What do you mean? It’s already been established there’s an issue, why can’t you look into it further? Isn’t that what support is about? It’s your plugin causing the issue which has been CONFIRMED by Woo Commerce themselves!
Hello,
They isolated the conflict to this plugin by creating a back up of my site and disabling the plugins one by one. They have confirmed this is the plugin causing the error.
From Woo –
Hi again,
Thank you for your patience! We got this checked in details on a test copy of the site, and it turns out the problem is due to a conflict with the Page Builder by SiteOrigin:
Screenshot
Screenshot: http://cld.wthms.co/PAi62w
If I deactivate this plugin on a copy and leave everything else as it is, I’m correctly taken to an order confirmation page after checkout:
Screenshot
Screenshot: http://cld.wthms.co/rtqXvg
I’d recommend to let the plugin authors know about this – they should be able to get this resolved for you.
