I think I figured it out – this article was very useful:
https://en.support.wordpress.com/contact-form/
I can’t remember how to get into the contact form builder – as I have the same problem – emails going to me and not client.
I’m having the same issue – I need the graphics on http://www.uticacm.org to be wider and even though I have them set to 2000-3000 px wide they do not fill the current content area.