So i checked the ftp logs…Why did you guys replace a file called “upgrade_panel.php” on my ftp, if it was a firewall issue? You guys changed something, then it started working. I don’t care if you lied I just want to prevent this from happening in the future.
ok thank you for your help.
I do not believe the firewall was blocking the connection. If you read my post… You’ll see I was previously already using the gold cart on another site. I’m still using the same computer I used when I setup the first one.
Not only that… but I’ve continued to edit my site since I posted the original thread… and while editing a certain section, I all of a sudden was getting errors related to “upgrade_panel.php” and I couldn’t even visit my website/wp-admin…. Then what do you know… all of a sudden it starts working again. I click on the “Store Upgrades” and there’s my successfully validated username and api key that was filled out by your staff…. It seems to me you guys did something to a file and replaced it.
