Danny Jones
Forum Replies Created
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Hi there,
Thanks for the update.
Regarding the amount of traffic to admin-ajax, this looks normal as the scanning process takes place in the background via small queued tasks – the queue size will depend on the amount of directories and files within those directories and as the processing of all the logic which detects changes takes place, admin-ajax is used to check if the queue has finished or not.
Now, with that said, reducing the load by excluding wp-content (as you have done from your screenshot here https://www.dropbox.com/scl/fi/xkdikoch2hlqdf52y8ti6/2024-12-27_13-50-34.png?rlkey=jwf674aol7zzl30h4hmt59jba&e=1&dl=0) should have helped – are you seeing a reduction in load now you have wp-content excluded from all scanning compared to your initial report? Are there further directories or such you can ignore?
Id like to dig in a little more (I am the developer of this plugin) so can you please email us at [email protected] so we can look into this further?
Look forward to hearing from you.
Daniel – Support @ Melapress
Forum: Plugins
In reply to: [Melapress File Monitor] Plugin has been initialising for a weekHello @wyclef
Thanks for the update. Id suggest to first enable WP_Debug (for details on this please see https://developer.ww.wp.xz.cn/advanced-administration/debug/debug-wordpress/)
Once done, head to File Monitoring > Settings and under Logging and debugging and Purge all data using the provided option – this will re-init a scan which should in turn feed information into the debug log we can use
You can then email us at [email protected], attaching the debug information etc and ill be more than happy to investigate further.
Look forward to hearing from you
Daniel – Developer @ Melapress
Hello @shmanich
Thanks for getting in touch, I am sorry to see you are having an issue here.
Its difficult to judge what could be the issue here from just the screenshot shown, however looking at the content of the image the actual ‘message’ part of it does not appear like anything which resides in our plugins codebase so id certainly like to take a closer look if that is possible.
Please can you email me via [email protected] where we can discuss this further and find the source of the problem here.
Looking forward to hearing from you
Kind regards, Daniel @ Melapress
Hello @crouz,
Thanks for reporting this issue. I have located the issue and can provide an updated version of the plugin which will remedy this. To download please head to https://melapress.com/support/plugins-patches/downloads/
Once installed, if you continue to have an issue do not hesitate to let us know.Kind regards, Daniel – Developer @ Melapress
Hello @tgelles
Sorry to read you are having an issue – iv just tested the zip here again and its installing without an issue.
Can I ask, are you deactivating your current version of the plugin prior to activating the new build?
Either way – im more than happy to take a direct look into this if you can drop me an email on [email protected]. I am certain we will get you up and running in no time.
Look forward to hearing from you.
Kind regards, Daniel – Support @ WP White Security
Hello @tgelles
I have uploaded a patched version of the plugin which should resolve this for you. To download it please head to https://www.wpwhitesecurity.com/support/plugins-patches/
Once done, if you continue to experience any issues – do let me know.
Kind regards, Daniel – Support @ WP White Security
Forum: Plugins
In reply to: [WP Activity Log] bug with wordpress emails languageHello @cellophile
Thanks for getting in touch. Are you seeing this will all emails, such as password reset emails etc? Iv just tested here and any emails sent after switching the sites language via Settings > General where indeed in the correct language (welsh in my case)
I’ll be happy to take a look however, can you please send us the system information file from the Contact Us section in the plugin? Since this file contains sensitive information please send it over email at [email protected] and do not share it on this forum. In the email please make reference to this ticket.
Look forward to hearing from you. Kind regards, Daniel @ WP White Security
Forum: Plugins
In reply to: [Melapress File Monitor] There are 5 remaining areas to scan.Hello @skylight9345
Thanks for the update. Ill be happy to take a closer look so do drop me message on the email address supplied and we can investigate to see what the hold up is.
Just to clarify one thing if you could when you email, are scans totally unable to complete? As in, you no longer see changes?
Kind regards. Daniel @ WP White Security
Forum: Plugins
In reply to: [Melapress File Monitor] There are 5 remaining areas to scan.Hello @skylight9345
The launch is indeed disabled during a scan, however you can always manually start/stop the process at any time via the setting found under Files Monitor > Settings https://i.gyazo.com/1d855d2ce79e1cc26481e5fc80d863a1.png
If you are experiencing slow scans, there are a number of things which could cause a scan to take a long time, for example on very large sites the comparison process can be time consuming as we run the process in the background to avoid causing any slowdown upon the server.
Much in this vein, ensuring your sites cron system is running correctly would help also, as our plugin relies on this for processing of the file scan.
Do you see any issues being reported with a plugin such as https://en-gb.ww.wp.xz.cn/plugins/wp-crontrol/ running?
You’re welcome to email me at [email protected] and i’ll be happy to help further.
Kind regards, Daniel @ WP White Security
Forum: Plugins
In reply to: [CAPTCHA 4WP - Antispam CAPTCHA solution for WordPress] Users Can Not Log InThanks for emailing in @carmpocalypse,
I am glad we where able to locate the issue with your Autoptimize plugin. If there is anything else in future do be sure to get in touch.
Kind regards, Daniel – Developer @ WP White Security
Forum: Plugins
In reply to: [CAPTCHA 4WP - Antispam CAPTCHA solution for WordPress] Users Can Not Log InHello @carmpocalypse,
Thanks for reporting this. I don’t seem to be able to trigger a similar issue here and id love to take a look into this and resolve things so would it be possible to email me at [email protected] so we can discuss this further?
Please also include a URL to any form where the issue is present in your message.
Look forward to hearing from you.
Daniel – Developer @ WP White Security
Forum: Plugins
In reply to: [WP Activity Log for WooCommerce] Undefined method “webhook_updated”Hello @tineyoghurt,
Thanks very much for the report – can you please email me directly on [email protected] so I can discuss this further with you and provide a patch?
Look forward to hearing from you.
Kind regards, Daniel @ WP White Security
Hello @jonbdk
Thanks for getting in touch.
Looking into this, it seems your WP setup is having trouble getting a list of “standard” WP files used for comparison, however this shouldnt be throwing an error so thanks for letting us know.
Im unable to replicate any kind of issue however so could you please email me at [email protected] so I can forward you a patch which should address this.
Look forward to hearing from you – Daniel @ WP White Security
Hello @msbacademy
Thanks for using our plugin.
Although this kind of custom styling is not something we usually provide, you should be able to customize this with some simple CSS. Adding the following to your custom CSS area should help:
#lostpasswordform .c4wp_captcha_field { margin-bottom: 70px !important; margin-top: 0 !important; } #lostpasswordform { position: relative; } #lostpasswordform #wp-submit { position: absolute; display: block; top: 165px; }Which would give you this: https://i.imgur.com/dqNXhaN.png
I hope this helps. If there is anything else do let us know, and of course if you are happy with our plugin do consider leaving a review as these can really help us.
Kind regards, Daniel @ WP White Security
Forum: Plugins
In reply to: [CAPTCHA 4WP - Antispam CAPTCHA solution for WordPress] Bug causes PHP errorHello @squarestar,
Thanks for reporting this – iv prepared a patch here https://wpwhitesecurity.com/downloads/support/advanced-nocaptcha-recaptcha-preview.zip for you which address’s this and of course we shall include this in the next update etc also.
If there is anything else in future, or if you continue to experience an issue, do be sure to let us know.
Kind regards, Daniel @ WP White Security
