Dicko Andrean

Forum Replies Created

Viewing 9 replies - 1 through 9 (of 9 total)
  • Forum: Plugins
    In reply to: [RTMKit] Site is broken
    Plugin Author Dicko Andrean

    (@dickoandrean)

    2 weeks ago

    We sincerely apologize for the inconvenience caused.The issue has now been resolved and everything should be working normally again.Thank you for your patience and understanding.

    Forum: Reviews
    In reply to: [RTMKit] Breaks WordPress Admin Dashboard
    Plugin Author Dicko Andrean

    (@dickoandrean)

    2 weeks ago

    We sincerely apologize for the inconvenience caused.The issue has now been resolved and everything should be working normally again.Thank you for your patience and understanding.

    Forum: Plugins
    In reply to: [RTMKit] Bug report : animated heading
    Plugin Author Dicko Andrean

    (@dickoandrean)

    5 months, 1 week ago

    Hi, Thank you for the report.
    We’ve noted this issue and will follow it up accordingly.

    Best regards.

    Forum: Plugins
    In reply to: [RTMKit] RTMKit – (IDOR) Security vulnerable
    Plugin Author Dicko Andrean

    (@dickoandrean)

    6 months ago

    Thank you for bringing this to our attention and for taking the time to report your findings. We’ve reviewed the issue and have already released an update in version 1.6.8, which includes a fix for the IDOR vulnerability.

    We really appreciate your initiative in patching it on your end. If you’d like to share your fix or any additional insights, feel free to send them directly to us, and we’ll be happy to review them further.

    Best regards,
    Rometheme Team

    Forum: Plugins
    In reply to: [RTMForm Builder] Sending email confirmation and email notification
    Plugin Author Dicko Andrean

    (@dickoandrean)

    1 year, 3 months ago

    Thank you for reaching out.

    To set up where the form submissions are sent and enable email confirmations or notifications, please follow the guide provided in our documentation:

    🔗 How to Get an Email Notification About the Form Entry

    This guide will walk you through the process of configuring email notifications and confirmation emails for your form submissions. Let us know if you need further assistance!

    Forum: Plugins
    In reply to: [RTMKit] Plugin Error in console
    Plugin Author Dicko Andrean

    (@dickoandrean)

    1 year, 6 months ago

    Hi, to resolve the errors showing in the console, please try the following steps:

    1. Uninstall the RomethemeKit for Elementor plugin – This will remove any potential issues caused by the current installation.
    2. Reinstall the RomethemeKit for Elementor plugin – Download and install a fresh copy to ensure everything is set up correctly.

    Let me know if the errors persist after following these steps.

    Forum: Plugins
    In reply to: [RTMKit] Plugin Error: Duplicate Class Declaration
    Plugin Author Dicko Andrean

    (@dickoandrean)

    1 year, 8 months ago

    To resolve the fatal error caused by the duplicate class declaration for “Rkit_Countdown,” please follow these steps:

    1. Start by deactivating and completely removing the “RomethemeKit for Elementor” plugin from your WordPress site.
    2. After uninstalling, reinstall the latest version of the plugin.

    By doing this, the conflict should be resolved, as the new file (rkit-countdown.php) will handle everything properly. If you encounter any further issues, feel free to reach out for additional assistance.

    Forum: Plugins
    In reply to: [RTMForm Builder] Cyrillic alphabet
    Plugin Author Dicko Andrean

    (@dickoandrean)

    2 years, 1 month ago

    Thank you for your message. We have noticed that there is an issue with the display of characters in your confirmation email.

    We apologize for any inconvenience this may have caused. Our team will promptly address this issue to ensure that the confirmation email is displayed correctly.

    Thank you for your patience and understanding.

    Forum: Plugins
    In reply to: [RTMForm Builder] Sent Mail
    Plugin Author Dicko Andrean

    (@dickoandrean)

    3 years ago

    Thank you for using RomeThemeForm. Currently, RomeThemeForm does not have the feature to send emails. This feature will be added in the next version update.

Viewing 9 replies - 1 through 9 (of 9 total)