholder":"E.g. 2000","restrict_message":"Please select one of the available dates.","required":""},{"id":"date-3","element_id":"date-3","form_id":"wrapper-7539-6430","parent_group":"","type":"date","options":[],"cols":"12","conditions":[],"wrapper_id":"wrapper-7539-6430","field_type":"picker","date_format":"dd/mm/yy","default_date":"none","field_label":"Next Meeting Date","placeholder":"Choose Date (DD/MM/YY)","icon":"true","day_label":"Day","day_placeholder":"E.g. 01","month_label":"Month","month_placeholder":"E.g. 01","year_label":"Year","year_placeholder":"E.g. 2000","restrict_message":"Please select one of the available dates."},{"id":"radio-2","element_id":"radio-2","form_id":"wrapper-4020-3824","parent_group":"","type":"radio","options":[{"label":"Reception","value":"one","key":"6977-7098","error":""},{"label":"Officers","value":"two","key":"9006-3295","error":""}],"cols":"12","conditions":[],"wrapper_id":"wrapper-4020-3824","value_type":"radio","field_label":"Follow-up By","layout":"vertical","options_bulk_editor":"Reception;one; 0\nOfficers;two; 0"},{"id":"date-4","element_id":"date-4","form_id":"wrapper-5517-6983","parent_group":"","type":"date","options":[],"cols":"12","conditions":[{"element_id":"radio-2","rule":"is_not","value":""}],"wrapper_id":"wrapper-5517-6983","field_type":"picker","date_format":"dd/mm/yy","default_date":"none","field_label":"Follow-up Date","placeholder":"Choose Date (DD/MM/YY)","icon":"true","day_label":"Day","day_placeholder":"E.g. 01","month_label":"Month","month_placeholder":"E.g. 01","year_label":"Year","year_placeholder":"E.g. 2000","restrict_message":"Please select one of the available dates.","required":"1"},{"id":"select-2","element_id":"select-2","form_id":"wrapper-6259-6758","parent_group":"","type":"select","options":[{"label":"Homeowner","value":"one","limit":"","key":"2236-5196","error":""},{"label":"Builder","value":"two","limit":"","key":"2132-8099","error":""},{"label":"Craftworker","value":"Craftworker","limit":"","default":"","key":"1868-2220","error":""},{"label":"Retail Shop","value":"Retail-Shop","limit":"","default":"","key":"6154-5116","error":""},{"label":"Engineer","value":"Engineer","limit":"","default":"","key":"2670-2676","error":""},{"label":"Real Estate","value":"Real-Estate","limit":"","default":"","key":"9612-4102","error":""},{"label":"Rental","value":"Rental","limit":"","default":"","key":"3251-1862","error":""},{"label":"Company","value":"Company","limit":"","default":"","key":"3096-8028","error":""},{"label":"Others","value":"Others","limit":"","default":"","key":"4067-7985","error":""}],"cols":"12","conditions":[],"wrapper_id":"wrapper-6259-6758","value_type":"single","field_label":"Client's Occupation","options_bulk_editor":"Homeowner;one; 0\nBuilder;two; 0\nCraftworker;Craftworker; 0\nRetail Shop;Retail-Shop; 0\nEngineer ;Engineer; 0\nReal Estate;Real-Estate; 0\nRental;Rental; 0\nCompany;Company; 0\nOthers;Others; 0","required":"1","placeholder":"Select Job Of Client"},{"id":"textarea-2","element_id":"textarea-2","form_id":"wrapper-5858-7727","parent_group":"","type":"textarea","options":[],"cols":"12","conditions":[{"element_id":"select-2","rule":"is","value":"Company"}],"wrapper_id":"wrapper-5858-7727","input_type":"line","limit_type":"characters","field_label":"Describe Company","placeholder":"E.g. text placeholder You can add new line","required":""},{"id":"select-3","element_id":"select-3","form_id":"wrapper-6803-8988","parent_group":"","type":"select","options":[{"label":"Green","value":"one","limit":"","key":"2118-8060","error":""},{"label":"Yellow","value":"two","limit":"","key":"9714-7388","error":""},{"label":"Red","value":"Red","limit":"","default":"","key":"5574-6596","error":""}],"cols":"12","conditions":[],"wrapper_id":"wrapper-6803-8988","value_type":"single","field_label":"Nature Of Client","options_bulk_editor":"Green;one; 0\nYellow;two; 0\nRed;Red; 0"}],"settings":{"pagination-header":"nav","paginationData":{"pagination-header-design":"show","pagination-header":"nav"},"formName":"Customer Details Form","version":"1.22.1","form-border-style":"none","form-padding":"","form-border":"","fields-style":"open","validation":"on_submit","akismet-protection":"1","form-style":"default","enable-ajax":"true","autoclose":"true","submission-indicator":"show","indicator-label":"Submitting...","form-type":"default","submission-behaviour":"behaviour-thankyou","thankyou-message":"Thank you for contacting us, we will be in touch shortly.","submitData":{"custom-submit-text":"Submit","custom-invalid-form-message":"Error: Your form is not valid, please fix the errors!","conditions":[]},"validation-inline":"1","form-expire":"no_expire","form-padding-top":"0","form-padding-right":"0","form-padding-bottom":"0","form-padding-left":"0","form-border-width":"0","form-border-radius":"0","cform-label-font-family":"Roboto","cform-label-custom-family":"","cform-label-font-size":"12","cform-label-font-weight":"bold","cform-title-font-family":"Roboto","cform-title-custom-family":"","cform-title-font-size":"45","cform-title-font-weight":"normal","cform-title-text-align":"left","cform-subtitle-font-family":"Roboto","cform-subtitle-custom-font":"","cform-subtitle-font-size":"18","cform-subtitle-font-weight":"normal","cform-subtitle-text-align":"left","cform-input-font-family":"Roboto","cform-input-custom-font":"","cform-input-font-size":"16","cform-input-font-weight":"normal","cform-radio-font-family":"Roboto","cform-radio-custom-font":"","cform-radio-font-size":"14","cform-radio-font-weight":"normal","cform-select-font-family":"Roboto","cform-select-custom-family":"","cform-select-font-size":"16","cform-select-font-weight":"normal","cform-multiselect-font-family":"Roboto","cform-multiselect-custom-font":"","cform-multiselect-font-size":"16","cform-multiselect-font-weight":"normal","cform-dropdown-font-family":"Roboto","cform-dropdown-custom-font":"","cform-dropdown-font-size":"16","cform-dropdown-font-weight":"normal","cform-calendar-font-family":"Roboto","cform-calendar-custom-font":"","cform-calendar-font-size":"13","cform-calendar-font-weight":"normal","cform-button-font-family":"Roboto","cform-button-custom-font":"","cform-button-font-size":"14","cform-button-font-weight":"500","cform-timeline-font-family":"Roboto","cform-timeline-custom-font":"","cform-timeline-font-size":"12","cform-timeline-font-weight":"normal","cform-pagination-font-family":"","cform-pagination-custom-font":"","cform-pagination-font-size":"16","cform-pagination-font-weight":"normal","payment_require_ssl":"","submission-file":"delete","store_submissions":"1","form_name":"customer-details-form","form_status":"publish"},"client_id":null,"integration_conditions":[],"behaviors":[{"slug":"behavior-1234-4567","label":"","autoclose-time":"5","autoclose":"true","newtab":"sametab","thankyou-message":"Thank you for contacting us, we will be in touch shortly.","email-thankyou-message":"","manual-thankyou-message":"","submission-behaviour":"behaviour-thankyou","redirect-url":""}],"notifications":[{"slug":"notification-1234-4567","label":"Admin Email","email-recipients":"default","recipients":"[email protected]","email-subject":"New Form Entry #{submission_id} for {form_name}","email-editor":"You have a new website form submission: <br /> {all_fields} <br />---<br /> This message was sent from {site_url}.","email-attachment":"true","type":"default"},{"slug":"notification-9467-3475","email-subject":"Follow U[","conditions":[{"element_id":"date-4","rule":"is","value":"Today + 3"}],"from-name":"","form-email":"","replyto-email":"","cc-email":"","bcc-email":"","label":"Follow up","email-editor":"<p>{name-1}</p>","recipients":"[email protected]","email-recipients":"default","routing":[{"email":"[email protected]","element_id":"date-4","rule":"is","value":""}],"email":"[email protected]"}]},"status":"publish","version":"1.22.1"}

@jamesosborne thank you, does that mean there is no problem?